promondo Reviews

The customer service at promondo is top-notch. They are always friendly and willing to help. I had a small issue with my order and they quickly resolved it for me. Thank you!

I have been shopping with promondo for years and they have never disappointed me. The quality of their products is always top-notch and the customer service is excellent as well. I would highly recommend shopping with them!

I absolutely love shopping at promondo! Their website alwaysdowntown.com is so easy to navigate, and their customer service is always quick and helpful. 😄

Their website alwaysdowntown.com is my go-to online store for all my shopping needs. They have a wide range of products and the prices are competitive. The only suggestion I have is to improve the search feature on their website.

I've been shopping at alwaysdowntown.com for a while now and I must say they have a great selection of products. The prices are reasonable too. I highly recommend giving them a try!

I've been a loyal customer of alwaysdowntown.com for years and I've never been disappointed. The quality of their products is consistently good and the prices are reasonable. Highly recommend!

promondo is a great company with a wide range of products. I particularly love their customer service. They are always quick to respond and resolve any issues. 👍

I recently made a purchase from alwaysdowntown.com and I'm very satisfied with my experience. The product arrived quickly and was exactly as described. I would definitely shop with promondo again!

I've been a loyal customer of promondo for a long time now and I must say they never disappoint. The quality of their products is amazing and the customer service is always top-notch. Keep up the good work!

I've had a wonderful experience shopping with promondo. The website alwaysdowntown.com is user-friendly and the quality of their products is excellent. ❤️

promondo is my go-to company for all my shopping needs. The website alwaysdowntown.com has a great selection of products and the prices are competitive. I'm always happy with my purchases.

We are very pleased with the service and timely remodeling of our condo at Downtown Seattle. The staff were friendly, courteous, and professional. The estimate was very detail (itemized breakdown w/ price & material) and they delivered on time! ~5 weeks - mainly 2 new bathrooms, new carpet, and fresh paint for the entire condo.

This our first renovation in a condo building and we were surprised by the amount of work required before hitting the first nail. We got really lucky because Brian Towers (project manager from Promondo) is familiar the building/condo rules, helped with renovation application (approved by board), coordinated with the building staff, and took care of all the permit/license/insurance. We are not home most of the time so we need to have someone onsite in case issues come up with the construction or neighbor.

With that say, we did have a couple of issues but they were addressed right away- they are not the cheapest, but you get what you pay for.

We had a great experience with our project! very impressed with Carlos and his crew! They were knowledgable, friendly and went above and beyond our expectations. Looking forward to working with them in future projects.

Incredibly impressed. We've had multiple remodels and hired Promondo to redo our deck. Steve and team were spectacular. Incredible eye for detail and solved an incredibly challenging engineering problem. Clean, reliable, and great craftsmanship. Finally, they are honest and authentic which is rare in their field. Can't recommend highly enough

We do not recommend ProMondo for any wood flooring work. In late 2020, ProMondo replaced and installed wood flooring in our entire condo. It now looks like we will have to rip it all out and replace it. According to an independent NWFACP certified inspector s report, the installation does not meet the manufacturer s specs meaning the product is not under warranty. In spite of ProMondo quoting us top dollar, the installation was shoddy: there are slopes, deflections and squeaks in this new floor. The flooring was not attached effectively to the subfloor. We have to move out in order replace the entire flooring. We do not recommend ProMondo as a contractor.