Precision Harley-Davidson Inc. Review

I know there is a virus going on but only 5 in a store.Ring a bell to enter then be told to wash your hands upon entering the store can handle more than 5 at a time.I have been in stores smaller than that that ask you to wear a mask upon entering no you don't have to wash your hands by the time you get in you have lost all desire to even want to be in there.At a time when Harley is in financial trouble.Never ever again will I ever go in that store and I'm spreading the word.

Always a pleasure to come here!! They truly treat you like family!! Allen, Lincoln, Michele, & Dave thank you!!

Everyone and everything couldn't be more perfect! Love love my new full zip grey Harley sweatshirt!!

To many sales men& ladies trying to sell u something before you even get to look at anything, but is a legendary place, and face it we all need to earn!

Precision Harley Davidson is THE PLACE for parts! Allan and Joel went above and beyond to get a master cylinder to me all the way in Florida over a weekend to get me back on the road. I have been buying parts here since the early 90s and have NEVER had to have one single part ordered. Flywheels for a 72 sportster? Got em at Precision...headlight for a 82 shovel?...got it at Precision. Stuck on the road and need a 09 dyna master cylinder and the local dealership tells you 10-14 days....got it from Precision in THREE. A BIG thank you to all the guys at Precision H-D for having a REAL DEAL parts department!!!!!

My dad, sister, and I recently visited the service department at Precision Harley-Davidson for state inspections on our Kawasaki motorcycles (two Ninja 650's and a Ninja 300). Samantha and Richard in the service department were very friendly and welcoming, which was especially nice since there weren't many other Japanese motorcycles there while we were there. Both Richard and Samantha were very knowledgeable about Rhode Island's inspection requirements and were very accommodating since we dropped by without an appointment for all three of our bike inspections. I also really appreciate how detail-oriented Samantha was in centering the inspection stickers on our aftermarket inspection sticker plates since I tend to be OCD about that sort of thing. We will definitely be returning to Precision Harley-Davidson for our yearly inspections in the future!

Just purchased a new 2017 Road King at Precision. This is my third new Harley in the New England area and this was the best/easiest purchase. No hidden fees and they will even talk numbers over the phone. My recent experience has been that not many other dealerships will. That's an issue for someone that is willing to drive hours for the perfect deal or looking for a specific model/color/options.

Precision felt like a Harley dealership from the original days of Harley, and not one of the new "Big-box Store" dealerships. Thanks again, Tom!

Definitely recommend this place. They were able to help me during peak season immediately. Had minor service I needed and they helped with no charge! Friendly service and very knowledgable. Will definitely be going back.

When you need a part for your ride and need it now. They can help you here. Great staff.

Very friendly staff... very knowledgeable...I got new pipe's and asked them if they could take a look at the rear fender,something was noisy... they didn't only look at it... they spent A lot of time to fix it and make sure I was happy... I am super pleased.and will recommend them to everyone I meet...

Ppl are very helpful an kind an very knowledgeable always willing to help

This is a place where dream come true love the staff

I m from out of town and needed an emergency repair on my Harley.
The staff there is absolutely phenomenal!
The guys in parts, Mike B. - who s the mechanic that worked on it, and Samantha who took care of the administrative process were all amazing!
You are all an example of how things should be done.
Thank you all!

Best service experience I ve ever had at a Harley dealership everyone was super nice and patient and helpful. My front motor mount on my Dyna failed as I was on my way to work. I was able to get the bike to the dealer they were able to get my bike up and running good as new again within one hour no hassle they had the mount in stock and they put everything to the side to make sure I could get to work. Five stars I will definitely be returning to this dealership for future motor modifications

Coming from a family in the car business I have to say Precision Harley-Davidson is one of the best stores in the bike business. Precision is the only place my family will get their bikes from. All of the staff are extremely professional and courteous and the technicians and service employees are extremely personable and knowledgeable. Similar to their name Precision Harley-Davidson is precise in their estimates and service. They gave me thr cheapest options even if it didn't really make them any money. This showed me they value their customers and Customer Loyalty more than their own profit. I will continue to always shop and get my work done at precision Harley-Davidson.

Not alot of inventory with the covid19 not really getting too many new bikes or used for that matter..but people were very knowledgable and friendly

Great people!! Jay Charney was very welcoming and helpful during my decision and purchase experience. John in Finance was just as welcoming and helpful walking me through all the paperwork and what was available to me.

Great place!! Great friendly staff!! Highly recommend!!

Great Experiance all around I felt like I was taken seriously and my Buisness was appreciated I have my new favorite place to for parts and service.

Justin was very helpful, and would definitely go back to the location.

Thank you Richie My son will be happy his tire is all fixed for him

Was very cool they had relay switches in stock that I needed. They have a new bike a fat boy a 114 cubic in. Sportser on steroids

On July 30th 2020 I called to check on buying a trike. I was given to a salesman who's name was Anthony. He took my info down was going to get back to me in about 20 minutes after I talked to him no call back. I then waited until Friday thinking maybe just a busy. I got no call back I called him still no call back today is Monday the 3rd still no call back.
I decided to look else where since it felt as if I was being blown off. That's OK he lost a $38,000 sale when I purchased my 2020 trike somewhere else. I guess he may have had enough sales for that week and could not be bothered.

Great service everywhere. I have bought parts and clothes. The girl in clothing helped me with my rain gear and custom prescription glasses. My bike front fork seal broke. They took me right in fixed it in one day and did a 20,000 mile service as well. The service tech brought my bike out to me told me what was wrong told me what he did to fix it. Then shook my hand and said enjoy and ride safe. I highly recommend this place to any Harley owner.

Friendly service department with good prices. I got tires and rear brakes done for the same price as another dealer s quote for just the tires. Also it was done in a few days, my appointment at the other dealer was a month away and they were going to keep it for a week.

I stopped at precision Harley today with my bourget for a front caliper and rich the owner came out and took time out of his busy day to explain to me what could be causing my problem I m sure he had a lot more important things to do but spent time explaining the situation to me and he has no idea how much that means to me great honest place to do business from now on my bike is going there very nice pleasant people to do business with I would recommend this dealer to everyone thanks rich your advice is greatly appreciated

I needed to get a new to me bike under me after I lost my 16 fatboy. It was beginning of December and I got a call from Jay At the dealership. A bike we had talked about on the phone was reduced in price. I couldn't finance, but Bruce in the business office worked with me. I was able to pick up my Classic Ultra on the first of March. She's been in for service and Allen in Service got me back on the road while I enjoyed a chili cooked at the dealership.
Good People and Customer Service.

They have a nice selection of used bikes as well as new. Nice staff, helpful.

This will be my second purchase from Precision! Great dealership and shop. They are wonderful people to deal with.