4 years ago
Amy Kaplan is nothing short of a blessing. After r...
Amy Kaplan is nothing short of a blessing. After reaching out to Preservation Properties, I had a return call from Amy within the hour. We had a lengthy discussion about my wants and needs, and she immediately got to work. I didn t exactly make it easy for her, try finding a quiet apartment in a quiet neighborhood that is a short public transit commute into Boston and allows pets. I figured even if she checks all those boxes, I d have to make other compromises. Nope. It took Amy 2 tries to find the perfect apartment. She reached out two days later with videos of some beautiful properties, but the commute was just a bit too long for me, so she reevaluated. She reached out again a few days later with an astounding property that was better than what I had asked for. I didn t see it listed anywhere else online; I can only assume that Amy is so tuned into her clients that the minute my dream apartment became available she knew to give me a call.
Every conversation we had, Amy told me I just want to make you happy and find you the perfect apartment . As soon as I saw the perfect apartment, we spoke, texted, and emailed multiple times a day for the next 3 days to make darn sure that I secured that property before someone else did. One night she called me at 8pm with updates, and I told her I felt like I was her only client. I realized she had been up since 6am and was still working at 8pm every day just so every client felt like her only client.
I feel so happy and at home with my new apartment. In the future, if I look to buy a property of my own, I m going to call Preservation Properties and ask to speak to Amy. I feel confident telling any friend, family member, or anyone looking to buy or rent to do the same. Amy promptly replied to every email and text message, she picked up every phone call, and she consistently reached out to me so that I knew I was her priority. This is a 5 star agent working for a 5 star company.
Edit: after taking time to post on yelp as well, it's so unfortunate to see 15 thoughtful 5-star reviews hidden away in the "not recommended" category by yelp's recommendation software. Scroll to the bottom, select "other reviews not currently recommended", and read these anecdotes.