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V
3 years ago

I was absolutely amazed at the professionalism, ef...

I was absolutely amazed at the professionalism, efficiency and quality of workmanship. The next time I need any sort of electrical work performed I m calling Precision!!!! I felt the charges were very reasonable for the quality of work that was performed. Chris is my hero!

D
3 years ago

They added an outlet for my welder in my garage an...

They added an outlet for my welder in my garage and did a great job. It met the need we had and grateful for the job they did. When it comes to Electrical work I want the best and the job done right. Thank you Precision.

J
3 years ago

based on just the call alone..... Called to see if...

based on just the call alone..... Called to see if I could have them come to my house to do an install for electrical on a new shed I am getting. When I called they said it would be $70 just for the drive to come to my house (less than 20 miles) and then they would give me an estimate for the work. I asked why so much for the driver to come to my house and they said "work on the vehicle that gets them to your home."

Paying a person $70 to just drive to my house alone (to NOT include the driver figuring out a cost for the work) is NOT going to happen. It certainty does not cost that much to drive to a house for a consult. Customer Service is not with this business.

C
3 years ago

Never fixed the mess they left us in. I should hav...

Never fixed the mess they left us in. I should have listened to another electrician that has had experience with them that told me they try to rip you off as much as possible. We should have had a brand new service as quoted for over six grand but we were left with a unrentable home.

P
3 years ago

Richard and Justin did a fantastic job! They were...

Richard and Justin did a fantastic job! They were courteous, professional, and respectful of my home. I appreciated their attention to Covid protocol. I would definitely use Precision Electrical again!!

C
3 years ago

Bobby did a great job, covering a number of issues...

Bobby did a great job, covering a number of issues. He installed two Ring doorbells, Two outside lights, six smoke alarms and upgraded a transformer that powered the door bells. He was very professional, knowledgeable and really personable. I would highly recommend Bobby and Precision Electrical to anyone that needed electrical work done at their house.

Bobby finished up my extensive list of electrical projects I had with the big work today was installing and hand six LED shop lights in my basement and new bathroom exhaust fan/ lights. Again I can t say how impressed I am with his work ethic, abilities and professionalism. I would highly recommend him an Precision Electrical to anyone in need of electrical work to be done at their house or business.

P
3 years ago

Richard and Justin were a great team and did a won...

Richard and Justin were a great team and did a wonderful job! They were courteous, professional and very respectful of my home. I appreciated that they followed Covid protocol. I would definitely use them again!

S
3 years ago

The house I moved into is a bit older. One night, ...

The house I moved into is a bit older. One night, the power box went out, causing a surge and almost a fire. We called Precision, and where this was kind of a spur of the moment emergency, I wasn't sure if anyone could come out right then, and was okay with it if that did happen.
However, they came out within minutes. It wasn't even an hour. They diagnosed the problem and had it fixed quickly. They were very personable and friendly.
I would recommend!

N
3 years ago

I was very pleased with the service and most pleas...

I was very pleased with the service and most pleased with both technicians. They were so pleasant, extremely knowledgeable and hard workers. They worked all day and into the evening because they wanted to finish the job. They leave everything as they find it.
I purchased their service plan because I want to know they are available for me should I have electrical problems, and I will ask for Andrew, if available, to do my work.
I highly recommend them.
Nina Jessee

A
3 years ago

Over night storms knocked trees down on our proper...

Over night storms knocked trees down on our property ripping the powerlines out of our house. I called Precision Electrical first thing in the morning and they were here and fixed my problem with in a few hours. I do not know what I would of done with out them

r
3 years ago

Lost power to my thermostat and had no heat. HVAC...

Lost power to my thermostat and had no heat. HVAC diagnosed problem as a bad circuit breaker, but could not fix it. By this time it was after hours, and Precision was responsive and I had a technician within an hour. Very professional and fixed the problem.

B
3 years ago

Richard and Steven was prompt, professional and di...

Richard and Steven was prompt, professional and didn t give up on a very challenging project. They were able to figure out the previous person s installation and get it reinstalled right. If you re in a mess, call these guys.

D
3 years ago

Richard arrived in a timely manner, listened inten...

Richard arrived in a timely manner, listened intently to what my issue was and went right to work in solving my problem. Had the wires correctly identified rather quickly and pointed them out to me as to what I needed to do. Very pleased with his professionalism and getting the job done.

S
3 years ago

I had three pendant island lights and a dining roo...

I had three pendant island lights and a dining room light to be installed from scratch and Richard and his partner did an outstanding job today. All installed in two hours. Richard was communicating with me about placement and everything they were doing.
Very professional and clean.
I will definitely use Precision Electric next time I have an electrical need

M
3 years ago

I am really up set to know that they came out and ...

I am really up set to know that they came out and checked the wiring.and told me they could not solve my problem because they don t make this system anymore....has no way to solve my problem, and gave a bill for almost $300, now the problem happened to be a short in a wiring which the person living there took care of the problem with a $4 switch... now what else can I say other than I will never call these people again...and please make sure what they tell you is true...

T
3 years ago

We called with a serious electrical problem involv...

We called with a serious electrical problem involving our electric panel. Within a matter of a few hours, they were at our home. The service men were very professional and courteous. They explained all the details of the needed repairs and the exact cost. They completed the work promptly. We were extremely pleased with our experience and would highly recommend them to our friends.

J
3 years ago

Showed up ON TIME!

Showed up ON TIME!
Came in, looked at the problem, fixed the problem, and knew exactly how much it was going to be.
VERY professional! Would recommend to everyone

J
3 years ago

Ok my personal experience with this company was AM...

Ok my personal experience with this company was AMAZING! They were on time; they fixed my electric in no time at all. The staff are great and very friendly, knowledgeable people. They know exactly what they are doing and then some!!! The price is not very expensive at all, especially since their work comes with a warrenty. If I could give more * I certainly would. They deserve it!. I highly suggest this company for any of your current and future electrical needs! Great job, Precision Electric! Thanks for saving my money, and possibly even saving my life, my family's life, my animals, everything I've worked for and my house. Keep up the good work guys! Very proud to have them as my "personal electricians"! - John/CJ
EDIT: 1

We had to call precision out again, for another electrical issue. This time we got Richard, and Austin (but not Richards hammer(inside joke they will get) and the price was a little more then we was quoted but only bc we had a couple extra problems arise. They (just like the first two) was very curteous and knowledgeable. They had all of our problems resolved in just an hour or 2. Still works great. Even showed me how to fix something that's super simple but I wouldn't have thought about. Richard and Austin, thanks again guys!

K
3 years ago

Chris was outstanding. He was professional, infor...

Chris was outstanding. He was professional, informative and friendly. I'm so glad Precision Electric has emergency service, response was timely, everything was explained upfront prior to work being done. Will use your service again and recommend Precision Electric to friends, family and our neighbors. Thank you again for taking care of our after hours needs.

A
3 years ago

$60 for them to tell me they were going to charge ...

$60 for them to tell me they were going to charge over $400 for installation of a bathroom light and vent that would have probably taken them 10 minutes to install. I had already removed the old one. All they had to do was install the new one. And he acted like he was giving me a discount. Give me a break. Explains why they won't give you any idea on the cost on the phone. They were literally at my house for 3 minutes. Pretty sure this business runs on it's $60 visit fee. What a waste of time and $60. Do not use this company unless you have money to throw away.

c
3 years ago

I received great service. The employees that came ...

I received great service. The employees that came to my home were outstanding. They listened to my attempts of some electrical repairs, made some quick observations, gave me a price up front, and fixed my issues. No snide remarks, no judging, just went right to work and fixed my issues. Thank you John and Matt. And thank you Precision Electrical. Outstanding company with great pricing and awesome employees.

S
3 years ago

Andrew and Caleb were professional and polite, dis...

Andrew and Caleb were professional and polite, discussing options and giving us a quote before finishing our project. The work was done well and we are highly satisfied. Precision will be the only electricians we use. Great job!

J
3 years ago

Andrew and Justin were very engaging and pleasant....

Andrew and Justin were very engaging and pleasant. Andrew explained his approach to finding my problem, and within 10 min he had diagnosed the problem. Andrew offered several quotes and services that Precision offers.

S
3 years ago

My Son-in law had this this company come out to o...

My Son-in law had this this company come out to our home due to a problem with a dead wall socket. The repairman who came out from precision was not even a licensed electrician and worked under the owner of the company who was not present. I was told to replace the outlet and and do a visual inspection of my electrical panel it was going to cost over more then $375, I was told the panel inspection was mandatory and would only take 5 minutes. I called my Son-in law and he told me to ask them to leave and not pay them a dime. The following day my wife had an electrician from the yellow pages come out and make the repair! Cost $69.00 including new wall socket, panel inspection free, which included tightening up some loose grounds. The man who came out owned the company and was a licensed Tennessee Electrician, total time spend at my home 30 minutes. I do NOT Recommend Precision Electrical they are over priced and try to over sell. Get out the phone book and use commonsense when selecting these repair people. It has now been over 6 weeks since the repair and I have had NO problems at all. Thank you Jim for a job well done!!

b
3 years ago

Worst company ever. They are hacks, they will take...

Worst company ever. They are hacks, they will take your money and block your number. Don't trust David. He is a slime ball. And will rip you off. Just go somewhere else. You have a better chance with a random person with no experience to get the job done right. Don't risk your business or home burning down.

S
3 years ago

Even with a detailed specification and diagram of ...

Even with a detailed specification and diagram of a very simple job, could not even give a rough estimate without a $69 free to visit. Kind of hard to compare prices if you have to pay $69 to know the price.

A
3 years ago

I was very pleased with the service and profession...

I was very pleased with the service and professionalism of both technicians. They took the time to explain what they were doing, what my options were and answered all my questions. Also very impressed with response time to my request. I will definitely use them again.

R
3 years ago

Chris did a great job evaluating our electrical is...

Chris did a great job evaluating our electrical issues and gave us a few choices in order to correct the problem. He was knowledgeable, courteous and professional. We would recommend Chris and Precision Electrical to our friends!

R
3 years ago

Jesse was AMAZING! The professionalism is off th...

Jesse was AMAZING! The professionalism is off the charts. What I loved the most is how confident and knows Jesse was, I have been living in constant fear that an electrical issue was going to destroy my home. Literally. . . , to the point that I had moved my mattress the living room in order to have a quit exit route. As it turns out I had a few breaker issues and a tap the inside part of my porch light outlet was damaged causing most of the issue. Even after coming out in the middle of the night, diagnostics to determine the issues and replacing 5 face plates, installing four new outlets and re-mounting the 220 plug on my stove the price was insanely GOOD. Jesse and Stephan made me feel at ease with their vast electrical knowledge.And, the professionalism, again, was just superb. They put shoe covers on to keep my floors clean and went above and beyond.the call of duty. I will be re-wiring my home over the next year because it s old and it is just something I want to do. I wouldn t consider using anyone else.This company is very much at the top of their game. The straightforward pricing is FAIR to the point of Ridiculously reasonable. I will NEVER use anyone else. Thanks, for the best night of sleep I ve had in a while. Peace of Mind is worth EVERYTHING!! 1-million STARS! Rheda

D
3 years ago

The 2 man crew arrived on schedule and took ptoper...

The 2 man crew arrived on schedule and took ptoper Covid precautions while reviewing my problem. They made a good diagnosis and estimate of 3 seperate problems. 2 problems were addressed immediately and the third was taken care of on a followup call. Their work was very well done in all 3 areas, and their conduct was outstanding. I would use this group again when needed.

J
3 years ago

Showed up early was very professional solved my pr...

Showed up early was very professional solved my problem quickly. Chris was awesome! Tammy in the office was friendly and professional as well. Would highly recommend and I have found a new electrician for life!

M
3 years ago

Precision was very professional, communicative, a...

Precision was very professional, communicative, and knowledgeable. The gentlemen were polite and quickly went about their work. Job quotes were presented before the work and very reasonable. I highly recommend Precision Electrical.

L
3 years ago

Representative returned call in a timely manner, a...

Representative returned call in a timely manner, approximately 24 hours, and was very polite and informative. The appt. was scheduled for 2 days later, the representative called on that morning and stated the technicians had finished early and would be on their way to my house. They arrived on time and with what they needed for the job. They were pleasant, respectful, quick, and thorough. Would refer without hesitation. Pricing was very fair!

P
3 years ago

Very up front about what needs done and how much i...

Very up front about what needs done and how much it will cost. An appointment opened up and they came a week earlier than scheduled. I appreciate their honesty and the work they did for us. Will definitely use their services in future fixes.

S
3 years ago

Bobby White with Precision Electrical Company is h...

Bobby White with Precision Electrical Company is hands down the absolute best electrician we ve had the pleasure of doing business with. Reliable, dependable, extremely knowledgeable, honest, and hard working are the first things that come to mind in describing Bobby s job performance. He took on a huge electrical job when working on a foreclosure home we had purchased to bring it back to standards and 100% safe. Very pleased with his work and highly recommend him and Precision Electrical Company to anyone looking for a professional electrician. Thanks for being the best!

H
3 years ago

If you have money to burn, then Precision Electric...

If you have money to burn, then Precision Electrical would be a good choice for you. However, if spending 5 x more than you should have to isn't appealing to you, then call someone else - anyone else. I was charged just shy of $2,000 and not one wire was ran. All they did was switch some of the breakers out. My ex-husband (whom is an electrician - but lives in Houston) saw the bill and the pictures of what they did and he is also livid at the amount that was charged. He said the cost (if you go to Lowe's or Home Depot) of the items would be no more than $300 (for the best brand), so that means they charged me $425 per hour for the 2 guys that were at my house for 2 hours. Wow, wish I made that much an hour. From other stories I've read since this, I'm not the first and certainly won't be the last. Don't let the next victim be you!

D
3 years ago

They installed a new 4 prone pigtail to our dryer....

They installed a new 4 prone pigtail to our dryer. We had bought it. Still charged almost a hundred dollars for it and 49 dollars for service visit. A bit expensive but they were reliable and quick with the service. Will call again if needed!

c
3 years ago

Richard Edwards is a very knowledgeable, courteous...

Richard Edwards is a very knowledgeable, courteous and professional technician. It was a pleasure to meet him. If I was to need service again, I would be pleased if he was dispatched to do the work. I worked with a major corporation that used Precision Electrical to perform their electrical needs on a regular basis. Now that I am retired Precision Electrical has followed me to my residence to continue a much needed service that we all find ourselves in need of from time to time and one that can be very stressful too. Knowing that and having a job done right can take a lot of the stress out of the situation. Thanks again for your help.

M
3 years ago

Richard and Kevin did a great job with several pro...

Richard and Kevin did a great job with several projects that I needed done. They came promptly and worked efficiently. I am very happy with the quality of work they did and would definitely use them again for future electrical projects!

M
3 years ago

Overpriced, and did a horrible job. Was charged al...

Overpriced, and did a horrible job. Was charged almost $300 for them to quote me a job. Then they did way less then what I was quoted and it still cost more than they quoted. The technician spoke to me like I was too stupid to understand when I had to call him to come back and do the job right. I will never use them again.

K
3 years ago

Precision Electrical has a great process in commun...

Precision Electrical has a great process in communication and the employees show on time.
Both Jesse and his assistant were very professional and did a terrific job with both their job and coordination with BVU.

Moved to this area 2 years ago and have found it difficult to find valued providers. Will use and will recommend Precision Electrical . Thank you for a job will done.

M
3 years ago

From the very first phone call to book an appointm...

From the very first phone call to book an appointment, to when they went out the door to leave, this company is top notch. The technicians arrived promptly, they were very friendly, curtious, and knowledgable. Yes they wore the booties over their shoes ! They were respectful of my home, making sure they didn't damage or break anything. Very thorough electricians ! They nailed down a problem that other electricians couldn't figure out. VERY pleased, I would highly recommend them , they know what they are doing.

O
3 years ago

Chris and his partner came out promptly on a Sunda...

Chris and his partner came out promptly on a Sunday and quickly diagnosed and then fixed the problem. I was expecting a huge bill for a Sunday response but the bill was actually quite reasonable.

We ll definitely use them again for any emergencies and also for some other work we re looking to do around the house.

D
3 years ago

The electrician (Richard) was extremely profession...

The electrician (Richard) was extremely professional and respectful. He and his helper wore masks the entire time, cleaned up as they worked and did everything perfectly. I could not be happier with the service.

C
3 years ago

Jessie Tackit came to my house to service a home w...

Jessie Tackit came to my house to service a home warranty issue. He answered my questions while completing his work. I asked him if I was bugging him by following him around and asking lots of questions, but he was fine with it and was quite genial and good natured.

J
3 years ago

Of the two experiences I've had with this company ...

Of the two experiences I've had with this company and Bobby, they have been great! Prompt, professional, courteous. The availability to fix issues quickly and correctly comes at a premium that I don't mind paying. I appreciate their no nonsense high tech system. Both techs were very respectful and wore masks in my home. I have dealt with many contractors and techs over the years and these guys are some of the best. Previously they were the second opinion on my breaker panel which was determined to be old and a hazard. They worked with me and the home insurance company to make sure I'd be covered. They ended up saving me about $1,800 and my house. I called them again a few weeks later to fix a hot scary melted outlet. They were great and I wouldn't hesitate to call again if I want something done right. I definitely feel better about my electric system with these guys on the job.

A
3 years ago

They were very responsive and actually came out so...

They were very responsive and actually came out sooner than planned because of a cancelled appointment! They were very friendly and quick to resolve the issues. They followed all COVID protocols and left house clean.

About Precision electrical

Precision Electrical is a leading electrical company that has been serving Northeast TN and Southwest VA for many years. The company has earned a reputation for providing top-notch residential and commercial electrical services to its clients. Precision Electrical is committed to delivering high-quality workmanship, exceptional customer service, and 100% satisfaction.

The company's team of highly skilled electricians is dedicated to providing reliable, efficient, and cost-effective solutions for all types of electrical needs. Whether it's a simple repair or a complex installation project, Precision Electrical has the expertise and experience to get the job done right the first time.

One of the things that set Precision Electrical apart from other electrical companies in Kingsport & Johnson City is their commitment to safety. The company adheres strictly to all safety regulations and guidelines while working on any project. This ensures that their clients' properties are safe from any potential hazards during the installation or repair process.

Precision Electrical offers a wide range of services including lighting installations, panel upgrades, wiring repairs, generator installations, surge protection systems installations among others. They also provide emergency services 24/7 so you can rest assured knowing that they will be there when you need them most.

The company prides itself on its excellent customer service which starts with prompt response times when customers call in with inquiries or requests for service. Their friendly staff will guide you through every step of your project ensuring that you are satisfied with every aspect of their work.

At Precision Electrical they understand how important it is for businesses to have reliable electricity supply at all times which is why they offer commercial electrical services as well as residential ones. They have worked with various businesses across Northeast TN & Southwest VA including restaurants, retail stores among others ensuring smooth operations by providing quality electrical solutions tailored specifically for each business's unique needs.

In conclusion, if you're looking for an experienced electrician who provides top-notch services at affordable prices then look no further than Precision Electrical - VOTED #1 in Kingsport & Johnson City! With their commitment to safety standards coupled with excellent customer service delivery; this team guarantees 100% satisfaction on every job they undertake!