The company's website is not very user-friendly an...
The company's website is not very user-friendly and lacks important information. Navigating through the site is confusing, making it difficult to find the necessary documents and procedures. The layout could be improved to provide a better user experience.
Furthermore, the response time to inquiries is quite slow. I had to wait for several days to receive a response to my query, which was frustrating. The lack of communication made it challenging to proceed with my planning application.
On the positive side, the staff members I interacted with were knowledgeable and helpful in providing the required information. However, it would be beneficial if they were quicker in responding to inquiries.
Overall, my experience with the company was average. The website's layout and response times need improvement, but the staff members' assistance was appreciated.
