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S
3 years ago

Thanks to the expert staff who helped me get a gre...

Thanks to the expert staff who helped me get a great lens for my teen who is just getting started in the photography world. Lots of great advice and recommendations of tried and true models, as well as help me save some money with a discontinued model that was perfect for her. Great to know that there are experts out there who are willing to share their knowledge! You can t get that online people- and that s why I support our local small businesses!

d
3 years ago

Great staff, very helpful! They will give you indi...

Great staff, very helpful! They will give you individual attention and spend time helping you figure out what is right for you! You don't have to be a pro!Never felt like they were pushing me into buying anything, even when I came and left multiple times before finally making a purchase. I could have bought online, but I've made several big purchases there now and they have won my trust and loyalty! Highly recommend!

L
3 years ago

I go to Hunt's in Cambridge for everything I don't...

I go to Hunt's in Cambridge for everything I don't buy online. They always take the time to help me, and give me good advice. They've recommended less expensive gear to me several times, and it's almost always been a good investment. They also help me learn how to use the things I buy there. I always leave feeling more confident then when I came in!

L
3 years ago

Good service. I photograph on film, and they have ...

Good service. I photograph on film, and they have a good variety of stock (a bit expensive but hey-no need to wait for shipping!), their C-41 development and scan is very good, fairly priced, but the B&W development is sloppy and way too expensive.

C
3 years ago

They have what I need in stock most of the time, b...

They have what I need in stock most of the time, but runs at a very high price for a college kids budget. Tuition is so expensive, an throw this on top of a photo student's payments, and I'll have no money left. They are very nice there however, personable and friendly. I just wish it was more cost effective for myself.

P
3 years ago

While in Cambridge, MA for a business trip over th...

While in Cambridge, MA for a business trip over the past 4 days, I visited almost every camera store in the Boston/Cambridge area looking for something to purchase. This branch of Hunts stood out for the exceptionally helpful advice and general chat about lenses for micro four thirds cameras which I had with the manager. He really knew about what is on the market for this format, and gave me a lot of helpful advice about what lenses to go for which what are best value for money. Just a shame they had sold both the lenses I was looking for a couple of days previously. Will definitely visit again the next time I am in town.

A
3 years ago

Got my film developed here. Great job, friendly em...

Got my film developed here. Great job, friendly employees & reasonable price for prints. I got 26 shots out of my 24 roll but they only printed the 24 & didn't ask if I wanted all of them. Major downside is they only scan to CDs (or USB drives if you bring one in), which are pretty obsolete as far as today's PCs. Uploads to G Drive or Dropbox would be a great alternative.

F
3 years ago

One of my favorite places :) great people, great u...

One of my favorite places :) great people, great understanding of cameras and lenses, and they will work with you on any issues you have, unlike any online retailer. It will benefit you to build a good relationship with your local shop if you love taking photos or videos so you always have a place to go and kind people to assist you. Be kind and they return it tenfold

4
4 years ago

Unbelievable customer service. Rob was extremely k...

Unbelievable customer service. Rob was extremely knowledgeable and patient with all my questions. I received a tripod as a gift and they were able to provide me with a store credit even though I did not have a receipt. This allowed me to purchase a camera for my son s graduation. I will definitely recommend this store to others and will be back for our next purchase.

D
4 years ago

The manager Jamie gave me a very good deal on a Ni...

The manager Jamie gave me a very good deal on a Nikon. I would recommend selling any old gear independently, but if that's not your thing, they're willing to take a look at what you have to offer.

A
4 years ago

Mars was so kind. I came in at 5.59pm (one minute ...

Mars was so kind. I came in at 5.59pm (one minute before closing) needing passport photos urgently after all their equipment was shut down already. Mars went out of his way to help me. Thank you!

J
4 years ago

I buy most of my stuff at Hunt's (usually Melrose ...

I buy most of my stuff at Hunt's (usually Melrose or Hanover) but whenever I'm in Harvard square I make sure to stop here. Great customer service, sometimes out of things I'm looking for. It's much smaller than the other Hunt's so they aren't able to carry as much.

R
4 years ago

My favorite place in the city to print Photos. The...

My favorite place in the city to print Photos. They have the friendliest and most efficient staff. Jamie is incredible and super at making life easy and making sure all my printing needs are taken care of. Hunts uses their Dropbox account link in which I can add the photos and they are ready for pick as soon as possible. Best quality can t recommend this place enough!

s
4 years ago

The pricing here is egregious. The staff was frien...

The pricing here is egregious. The staff was friendly but there is little selection and in a place overrun by students its just too expensive. I find myself going online to save money more and more with Boston's in store prices rising like they have.

S
4 years ago

If you don't mind paying msrp. Other than the know...

If you don't mind paying msrp. Other than the knowledgable information from the employees, there is no real incentive to shop here. Most reputable online retailers offer the same support with warranty issues but offer decent discounts as well as military discounts which Hunts does not offer.

A
4 years ago

Went to the store in Cambridge and they are absolu...

Went to the store in Cambridge and they are absolutely amazing. Hands down one of the best customer service experiences I have ever had. I am terrible with names but the Manager was able to secure a sold out camera for me and even helped me sell the lens. Cannot say enough good things and this will be my go to store for cameras and accessories.

P
4 years ago

Small shop that has a touch of everything the big ...

Small shop that has a touch of everything the big store in Melrose has. Was able to walking there with none of the worker ask if I needed any help (positive). From what I could hear from the workers helping other customers they are very knowledgeable.

E
4 years ago

What a great shop! Staff was extremely knowledgeab...

What a great shop! Staff was extremely knowledgeable right down the the detailed specs of individual lenses. Inventory was remarkable, especially for a smaller store. Open late. Very happy to have it in the neighborhood.

J
4 years ago

My expectations were pretty low given that they ha...

My expectations were pretty low given that they have a few different locations (not quite a chain store), but the staff here were really excellent. It was pretty busy with only two people on but they really tried to do their best and attend to everyone. The quality of the prints I ordered is outstanding - couldn't be happier and they printed while I waited. Had a look around and they have very reasonable pricing. Smaller store so you can't expect them to have everything in stock. Will definitely be using them again for future prints.

J
4 years ago

Friendly, professional, helpful staff with a good ...

Friendly, professional, helpful staff with a good selection of products and repair services. Parking is always challenging in Harvard Square, but this location is just down the street from the MBTA "red line" Harvard Square subway station.

M
4 years ago

I have always found Hunt's to be honest, and would...

I have always found Hunt's to be honest, and would believe that the guy claiming they cheated him is misguided. If you ever think a clerk or salesman hasn't done well by you in a place as reputable as Hunt's, go to the manager.

J
4 years ago

Small place with a good selection of cameras, lens...

Small place with a good selection of cameras, lenses, parts, supplies, and accessories. Very knowledgeable staff. Prices are generally pretty good, with the expected markup on accessories. If something seems way too high in price, check online, but they generally stick to the MSRP.

s
4 years ago

Hunt's staff acted very friendly- but I think this...

Hunt's staff acted very friendly- but I think this was to mask the fact that they are out of their depth with selling medium ticket items,
I, wanting to buy local went to Hunt's which turned into a massive ordeal-
not having things in stock-
misleading me over the phone,
selling equipment which was misplace in the wrong box
misleading to stock availability - causing multiple return trips
after multiple request and assurances of items being in store - showing up and they aren't in store
final straw was trying to order a wacom tablet which the website clearly lists as available...even still- calling and having tell me there are none in stock...
guess what Hunt's you lost another customer!!
fix your website and train your staff better