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3 years ago

Bad agency I called for the first time and the rud...

Bad agency I called for the first time and the rude Jamaican Haitian our whatever lady said their not hiring for home health aides that makes no sense what type of agency is not hiring home health aides lmao what a joke she trying mess up the agency

E
3 years ago

The Jamaican/Haitian (not sure her nationality/eth...

The Jamaican/Haitian (not sure her nationality/ethnic background) IS COMPLETELY RUDE. She cuts you off constantly when speaking and is very condescending. Regrettably she s the one who answers the phone and greets you when you enter their establishment. How unfortunate! They hardly follow up or give clear instructions on the enrollment process. The assessment nurse was wonderful! The only great experience I had with this place. The only reason I m giving them two stars is because their CDPAS pay is decent. I had to unfortunately switch agencies to help my father but the previous agency was a dream. They were no longer partnered with my dad s MLTC Plan but they were great! They were very professional and up to date. They even had an app to punch in and out and message your coordinator for any concerns or questions. This agency really needs a good revamping.

About Promise Home Care Agency, Inc.

Promise Home Care Agency, Inc. is a leading provider of home health care services in Bronx, New York. The agency is dedicated to providing high-quality care to residents who require assistance with daily living activities due to illness, injury or aging.

At Promise Home Care Agency, Inc., the team of caregivers and healthcare professionals are committed to ensuring that clients receive personalized care that meets their unique needs. The agency offers a wide range of services including skilled nursing care, physical therapy, occupational therapy, speech therapy and home health aide services.

One of the key features that sets Promise Home Care Agency apart from other providers is its commitment to providing culturally sensitive care. The agency recognizes that many clients come from diverse backgrounds and have unique cultural needs. As such, the team works closely with clients and their families to ensure that their cultural preferences are respected and incorporated into their care plan.

The agency also places a strong emphasis on communication between caregivers and clients/families. This ensures that everyone involved in the client's care is on the same page regarding treatment plans, medication management and other important aspects of caregiving.

In addition to its commitment to quality care and cultural sensitivity, Promise Home Care Agency also prides itself on its highly trained staff members. All caregivers undergo rigorous training programs before they begin working with clients. This ensures that they have the skills necessary to provide safe and effective care.

Another benefit of choosing Promise Home Care Agency for your home health needs is its flexibility when it comes to scheduling appointments. Whether you need daily visits or occasional check-ins from a caregiver or healthcare professional, the agency can work with you to create a schedule that meets your needs.

Overall, if you're looking for high-quality home health services in Bronx New York area then look no further than Promise Home Care Agency Inc.. With its commitment to personalized culturally sensitive care delivered by highly trained professionals who prioritize communication between all parties involved in caregiving process - this company stands out as one worth considering for anyone seeking top-notch home health services!

Promise Home Care Agency, Inc.

Promise Home Care Agency, Inc.

3.2