Order processing super. Despite a long delivery ti...
Order processing super. Despite a long delivery time what was due to the supplier.
Order processing super. Despite a long delivery time what was due to the supplier.
Review refers to the online shop:
Wow, if DHL hadn't slept that way, the package would have been with me within 3 working days. It is incredibly fast that there was nothing in stock.
I would be happy to order from you again. Prices absolutely OK. Answered the delivery time in less than 5 minutes.
Thank you :)
I have ordered replacement parts from Quad Company several times! Everything went great, fast and smooth! Highly recommended for all of your quads orders! Many Thanks!
Nice people, very good service. Would love to come back!
I am from Poland, where we do not have serious Quadro service and parts dealer. Quad Company perfect web site let me collect all parts quick and easy. Because we have no Quadro Vehicle service, kind people of Quadro Company team also helped me to service my Quadro 3 E4 2018 by myself.
Thank you very much Quad Company. It was nice to cooperate with You.
So first of all ...
Great shed,
Wanted to start quad biking and had no plan.
In this shop I was informed extensively about the advantages and disadvantages of quad driving. (To hear the disadvantages of loading a quad is brave ... everyone wants to sell something in the end) For quads and parts you are still the best and only choice.
Employee and information material were top notch 10/10
Great service, great team.
Again any time.
Expertise and customer friendliness. This is where care is taken and questions are answered. Has already been elsewhere in Bielefeld and was grossly disappointed.
The shop is great.
I can not say anything about the store because I was not there yet. However, I have ordered several times spare parts and am absolutely satisfied. The parts arrived super fast every time (even parts that are marked as "out of stock" in the online shop). Prices are also absolutely fine. Thank you
I feel very fooled by the online shop.
I paid months ago and still haven't received a package.
Not recommendable!!
Everything went great. Clean and good work, as I expect.
All employees nice and answered all questions. Repairs without defects.
It can only get crowded at peak times on weekends. It would be better to make an appointment. But patience is required in every car stall!
Very good prices fast delivery and so far always been everything right.
Unfortunately, I have to deduct a star because when opening my package my right side mirror was unfortunately loose in the package. The packaging of the mirror was curiously wise next to the mirror but opened.
You have to say THANK YOU again if it was really perfect. I bought an ACCESS 8.57 EPS used 6 weeks ago. Unfortunately, only @ home found that the LED daytime running lights do not work on both sides, circumferentially. Gone stupid. Found this dealer in the net and contacted via mail. The master asked for photos of the previous service intervals, frame number, mileage and the damage picture and promised to take care of a guarantee service.
2 days later, the OK from him. The following day via mail, "the complete headlights are on both sides for free exchange"
That said, the new headlights were mounted within 45 minutes.
Invoice amount 0,00
Of course, because of such customer-friendly behavior, I will know which one will be my first choice dealer.
Compliment!!
I also had to struggle with being reachable by phone, but Ivo's personal advice was excellent. Thanks for that.
Absolute mega nice advice. Just a sharp load. Perfect...
I had a little fall with my Leoncino 500 Trail, so some parts had to be replaced (handlebar weights, shifters, etc.). What I liked about the online shop of this company was that all parts of the motorcycle were offered (if not in stock, ordered by the importer). The parts were with me in no time. Prices quite fair.
Many thanks to the Quad Company.
You helped me very much and above all quickly.
best regards
Tim
Great team. Super Service. I am very satisfied and will happily recommend it
Always friendly and good advice not only on the subject of quad but also drum rum. In the area of Bielefeld and the surrounding area a reliable partner in the subject of quad.
Great business-nice contact
Shipping faster.
Will continue to order parts here
Tried to inform me about quads by phone, unfortunately unwelcome been abgewimmelt. Pity, have now bought elsewhere.
You get everything there but I was delivered more than once the wrong package and then it is a big back and forth running only to know if the right package is now on the way
Very competent and good advice. A very friendly team - can really recommend the company.
Bad advice, after repeated repairs which caused major damage. Rude staff or mechanics.
Have now changed the workshop and since then the machine has been running perfectly. No problems for about 1 year before I was in the workshop several times a month because it didn't fit.
Unfortunately only 1 star.
Have ordered twice so far. Get everything exemplary every time.
Went to the boys yesterday ... Top advice, very friendly and helpful ... Next order definitely goes to the boys ...
Very competent advice
just wanted to look and bought a Brixton!
Everything perfect
Excellent and extremely commendable customer management!
An absolutely great Quad dealer!
***On site: ***
- Super nice
- very competent
- Customer is really king
- great service
- really take your time
- honest advice
- delicious coffee;)
- family environment
*** Online: ***
- fast
- uncomplicated
- clear
- informative
- Top price / performance
- Packaging / shipping top
I can only recommend the QuadCompany
Am super satisfied with my new quad. Thanks to the competent and friendly team! Here I always like to come back!
Well what can I say ...
If you have a return, you will be left out in the rain. You have to go through a procedure that is not up to date. It is easier to make a complaint in a cheap China shop!
That needs to change! A customer always has the right to return an item if it meets the conditions. You shouldn't bully your customers into filling out awkward pages, etc.
You take an article back and if it was sent back as expected by the shop, that is: in the original packaging and unused! the shop must also refund the purchase price.
There are also cheaper alternatives. Because even the parts in the shop are only produced in Shanghai and Co. Something is, of course, beaten properly ...
By email you are portrayed as a "dumb" "ignorant" customer and your own parts are declared as the non-plus-ultra ... really funny.
But they can really forget me as a customer. I prefer to buy the cheaper part elsewhere, even if it is not that durable.
After irritations with incorrectly identified brake pads, a super-goodwill performance was provided, again and again.
Almost 2 hours drive were really worth it. Overwhelming service. Comprehensive advice. Very friendly staff. Enthusiastically driven home again. Renewed visit and purchase already in planning.
We ordered spare parts for a 9 year old 125cc, everything in stock, super fast shipping, prices ok, recommendable
Without direct purchase intention I had some questions by phone about my brakes at the ATV. Nevertheless, the guys took their time and advised me very competently and well. Something really leaves a great feeling. I think I look more often in your shop now! Keep it up!
Complete & fast delivery, my queries were answered immediately and competently - great service & nice people - will definitely order again!
Very friendly. However, we had the feeling that he wanted to sell us a machine that didn't suit us. Thereby questionable arguments and whitewashing. We bought elsewhere
Super friendly staff with really good expertise and a very personable nature. You don't feel like a customer but more like a friend who has a problem, for example :)
Super store. The staff very friendly and easy. I would say here is the customer really king and you get the "all-round-carefree package" command ... Anyone who has an interest in a quad should be there because they will really advise you and the right one will be picked out for you. I bought the Aeon supermoto 419 today and can hardly wait until it's delivered to my home ... Girls and guys of the Quad Company keep it up .. I think you could not do any better than it already is
For the fifth time now I have ordered original spare parts for my Kymco Maxxer 450i from Quad Company.
The ordering process is super easy based on the explosion sketches. Select part, click, shopping cart, PayPal paid and even with parts that are not immediately available, my DHL package was with me within about 3 days.
I thank you for the great work of the staff, who always emailed me a shipping confirmation. Everything super customer-oriented. I am extremely enthusiastic and will continue to buy my original spare parts here in the future.
Keep it up
Lars Lehmann
Have ordered an adley on Friday by phone and picked up Saturday ... Something of uncomplicated everything went super sweet .... Super competent staff ... Everything went great ... Super quads and atvs for everyone ... More
Very good service good advice. Everything just fits. Great great team hat
Here is one helped. The company owner has given me the best advice by email. All ordered parts were delivered super fast and are fitting. So you like to order - keep it up
Horny. Alone the whole exploded drawing of each assembly ... just awesome and highly professional. You can choose exactly what you need and you can see which part you buy. Highly recommended
Fast shipping. A day later the brake shoes were already there. Wow. Gladly again
Large and clear online shop.
Friendly and competent team on site.
Everything great!
Professional work in the workshop, good telephone accessibility, competent advice and a huge selection in the shop!
Many parts in stock, even for older models (my 2005 quad) nice staff, you feel well advised
Already ordered a lot and never been disappointed Quad Company is a very good one!
Super online dealer. It is already my 2nd order no matter what question it is, that staff is helpful and always available. Great praise!!!
Thank you QUAD COMPANY
I had imagined more. It looks very big but is really small
I've been waiting for my package for 2 weeks!
Out of 10 parts ordered, 2 parts were suddenly no longer available after a week and when the package finally arrived, the content consisted of 4 out of 8 parts.
Was my first and last order from the Quad Company!
Extremely good service, very customer friendly and very personal, individual and very good advice.
Can you just recommend it. Just note: plan an appointment as far in advance as possible (about 1/2 - 1 month) because long waiting times. But it's worth the wait!
When changing tires you can bring yourself mature, which are then mounted there.
Super nice, competent advice on site. All promises and deadlines complied. We would go shopping there again.
Great service, nice and competent staff, always eager to help!
Always my pleasure :)
An article ordered 3 times wrong delivered although I have 3 times the correct article sent
Do not know how to deliver the wrong article 3 times
At first I was only convinced of the online shop, and then I was also able to get a personal picture by visiting the shop. Friendly, quick and really keen to help me. In addition, the right quality of products and spare parts.
Thanks for replacing the ECU and updating the NiU scooter. I will stay with you :)
Just order!
Super fast delivery!
Prices votes!
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I am more than satisfied, I was always there with my Yamaha Aerox, I was always helped and quickly
Can only recommend this workshop