I placed an order a week ago. My cc was charged, but Inhabr not received an email from them confirming my order. I have tried several times to reach customer support with no answer back from them. I am very frustrated and not sure what to do at this point.
Amazing customer service and always have the best gifts, clothes and they are an amazing boutique!! They cater to all women no matter shape or size,such a rarity in a small business setting! Also the owners strive to give back to the South Florida community as much as possible!
They have a wide variety of gift items and other things such as gnomes,clothing and jewelry. I was very impressed and will definitely be making a return visit. The staff is friendly and helpful as well.
The cutest boutique ever, they always have what I m looking for, whether it s current, stylish clothes, accessories for myself or unique gifts, Prep Obsessed is my go-to shop. I especially love the option of ordering online, the shipping is quickly executed and I always receive my items right away. They community Corey & Nina have built on Facebook keeps me engaged and uplifted, I ll forever support them and encourage all my friends to shop at PrepO!
I have been a faithfully obsessed online shopper for a few years now. I absolutely cannot control myself when it comes to Prep Obsessed. Recently I traveled to Florida on a family vacation and Prep O was FIRST on my list of places to visit (yes, even before Disney). I could have easily spent all day in that store and would have if my husband would not have given up on my dreams and decided to sit in the car and wait. If you are in the area, please do yourself and everyone on your shopping list a favor and stop by this adorable boutique. Not only do the girls carry the VERY BEST items but the staff is comprised of the funniest, friendliest people you'll ever meet. Why are you still reading this? GO! GO!
The absolute best customer service AND products. Everything they carry is adorable and I never question the quality of their products because I know they are picky about what they sell to their customers.
Im Prep O addict! I love the app and there customer service is fabulous!
PrepObsessed is my go-to when I'm looking for something that they might carry which is a big deal as I'm an out-of-state, regular customer. Their items are explained well, priced right, and quickly shipped. I also have to give a shout out as their customer service is what all businesses should strive for as they handle it promptly AND with a smile. I've referred them to many friends after I purchased (warily) a couple items, but no issues with those. Two thumbs up, but 5 out of 5 stars!
I'm a big Prep Obsessed fan! great customer service and great sales! I found these ladies on Facebook and I have been a repeat customer for years!
I usually love this store and saw that they recently moved. I went straight there and I don t know if it was the owner or a worker, but I was walking behind her thinking she was a customer going in, and as she gets in she looks at me, pulls the door from behind her and locks it. I understand they were closed but she could ve said something instead of being rude and just locking the door behind her, knowing I was interested in coming in. I usually have no problems but I just thought that was rude.
I love Prep Obsessed. I order online and have always had fantastic experiences with shopping, shipping, and customer service. I would recommend shopping with PrepO for gifts and yourself.
I don t live local so I ordered online. The service was excellent. My item arrived quickly, was nicely wrapped and had a personalized note. It was a nice touch! I just ordered again!
Prep Obsessed stays on top of current trends while offering some exclusive items, but there are so many things that set them apart from all the other boutiques you might shop at. Their prices are so affordable, their quality is always top notch, their shipping speedy, their customer service IS TRULY THE BEST!!!! Their Facebook pages often host live sales that will always contain their trademark sense of humor, and oftentimes we sell out of items right there on the spot. If you aren t a PrepO customer, you re really missing out on something truly special!
I love ordering from them online. Great high quality products with fast shipping
Best shopping experience ever. Hands down. Love the Girls From Prep O!!
Love PrepO! My favorite place to shop, hands down! The best, most personal customer service I have EVER had from a store! I live in Ga and have had many packages delivered within 2 days! The girls have something special here and i'm a loyal customer because of it!
Love love love Prep Obsessed! They have the cutest merchandise. I always get compliments on their stuff. They also carry my size (plus size) in many items. They are quick to ship and have wonderful customer service. Not many places can say that these days. I really enjoy the live shows and the app!
Can not wait to visit the new store when I am in town.
Hands down the best customer service. Quick shipping, easy returns. And just the nicest owners you could ever imagine.
I live in Chicago & have been shopping with Prep Obsessed for over 2 years for all of my own items & gifting! From birthdays to bachelorette to Christmas items - Corey, Nina & the PrepO team go above and beyond each and every time!! There are similar boutiques the next town over from me, but I prefer to shop with PrepO. There are some brands specific to the southern region I can t get here as well & absolutely love. Their customer service is over the top and served on a pretty pink & glitzy platter! I cannot say enough positive things about PrepO & can t wait to visit the store on our next Florida trip!
I ve been online shopping with this amazing boutique for over 2 years! They have a great selection, good sales and outstanding customer service. Maybe someday I ll get to stop in while enjoying a Florida vacation, until then, I ll keep being PrepObsessed!
Prep Obsessed is AMAZING! The selection is great, super fast shipping, and they include a handwritten note in EVERY order (which I am still not sure how they do it!) The ladies of Prep O rock!
I can t say enough good things about Prep Obsessed!!! They have amazing gifts, accessories, and clothing!! Everything I have bought from there is excellent quality with super fast shipping. The owners Corey & Nina are super sweet and they truly care about their customers.
Such a cute store with unique items. Will definitely be back.
The Prep O gals are amazing and I've never come across better customer service!! They really take care of their customers!
Prep Obsessed!! There s a reason they put obsessed- because that s exactly what I am....OBSESSED!!! Everything from a perfect store, amazing online boutique, fast shipping, OUTSTANDING customer service & the list goes on & on! You can t beat shopping with them!!! They are amazing not only for us South Floridians but ladies across the globe! Thanks for being awesome- can t wait for new teletie colors!
The PrepO gals are amazing! Great customer service. Just last week I realized I entered the wrong shipping address on an order. I sent an email to the PrepO team and got an email back at 3 AM! I m pretty sure you will never find a more helpful and customer-focused business.
Be sure to download their app and join the PrepO Secret Shopping Society to get early notifications on new items.
Love this boutique! I don t live close by so all of my orders have been online, but their customer service is excellent, my items have all arrived carefully shipped and in perfect condition, and the return process was super easy when I received something that didn t fit quite right. They have a great selection of items at very reasonable prices and I recommend them to all my friends! Corey and Nina are amazing!
My absolute favorite boutique hands down!! Love that it s local! The girls always make sure that you have top notch service! My go to place to buy gifts, or fun things to spoil myself!
Adorable! Love everything in there. Great prices. I follow them on Facebook too
Such an awesome company! The customer service is amazing as well as personal, and the products are a great quality. The girls are super interactive with their customers online and just wonderful overall
My absolute favorite boutique! I m in Virginia and shop Prep O for both my teen daughters and myself. We love seeing Prep O packages and the ladies are beyond sweet and helpful. I love their live sales so we can see what the actual fit is before ordering.
Such fun, cute products! This store is packed full of adorable preppy goods; if it's your style, you're bound to find a few things for yourself and everyone else on your list. They run pretty good sales and have a very active online business, too. GREAT gifts!! The ladies who own the business are very sweet and helpful. The perfect place to find cute stuff!
Beautiful things. Expensive and over priced for some things, but beautiful.
My issue is with the customer service and false advertisement.
There have been multiple times of "give aways" but they never post who wins and nobody ever says anything about winning. Honestly seems shady.
They also claim to support teachers and fellow women, but it's only when it's convenient for them or when they want to look amazing.
Honestly, would rather spend my money elsewhere. I paid lots of money (literally a car down payment in my less than 2 years of buying from them) to them because I was supporting women - so it was 100% worth it. However, I will no longer support a business that claims one thing and does another. So disappointed.
Prep Obsessed is an absolutely amazing store with great staff, products, and customer service! You can always find something you'll love in there.
Absolutely the best boutique! I always visit when I m in South Florida. The customer service is fantastic, and they have the best products. It s nice to support a growing business that has developed into such an amazing boutique! Highly recommend checking them out if you haven t!
This website has the most amazing customer service, fast shipping not to mention amazingly cute clothes jewelry and great deals! My favorite place to shop!
Incredible customer service, amazing products, and the kindest employees. This store stands behind every item they sell and they have such a wide range of gifts for all price points. I ve been shopping here for years and have loved every item I ve ever purchased!
Great customer service and super cute and affordable clothing, gifts, and accessories!
My mentor has sent me gifts via Prep Obsessed.
The gifts are so fun, and someone at Prep Obsessed always carefully wraps the items and hand writes gift notes.
One time, a box looked like it was dropped during shipping, and one item had a small crack. The Prep Obsessed team responded to my email within minutes and shipped me a replacement, no questions asked.
That's when I started shopping there myself.
The constant variety of what they offer is fun.
But the communication and the customer service? It's next level.
I ve never seen anything like this company and its relationship with customers truly like one big group of girlfriends!
The best of the best! They do everything top notch & the service is incredible. If you aren t local to Palm Beach County, the app is a perfect way to get your Prep O fix! Awesome, high quality products and service.
If I could give Prep Obsessed 10 stars, I would! This is the best place to buy gifts- for yourself or for others! Especially their mystery mailers - make for such a fun mail day! They have amazing customer service and their gift wrap and hand-written note options add a special touch to any gift. Highly recommend!
This is my favorite small business of all! Not only is it run by an amazing Girl Gang of women who empower others, not just women, but they also have the best products and customer service! You can shop for any occasion. They have something for everyone.
Wonderful boutique with such a wide range of gifts, clothing, accessories, and home decor! The girls are so kind and have the best customer service I have ever received. Couldn't recommend the store and their website enough!
Love this store! Absolutely wonderful customer service and lovely ladies who work/run the store. My go to place for cute clothing, accessories, and home decor!
The name speaks for itself, shop with them once and you will be obsessed. The quality and assortment of items they carry is fantastic. The shipping is timely and each item is carefully hand wrapped in tissue paper. Every package I have ever gotten has had a hand written thank you card in it. Their online shopping community is filled with positive and kind people. Love shopping with PrepO and can t wait to get to the store the next time I m in Florida!
I've been shopping at this store for quite some time and am beyond excited for them to reopen in their new, larger location very soon! The selection of high-quality items is fantastic, and I never have any difficulty finding just the right gift at any price point for friends and family in this warm and welcoming establishment. Corey and Nina are phenomenal businesswomen, whether in-store or on their fun and popular Facebook Live events, and I look forward to continuing to support PrepO as they evolve and expand. I can't wait to see what's coming next!
This store is amazing, best place for thoughtful gifts. The ladies are so helpful, they will also package your purchase so cute no need to wrap
Best products and amazing customer service. Quick responses and shipping!
Prep Obsessed is incredible!
A+++ customer service, products are always priced very fair, the community is incredible. I literally only shop at PrepO because they sell everything I ever need. I cannot say enough good things about PrepO!
I am literally obsessed with this boutique! They have such great items at great prices and their customer service is hands down THE BEST! You won't be disappointed!
My go-to store whenever I need gifts or feel like treating myself! Amazing selection and the PrepO team is amazing!
Ordered a pearl necklace for my daughter for Valentine's Day and I received it today. It's just as gorgeous as I thought it would be and the thoughtfulness in how it was wrapped in tissue was great. Will definitely order again.
Prep Obsessed is more on the expensive side, but you'll be paying for high quality items.
I only came to this store once with my sister and mom for Black Friday shopping during that day.
From what I saw; shirts that are in boxes outside of the store were $5 and dresses that are hanging up on racks (outside as well) were $10. In store, everything was 25% off and they had a wall in the back for clearance items ranging from 50% - 75% off.
Staff are nice, helpful and ran by women. Store is decent, their audience is mostly targeted for the 'southern' side.
Great experience, wonderful customer service. Quick turn around. Fun gifts. Excellent owners!
Prep Obsessed is the BEST shop ever. Need a unique gift for your best friend? Check. Want a pair of super cute, high quality earrings that ll still fit into the budget? Check. Want to support a local business with outstanding customer service? Check again. I promise you won t be disappointed when you step foot into Prep O or if you check out their website/app... But I can t promise that you won t be addicted though!!!
PrepO is my favorite place to find gifts and cute accessories! They ve definitely expanded my jewelry collection. Their great customer service and fun specials keep me coming back for more.
Customer service is amazing and they have unique items you can t find anywhere else!
Prep obsessed is awesome! They have a great selection of merchandise, amazing customer service. They send a little note with your order that makes you feel special. The girls work hard to answer any questions you have about an item or your order. Honestly I won't shop anywhere else for the stuff they carry.
I ordered two items. They were exactly as described, carefully wrapped and arrived on time in a hot pink mailing Pak. It was a pleasure doing business and I'll be ordering again!
Super cute shop and website! Service is great both in store and online.
I want to give this business a 10 star rating ! Wow the customer service is outstanding! I ordered online Sunday night, by Monday morning I had a personalized email from Corey and Nina thanking me for the order and tracking. Tuesday morning it was already delivered. They sent my package with priority shipping. I spent 3 hours online literally bc I had to budget myself and couldn t choose between this or that, but I will definitely be ordering a lot from prep obsessed ! The packaging and details was amazing & another personal thank you note !
All businesses need to be like this ! Not to mention the products are amazing, everything was perfect.
Thank you, a forever customer -Krista
I love Prep Obsessed, it is my go to first store. I have never been disappointed with the merchandise or the customer service.
Love, love, love Prep Obsessed. Fast shipping, personalized notes with purchases. Really feels like you are shopping with family. Thank you ladies.
Great store with amazing clothes, home items, jewelry, and other gifts. Customer service goes above and beyond to answer questions and get items shipped quickly and efficiently. Highly recommend to anyone.
prepobsessed.com