I own multiple UPS Stores and POPP has done an amazing job of upgrading our phone system. A very smooth process in transferring the phone system from other vendors to theirs. I would highly recommend them
I have used Popp Communications at previous jobs and when it came time to install a phone system at my current employer I knew I had to give Popp a bite at the apple. They were very competitive and working with Erin Ellis was great. The entire team made the install very smooth and handled the bumps along the way like true professionals. I highly recommend anyone to give them a chance to earn you business.
In a recent move of our Plumbing business we ran into many obsticles both using and getting support from the larger phone carriers to meet our office needs. Popp Communications was very prompt in answering questions with service options, quoting for service and installation all within two weeks from start to finish. Their sales and installtion teams were wonderful to work with and fast to make any changes we desired. I am very happy with our choice to use Popp Communication and will reccomend them to anyone looking for phone service in the Twin Cities area.
My law firm has worked with POPP for many years.It has given us excellent products and services at a fair and competitive price. They have always been fast, cooperative and helpful when we needed them. I highly recommend POPP.
Our initial contact this time around with Mark Gray was great. He did a wonderful job of explaining how POPP had chosen to support clients with the old Toshiba phones and did a great job of explaining the new technology options. The POPP technician Brad was professional, very efficient and helpful. The initial phone training we did with Erin went well. When she was here to train us I felt that we did not have enough time to process what we were learning in order to formulate questions. I would encourage her to pause a little longer between steps so that we can process and then ask questions if there are any. It turns out I had many questions left unanswered. She is professional and easy to talk with.
We needed to upgrade service for our business computer and phone system. This required coordination between Popp and another hardware supplier. Popp couldn't have been more helpful in orchestrating we "dinosaurs" through the technology of this process. The field service tech was Seth and Bonnie handled the coordination. We have been Popp customers for decades and any other vendor sales rep calling to solicit a service change away from Popp is simply wasting their breath.
I have to admit, I was nervous about getting a new phone system at the office as I have multiple tenants with along with our own employees. However, all my fears were put to rest, the POPP team was wonderful, especially our tech Brad and our trainer Erin. They went above and beyond on the days they were here working and didn't leave until EVERYONE was happy and satisfied with the new phones and how they worked. Brad did a MAJOR clean up of our old phone system and area; even taking all the trash/recycling with him. Thanks again POPP for all your great work.
We had to make decisions about how to reduce our phone and internet costs and POPP personnel were quite helpful. Then when we needed to move our tech to a new office, the POPP tech support folks had several useful ideas and Seth did an excellent job on-site.
I would highly recommend POPP for all your communication needs. I ve been working with POPP for over 30 years. In that time, the customer service has ALWAYS been top-notch. Recently our company transitioned to a VoIP system with the help of Ryan Cummings and his staff. Coincidentally, our old phone system crashed after 30 years, and POPP transitioned us within a day. It was seamless! Thanks to you and your great staff there was no loss of business during this time.
popp.com
