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J
3 years ago

I used Print-on-demand for two of my 7 self-publis...

I used Print-on-demand for two of my 7 self-published books (one long-listed for a major award). One was a limited edition HB with several interior illustrations: photographs and artwork by two artists, one a professional. the other was a PB by a fellow member of my writing group with a cover design by the same professional artist. The presentation of both products was top quality in every way, especially the artwork. I also find the staff very helpful, patient and willing to give guidance in choosing the best publishing option for a particular book which can sometimes be confusing even for an experienced author as I have recently found.

L
3 years ago

We have been with PODW since 2012 and remain happy...

We have been with PODW since 2012 and remain happy with that relationship. We order directly through our Account Manager rather than online as this fits better with our business and is a seamless process. It is our close working relationship with our Account Manager which is fundamental to our business and we value the effort, care, attention, and commitment which she gives to us.

A
3 years ago

Just started working with Printondemand-Worldwide ...

Just started working with Printondemand-Worldwide and I am very impressed with the whole process. We are reproducing some of our out of stock publications and needed a high-quality finished article. The Business Development Manager, Curtis Roberts-Argrave, has helped reproduce the original oversized saddle stitched publication to a neat, perfect bound format with superb results. We plan to send more titles to be reproduced in the coming days!

M
3 years ago

I communicated throughout the entire process with ...

I communicated throughout the entire process with one person. That person is your Business Development Manager (Curtis Roberts-Argrave). I am extremely pleased to have been able to deal only with one person throughout the whole process. Curtis was VERY helpful at all stages of the discussion about ordering, placing a dual order and completion of the order. I felt that I was in safe hand at all times. Any future order our organisation may make will be based on his excellent performance.

V
3 years ago

Don't use if you need a fast turnaround. They adve...

Don't use if you need a fast turnaround. They advertise 7-10 days on their website but it took them over a month to dispatch my order. Nice customer service that kept reassuring me and promising a quick finalisation which wasn't the case. Won't use again.

J
3 years ago

Absolutely awful experience with PODWW on our firs...

Absolutely awful experience with PODWW on our first book.

Extremely poor lapses in communication, continued "machine-breakdowns" when deadlines are approaching and very poor quality printing with a great level of disparity in quality amongst numerous copies of the same publication.

Overall, for the price we have paid combined with the service/print-quality received, I would be certain in not recommending PODWW to any of my colleagues and peers.

They attempt to give the impression of a caring company who put you, the authors, right at the centre of the process, yet when they continually make mistakes, promise phone calls/emails that don't materialize and fail to meet deadlines on numerous occasions, you are left with a feeling of quite the contrary.

1/10 - I would not return. Very poor.

J
3 years ago

Customer service team are always prompt and most h...

Customer service team are always prompt and most helpful with all enquiries and print queries throughout the process. The service from Jen was excellent, and I will certainly use them again soon. The print quality was also fantastic, couldn't recommend more. Thanks!

R
4 years ago

I highly recommend this company. I have used their...

I highly recommend this company. I have used their services for a couple of publishing projects where the print specifications were not 'standard' specification, and I found the customer service team and the production team to all be very helpful and responsive to questions. The publisher's interface presents all the information about sales and orders and I was able to use it to manage the distribution a charitable crowd-funded project.

G
4 years ago

I am the founder and owner of WRITERSWORLD, a lead...

I am the founder and owner of WRITERSWORLD, a leading self-publishing company that has exclusively used the excellent services of Printondemand-worldwide for many years. You might have the best book distribution service and the best book promotion service etc., but none of that matters if you do not have a UK-based printer like Printondemand-worldwide. The quality of the paper and printing is superb, and their treatment of our clients who can buy their books directly at contract rates is superb. The service we have had for years has always been superb, and I can recommend them wholeheartedly to anybody.

m
4 years ago

I am very pleased to have found a firm who can pro...

I am very pleased to have found a firm who can produce such excellent books no matter how few are ordered. I only wanted enough copies of the memoirs for our Family. So I thank all the production team for taking such care of our small orders. The Account Managers on both occasions that I used Printondemand-Worldwide were very helpful and patient and gave me all the help I needed. It was very much appreciated. I would certainly recommend Print on Demand to others and would use them again if I ever need a book published. Thank You for a wonderful service.

J
4 years ago

I have used Printondemand-worldwide for many years...

I have used Printondemand-worldwide for many years, and its current standards of printing (paperback & hardback) are very high, comparable to any in the marketplace. The new imprint 'Upfront publishing' offers a distinct brand, and the friendly account management works very well. This service provides an author with a sympathetic personal contact -much appreciated in the lonely process of writing. The optional promotional material, provides plenty of ideas to promote any book. I would seriously recommend this service to anyone.

C
4 years ago

Even with the restrictions of this wretched CV19 v...

Even with the restrictions of this wretched CV19 virus, and some unanticipated printing process production issues, PODWW produced a fine book for me - with multiple, sharp, high quality colour images, and, beautifully rendered mono type.

I requested 2 proofs - to gauge different Hardback types.

Although it took longer than anticipated, at every stage, the team were responsive to my concerns, with very helpful practical suggestions, to achieve an excellent result on exceptional quality paper. Thank you, Jen, Curtis and Team.

Prior to approaching PODWW, I had some very disheartening and disappointing experiences with 2 different companies.

I have no hesitation in warmly commending PRINT ON DEMAND WORLD WIDE.

H
4 years ago

PODWW do not provide a customer friendly service. ...

PODWW do not provide a customer friendly service. They do not provide quality books every single time. You will be lucky if they adhere to the size of your files and if you want the pages to stay put - go somewhere else. If you want to use a reliable company PODWW are not the company for you. They will deliver poor quality products, miss delivery deadlines, be rude and unhelpful. They may even increase the book cost at a moments notice. Avoid.

L
4 years ago

I have been using PODWW ever since it started and ...

I have been using PODWW ever since it started and have found them to be an excellent company with a superb service. The quality of the printing is very high standard and this is reflected in the reviews from my own clients with the quality of my training materials. All of the staff are professional, friendly and courteous. In particular Curtis Roberts-Argrave, who always goes the extra mile. I would thoroughly recommend PODWW.

S
4 years ago

I would like to say a huge thank you to Print on D...

I would like to say a huge thank you to Print on Demand who have been excellent! After being let down by another printer, we were met with sympathy and speed and have been thoroughly impressed with how hard the team have worked to help us out of an awful situation and deliver such high quality goods within the limited time frame that we had. Excellent service and excellent quality. I would not hesitate to recommend Print on Demand.

Printondemand-worldwide.com

Printondemand-worldwide.com

4.5