Public Library InterLINK Reviews

A lot of materials in different languages. Supportive staff and convenient location. The reading areas are always crowded, full of students doing homework or getting tutoring services.

Great library, spacious and chill place.

2 things to note here:

1. You are not allowed to take naps here. For those who take naps at public places due to night shifts and such, this is not for you. Hilariously enough, they ask if you are okay. As if you fainted or something. It is called a nap...

2. There is a weird way of them trying to keep the silence consistent. What I am talking about are the tutors who work there. Some tutors get away with speaking a bit loudly during their entire session. Some get kicked out for tutoring in the first place. Does not make sense at all. Even had a couple flirting while the guy was teaching her. Guess that is one effective method of getting tutored for free.

I love the library but the staff are complete B's. I swear they only hire the rudest women.

Very convenient location, close to the station and the mall. It has a big yard that people often lay down & get a tan in summer or read/take a nap between spring and fall.
They also have a big multilingual section, so you can take your friends from abroad when they're missing their countries =]

Love this library, has way too many books to check out. Great selection of DVDs ans CDs

Large library with lots of books. Might need to upgrade with new books

Great place to study and read. I wish they had more seating space/tables for studying as it can be impossible to find a seat during the afternoon.

This is a great place to take the little ones For a rainy afternoon. Lots of things to do here. Very helpful staff. We come here from time to time and every single time it is wonderful.

The library is like other libraries in Greater Vancouver. The only thing for this library is there is hard to find parking spot. There is one underground parking space but the lot is very limited and the road is very narrow.

An amazing place to be. Great and helpful staff. Love the selection of books.

People here are super awesome, so helpful and well read

It is a beautiful library that has been properly maintained and organized. There are learning spaces here and there, so I think it's good for studying. Even if I study from the morning, there are many food stores around, so I don't have any trouble eating. Above all, the surroundings of the library are surrounded by greenery. I think it's easy to refresh. Also, it's quieter than downtown, so I recommend the library for those who are not good at being a little noisy.
There are fewer non-English books than downtown libraries, but nonetheless the genre and variety are substantial.

This would be the biggest among all libraries in Burnaby, at least of southern burnaby. Great seating areas and wide collection of books and dvds

I guess you wouldn't need to surprised if I told you the library had quite a few books. It does! And if they don't have the one you're looking for, you can get it delivered from another library for less than a buck. Hold service is free. It's awesome!

Really lovely place, the staff is really nice and helpful and it's not so busy so you can enjoy a peaceful atmosphere

There are frequent places to go, and there is an underground parking lot. It is a pity that there are not many desks and chairs in the children's library, and there are no series books until the end.

5 stars for staff and selection. 0 stars for lack of work spaces. Near-impossible to get a spot there.

Lots of space. Students studying. Sound insulation not the best. Has internet access. Lots of books. Staff helpful. Nice area outside. Clean and organized.

Has a variety of books and movies, but most of the good ones are always checked out. Staff isn't overly friendly, but the building is nice and you can usually find a good alternative to what you originally wanted.

Great selection of books. Everything is clean and nicely laid out. The grounds and green space is second to none.

At the heart of the Civic Square, right next to the Crystal and Metrotown Mall is the Bob Prittie Burnaby Public Library.
Opened in 1991, named for former Burnaby teacher, MP, alderman, mayor and library board member Robert "Bob" Prittie.

Horrible experience. I had 2 items out and couldn't return them today so asked for a renewal. The 2 times were already a day late and I explained my situation that I cannot drop it off today but I can return them both the next day. They didn't even bother try and find a way to help me and said there was nothing they can do in a VERY snarky manner (one of them even started laughing when I told her I don't appreciate their poor customer service). I understand it's a slow library but they still need to provide good customer service.

Wonderful atmosphere and selection.

This is by far my favourite library. It always had new and interesting artwork on the walls and it is quiet.

I also love the assortment of greenery outside. It is so lovely to be surrounded by so many lush trees.

I can always find the books I want here and if they absolutely do not have it, they can get them shipped over from another library. It's very convenient and nice.

Its a perfect place for homework s or for job yourself.

I am pretty sure that I dropped a dvd that was overdue into the drop box, before I entered the library entrance. I went to the check out desk to pay for an overdue fee of one day and the check out lady went to see if the dvd had been returned in the slot. She checked the slot and came back to say it wasn't returned and she couldn't find it. She checked all the other slots and it wasn't found in them. It doesn't just disappear into thin air magically! So she ended up writing up a yellow card and would pass it on to her co worker to figure out the problem. Certain employees that work there are so incompetent. I guess I won't be paying the overdue fee until they find the dvd I returned.

I had a great time at this Library. The staff was very helpful and informative . I will refer this library to all my friends.

Its huge and big, at the summer they have a lot of activeties for kids, I like the park behind it, the staff so helpful.

Love local libraries, this one is among the largest in Greater Vancouver

A really cozy library, but you must whisper if you want to talk.

Nice library. My son loves going to the library to get books, then sit and read them in the adjacent garden. Staff are friendly and it's usually not too busy.

It's as loud as a mall in there. I thought a library was supposed to be quiet.

The beautiful windows overlooking Confederation Park makes reading in one of the armchairs feel like an afternoon in a mountain top chalet.

This is my go to place for studying/job hunting or reading books and magazines. I love the wide selections of dvds and books.

I've been going here quite often and I found myself irritated because of loud talkers and homeless lady (I saw her smoking in the washroom and wandering around the library), and the old Chinese people who brings lap top to watch movies in studying area. People seemed to ignore these signs and have no respect for others. Some security seemed to do their jobs and some didn't.

One time, young mother walked through emergency exit and everyone heard the loud alarm until someone told her about this. I wish there was plentiful of power plugs and seats. I had a hard time finding a seat on Sunday afternoon. I personally like Central Library for the quietness and seats. Printing is about 40 cents per page. Convenient location next to Metrotown Skytrain and Crystal Mall.

not easy to find a place to sit, rather difficult to find a place to sit

I love that they have scanner with computer that you can do your work, and print and it s free! Staff are friendly and knowledgeable if you need help!

Great and clean public library. Book collection is awesome and they even have DVD and some computers available.

I will never go there! the place is very nice and I like studying there. But the security woman is really rude and mean. I left my book there, she took away. when I asked her for it, she replied" did u just realize it?" and I almost lost it! There is no sign that I cannot leave book there for a while.

A nice place to focus on ur work. Please don t allow people to take a nap who snores loudly in the library. It s hilarious.

Large, but kind of hard to find a place to seat. I wish I lived near here.

If you are a quiet studier, don't come here when the library opens. There are preschool classes IN THE LIBRARY where they sing songs for a couple hours when it opens. This is great for kids, but horrid for people studying or needing a quiet place

Is this great place, very complete and comfort the library have lot space for many people.
The library it busy every day, maybe for have a lot number of books.

Quiet, conveniently located library. Sitting in the garden outside the library in the morning is also comfortable.

this library has great source of books.excellent service as well.

Friendly employees, and well functioning library. Happy to see them open again. We all missed being able to get new booksdue to Covid 19.

So many books! A place for my mind to wander into space.

Huge variety of books, magazines, newspapers, and CDs & DVDs. Everything is well-organized with clear instruction at every aisle.

Employees are nice and helpful, happy to answer any of your question.

Good place to study and to read. Gets slightly noisy during weekends due to great number of people in the library.

great environment, good system for ordering books from other libraries. Who doesn't have a library card in Vancouver is wasting time and money because they have recent books and even many online, yes, amazing, online and new!

This is so stupid that this place can t let u take a nap when u r tired!!! And the security woman is rude!

Library is useful for new immigrants & Excellent service staff.

My 13 y.o childs couldn't find a non fiction book and there were people along the way who helped him. A few covid rules and paths were different but he managed and felt safe.

nice place! there is los of study space
and free wifi is great.
Always hosting interesting events for kids.

Very good place to study and learn something what we didn't know before.

Everytime I drop off my elderly mother (97yrs old) to this library, the security staff remember her name and my phone number from the previous week, and i was pretty shocked that they kept mother's info on hand and knew who she was in addition to my contact info. Excellent service. Very impressive.

- 1 star for overcrowding and small collections catalogue: the library should be Expanded. The lack of space is a problem even on weekdays. The library catalogue is much smaller than Vancouver Public Library which forces people to take extra money and time to travel to Vancouver.

It was a really good quiet and very resourceful library with staff who are ready to attend to any problem you may have

One of the better libraries in Greater Vancouver. It has a huge selection of books, free WiFi, and computers. There is a very pretty park outside and plus, there is free underground parking. Would highly recommend!

There are screaming kids or some loud people talking skyping on their phones literally all the time. Good location for books, wifi, etc. but don't expect to get much work done.

I believe this library should have more seating capacity. There are also eating restrictions. Like food or coffee allowed on which floor which should be specified on walls or notice board.

I like this library, its location and quite friendly personnel. But if you're looking for a quiet place to study it isn't for you. People are loud, constantly eating, and on the phones. Not much comments from the staff or security. Even the room for quite study filled with people chatting, eating and thinking that this is a cafeteria. No one reads the notes of no food or turn you phone off. Not support from staff to have a quite space. The loud poor mannered majority wins. As always.

The outdoor mini park where seniors can hold activity sessions is great. A peaceful surrounding in contrast to the bustling metrotown next by.
Bookable rooms, discussion room and computer stations on second floor.
Chinese language book shelf on the first floor.

Good library in beautiful location pick up you r book and go outside to refresh up

The library is very nice and quiet, but the security lady is not nice to people.

Free WiFi .public washroom first floor,2nd floor more reading space.near metro town bus ,skytrain wheelchair ok.

They need to find a solution for the rats. They're just everywhere. I don't know how to walk to the library without seeing so many rats jumping around . Every time I go there I at least see 10-15 around.

Great library! The staff are all very friendly and helpful and there is a large selection of DVDs and other resources. My kids have used the children's area for years and love it!

Lots of good books, I love this place, unfortunatly the place is full of new china forigners most of them have no manners or respect and dont care when security or staff tell them something. This is a library not a hotel, you cannot come in to sleep here, or put your jacket to selfishly reserve a seat while you go home have a shower change and come back. Also some people think its ok to have dinner on a shared reading table, the noise and smell is distracting from those who are trying to study or read a book.

A great place to read quietly, it also has a very extensive catalog of books, dvd and audiobooks

I love it. it a quiet space with a wonderful views. You can enjoy nature while you are studying. The stuff is amazing and friendly
It a place for all family and kids will enjoy the most

I can just say this is not a proper place for studying. It's too crowded and noisy here even though is not the peak period and the tables are not very clean.

This place is quite great, lots of book, kind staffs and a great learning place.