Ponticlaro Reviews

Amazing service. Discrete and friendly. I won't go anywhere else.

If you re looking for laser hair removal in Austin, stop your search right now and book with Sascha. She is amazing, answers any questions, and makes the process pretty much as seamless as it can be. Her laser is amazing as well. I have had great results.

These folks have the best hair removal laser around. And I've tried many. They are extremely knowledgeable and very friendly. If you want your hair gone this is the place to go.

Unwanted hair begone! The staff is awesome. If it weren't for the initial phone call where I was greeted with their kindness, I probably would have let my crippling anxiety get the better of me. I like the privacy that the rooms afford. LGBT+ friendly.

Sascha is incredibly welcoming and professional. I like the quiet/humble atmosphere, as I find it comforting. Well worth my commute.

A wonderful place! Clean, efficient, and personal. Sascha runs the business very well and I am always happy to see her.

Such great customer service and quality results. The staff is super friendly and very competent. Love them!

Sasha is incredible and I would never go anywhere else! She s tough on hair, gentle for you, and is highly skilled. I ve had both electrolysis and laser here, and am nervous before every session but she and her studio are both so relaxing and easy going that that just melts away.

Sascha is fantastic in every way! The studio is relaxing and clean. Zero complaints. Worth my commute!

Sascha is phenomenal! Always joyful and informative! Each appointment is getting shorter which means the treatment is working! I cannot wait to be hair free!

Had a very wonderful experience here. Sascha is very friendly and informative about the procedures she uses and clearly explains things well. I'd you're looking to get hair removal, this is the place to go!

I have been using This company for years. I highly recommend them for a great service and professionalism.

Sascha is super friendly and explains everything really well. She's very trans friendly too, I didn't feel uncomfortable at all around her for pre-op hair removal - she was very helpful in explaining how much more we had to do every session and clearly has a passion for getting rid of hair (almost obsessively ). Can absolutely recommend!

Great place, nice and quiet, secluded great staff very discreet

Cheryl is always caring and friendly. The new owner Sascha is delightful and very good.

Very discreet and great service! Scheduled a second visit.

Sascha is amazing at what she does! I have had laser at 3 different locations and about 10 different technicians and none of them were as knowledgeable and as friendly as her.
Sascha was able to explain why some hair were coming back and used the professional terms for it (no one else had said why prior to this). She selected the appropriate equipment and settings to address my concerns. She uses special goggles to zoom in into the area that she is treating and patiently treated each hair and asked me to double check to ensure that she had addressed all my concerns. During the treatment she frequently checked on how I felt and offered to stop if necessary. Once she finished, she explained what would happen in the upcoming hours, days and weeks. She is very friendly and definitely will make you smile and enjoy your time with her.
Also, place is super clean, she wears gloves throughout the treatment and all the equipment is clean as well. Nice decor!
I will be coming back to this place and definitely won't experiment with others.

Great results and great bedside manner. You'll get what you pay for. After my first session I had NO terminal hair regrowth, only vellus, and we'll do a few more sessions to get rid of that too. Your body may vary. But she's great, highly recommended, especially for trans folks!

I am beyond thrilled that I found LES and Sascha in particular. Walking into the studio you immediately feel like you are at home as it's clean, stylishly decorated and incredibly welcoming. Sascha is an expert at hair removal and can create a customized plan that gets you to where you want to be as quickly and painlessly as possible. I started the electrolysis process awhile back but quit due to frustration and pain. Since going to LES, my skin's reaction to the treatment has dramatically improved and I have seen major decreases in hair growth. Beyond the results, I often times forget about the discomfort of electrolysis because Sascha is such a genuinely kind, interesting and knowledgable person! Couldn't recommend LES enough :)

I am a whimp when it comes to pain and I can tell you Sascha could not have been more helpful through every step. She's wonderful a giving you a very tailored and personal experience. She's professional and knowledgeable, a true pro!