8 months ago
I recently worked with this mortgage company and f...
I recently worked with this mortgage company and found their website to be very informative and user-friendly. The online application process was smooth, and I appreciated the variety of mortgage options available. However, I had a few difficulties reaching customer service for some inquiries, which was frustrating. The lack of responsiveness lowered the overall experience. The company does provide helpful resources and information, but the customer service experience could be improved. Overall, I would rate my experience as average. Hopefully, they can work on enhancing their communication and responsiveness to ensure a more positive experience for future customers. 🏠