Pontoon Bar

Pontoon Bar Review

Reviews 10
3.1
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E
3 years ago

Aussie burger tasted very good. Under $10 meals fo...

Aussie burger tasted very good. Under $10 meals for BLT and cheese burger. Fish and chips was good too. A little heavy handed on the salt with the chips on my plate. Birds at your feet. A cockroach was spotted in the restroom.

S
3 years ago

This place is usually my go to when I visit the ci...

This place is usually my go to when I visit the city but after yesterday I will be changing this.

Staff seriously need better training, the customer service was disgusting.
Went and sat in table service area, well after waiting about 5-10mins there was no sign that menus or drinks would be offered to us so we had to go to the bar for menus to then finally getting a staff member to come over and cleared our table. Loved being sprayed in the face with chemicals while this was poorly done. (Don't say table service then not provide it fully)
After finally ordering we waited what felt like forever for our food for it to not even come out at the same time.
Food was okay but the drinks were insanely watered down or flat I'm not sure which but what should have been a nice refreshing drink was just unbearable.
Please do better going forward.

B
3 years ago

Usually, we have a great time and feed at the Pont...

Usually, we have a great time and feed at the Pontoon Bar, but Easter Sunday was a not one of those times!
The chef/manager was barking orders at staff and ringing that bell like a Karen! I really felt sorry for them all they were lovely.
Firstly 7 of the 8 meals came at the same time and when we asked if the 8th is coming his remark was do you want raw chicken? Then it finally showed up with an ice-cold bun, so we all drew straws who was going to confront him on the icey bun. Other staff were accommodating and offering to change the bun only for chef/manager to snatch the plate and throw the bun back on the grill. Now you d think during covid times precautions would be made, but no the bun actually had a bite taken out warmed up and given back on the plate. No covid cleaning of the grill was made he just carried on.
Seriously if working on Easter was an inconvenience for you call in sick!

T
4 years ago

The view from this bar is the harbor and the sunse...

The view from this bar is the harbor and the sunset! It's really beautiful. I ordered fish and chips and the taste is pretty good. The ambiance was all I needed, it's perfect for a casual date. The staff is responsive and the toilet is really clean!

J
4 years ago

Security guard at this place is very dodgy. He ask...

Security guard at this place is very dodgy. He asked me and my mate for $50 to give to him because it was his side hustle he also said you arab boys cause trouble when it was me and my friend who aren t even arab. But 5 girls walked right in front of us got let in and didn t even pay entry

Pontoon Bar

Pontoon Bar

3.1