Preferred Roofing Reviews

Used preferred roofing to add a cricket and replace a large number of broken tiles on my house. I found their quote reasonable especially compared to a few other roofers. I spoke mostly to Aaron and one of the things I really liked about him is that he answers his cell phone and always gets back to you. The crew did a very professional job, were courteous and finished on-time. I would highly recommend using Preferred and would not hesitate to use them again.

On June the 30th 2020 my Mother had a scheduled appointment with Preferred Roofing for. an assessment. On tile. damage. On the front roof of her home.The agent Field. Supervisor. Aaron. Pollock. Was on time...However. When. my Mother. was explaining the issue with. her roof it appeared to. me that. the agent was very. preoccupied and dismissive of her concerns. As the agent. stood on her front lawn looking. at the roof the. only visual assessment. he gave her was the tile became. loose. from. wind damage. As my Mother. inquired about a price. estimate. the agent. received. a phone call. from the. DMV office. he excused himself. and took the call. As the assessment. went on I her son inquired. about possible. damage. on the roof. that we can't. see in the back of the house.....Again. he appeared. to be dismissive. and arrogant. ..not at all practicing. attentive. listening. skills from the home owners. concerns. This whole process. lasted about 15 minutes. ..not once did he ask. if we had further concerns. or questions. He promptly stated he had to go and got into his truck and left.Bewilderment. is an understatement. This. was customer service at its. worst. The experience was horrid and unacceptable. I do not recommend. Preferred. Roofing at all.

Aaron was absolutely amazing and incredibly responsive. My inquiry was related to a loud roof turbine and not only did he take me through the process to course correct but he also showed up at my house at 7:30 AM to disable them so my family and I could sleep in peace. I would HIGHLY recommend Preferred Roofing Inc. to anyone who needs help and assistance with their respective roofing needs. These guys are amazing!

I spent over a year interviewing close to 20 different vendors looking for a roofer I could believe in. Aaron Pollock at Preferred Roofing turned out to be the person I trusted the most. I received bids much lower and bids much higher. Ultimately it came down to trust. He's straightforward, thoughtful, knows his stuff, told me things about HVAC unit my own HVAC guys didn't tell me, and he steered me to the best solution for my house. Done on time, no delays, no problems of any kind. Preferred Roofing is A rated on the Better Business Bureau and they're certified by the county to inspect their own work no delays waiting for an inspector. Only a very few roofing contractors have this stamp of approval, and Preferred has it. Oh and I had a couple of very hot rooms, Aaron recommended low profile O'Hagen vents to cool them down. Didn't even know they existed. Great warranty for workmanship from Preferred also for 10 years. Now all we have to do is wait for a really hard rainstorm. (One final note: don't be surprised because Aaron is very very tall.)

I've just bought a house that had very old worn-out shingles (two layers of asphalt shingles) that had been installed directly onto the original wood shake roof which is an improper and problem-prone installation. So it necessitated tearing the entire thing off and putting down new plywood and everything. I went with Preferred Roofing and I had a wonderful experience!

The roof is large and of medium steepness, but not terribly complicated; however there was also the wrinkle that the (very old) compressor unit for the central AC system was propped on stilts on the roof, and I was also having an AC company do a total overhaul of that system - the owner of Preferred Roofing David Paine worked well with the AC company to have them disconnect the old unit, had his guys remove it, and worked with them to get a proper pedestal installed and roofed in ready to go for the new unit.

Everyone was on top of quality, they found and folded into their work replacing some rotted wood around the eaves that had been caught in the inspections - I'd totally forgot to tell them about it but they caught it anyway. They also cleaned up after themselves very well, the yard and everything didn't get horribly dirty like I was half expecting.

Overall I had a very good experience and the new roof looks great. It wasn't the cheapest bid I got but I think very good for the quality I received!

They provided great service, a thorough explanation of what needed to be done, and excellent communication. We were pleased with the work and appreciated their honest feedback of other potential repairs that weren't necessary currently. Recommend!

After researching the new roof process, to replace a 30-year old shingle roof and likely some fascia boards, I arranged to get proposals from multiple companies. I was particularly impressed with the professionalism of Preferred Roofing. It is obvious they stand behind the quality and craftsmanship of any home they work on!

Aaron came to my house, took all the requisite measurements and evaluated the condition of the existing roof. He was on time, knowledgeable and extremely helpful throughout the process. In addition, he was patient and explained what was necessary as the worked progressed they provided exceptional customer service and are very responsive.

During the removal of the old roof, it was discovered that numerous pieces of wood on the roof deck needed replacing, as did about half of the fascia boards. All the terms were up front so there were no unexpected surprises. The foreman was competent and skilled, as were all the workers. Everyone was friendly and courteous. The crew was there on-time every morning and cleaned up the work site every afternoon. I never saw a nail on the driveway! Aaron and his crew were also able to help solve an issue I had with my older AC base.

I had a new cool roof installed and it is absolutely beautiful. The quality is outstanding. Although the bid for the work was higher than others I received, the workmanship was well worth the cost and they are solution oriented. I had an extremely positive experience with this company and highly recommend them.

True professionals. Appeared on time, did the work contracted efficiently, and took the time to do things the right way. The crew was meticulous about clean up and left it in better condition than when they arrived. Aaron was responsive to phone calls and kept me well informed throughout the process. Overall very impressed and satisfied from bid to completion. Definitely recommend.

I am very satisfied. David gave an estimate within 2 days of calling. They started work within the month. And they did the full job in 2 days! The quality is great too, no nails poked through around the eaves. I have a small house with an attached 1 car garage and patio cover (about 2200 sqft total). They were not the cheapest, but they include a full warranty and are professional enough to stand by it.

I contacted Preferred Roofing along with a few other companies for quotes. Preferred was not the cheapest, but they were not the most expensive either. I wanted to go with a company that had been in business for a while and that had a good reputation. The reason I decided to go with them is because we had good communication with Aaron, our salesman. He was wonderful, walked us through the entire process. I have never had to buy a roof before, so I had a ton of questions! Aaron was super patient with me and answered all my questions. He made the entire process painless. His crew came in every day on time and they cleaned up after themselves daily. Not gonna lie, there are always a few nails around - so be careful on the driveway when you get home each night. But I think that is to be expected. Overall, these guys are great and I highly recommend them.