H K

Review of Public Library InterLINK

Horrible experience. I had 2 items out and couldn'...

Horrible experience. I had 2 items out and couldn't return them today so asked for a renewal. The 2 times were already a day late and I explained my situation that I cannot drop it off today but I can return them both the next day. They didn't even bother try and find a way to help me and said there was nothing they can do in a VERY snarky manner (one of them even started laughing when I told her I don't appreciate their poor customer service). I understand it's a slow library but they still need to provide good customer service.