Planet Hollywood Resort Casino Las Vegas

Planet Hollywood Resort Casino Las Vegas Review

Reviews 6946
4.3
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j
4 years ago

The resort itself is pretty nice. However, if you ...

The resort itself is pretty nice. However, if you stay here, request the North tower. Our friends room was WAY nicer than ours at the same price. Not to mention, I had one small window that was covered by a Christina Aguilera ad on the building. This greatly obstructs the view from the one little window.

On top of that, our room had some plumbing issues. The toilet clogged very easily, even with multi flushes and the shower would be ankle deep by the time you were done. Pretty nice establishment but just an ok experience. If I ever get to go back to Vegas, I probably would not return to PH

d
4 years ago

Went to See Florida georgia line last night, and a...

Went to See Florida georgia line last night, and a host inside helped me get to my seat.name was Jeff, i am newly disabled and his personality and energy towards guest was the best i have had at a ceasar hotel . He works in zappo theatre he needs commended.

R
4 years ago

I won money to cover my parking at the Paris. What...

I won money to cover my parking at the Paris. What a blessing. It's called the green machine. Years ago I won 1000 dollars on it and I've spent the last 8 years slowly paying back the hard money loan. I played again and won about 20 so obviously I was stoked on the planet Hollywood.

M
4 years ago

Liked PH better than I expected. Great location on...

Liked PH better than I expected. Great location on the Strip. Comfortable bed. Not sure who thought having the air conditioner vent right next to the thermostat was a good way to keep the entire room cool, especially in Vegas in August. Room was made up extremely late one of the four nights. Fast check-in and TV checkout.

A
4 years ago

Perfect location and room, clean, large.bathroom, ...

Perfect location and room, clean, large.bathroom, everything perfect, except restaurants are only ok. So hotel is a five star (even though outside could use a little work), only 4 because lack of good dining.

k
4 years ago

When we went to our room I noticed that 2 out of 3...

When we went to our room I noticed that 2 out of 3 handtowels in the bathroom were used and the toilet had not been cleaned. We asked for new towels so no problem. When my husband was about to shower he noticed the shower was not draining. Two hours later it had not drained. Someone came and fixed it while we were out.
The worst part of our experience at Planet Hollywood was whatever allergen was making my husband sick. When we would go other places he was fine. When we would return he would start coughing and have sinus problems, especially in the room.
We won't be staying there again.

j
4 years ago

I booked a room with view and they gave me a room ...

I booked a room with view and they gave me a room with no view when asked they said they ate full and offered change room the next day and didn't even refund the difference. The room was not clean and was full of hair all over..

R
4 years ago

The best thing about Planet Hollywood resort is th...

The best thing about Planet Hollywood resort is the restaurants. There are a lot of amazing ones and some pretty good generic chains as well. As far as the casino floor it was pretty standard for most casinos in the area.

T
4 years ago

I didn't stay at the hotel but I walked through it...

I didn't stay at the hotel but I walked through it sight seeing and I was very pleased by how much this place had to offer, many different restaurants, shops and specialty stores to choose from. Decorated very nice and modern with a music rock theme everywhere.

S
4 years ago

I didn't actually stay at the hotel, but I did hav...

I didn't actually stay at the hotel, but I did have dinner at one of the restaurants had a wonderful time. I live in Las Vegas, so why see quite a few of the casinos. Many of them seem sort of run-down or a little faded. But Planet Hollywood seems to really maintain their environment really quite nicely. I'll definitely be going back.

J
4 years ago

On A Saturday night it was pretty hard to casually...

On A Saturday night it was pretty hard to casually gamble here.. the minimum bets were all too high, whatever happened to $5, $10, or even $15 blackjack? Ended up going to flamingo for more casual/fun/lowerStakes gambling

K
4 years ago

Worst hotel I have ever stayed at in Las Vegas. F...

Worst hotel I have ever stayed at in Las Vegas. Furniture old & all nicked up. Bathroom dirty. Carpet dirty. Bedding frayed. You have to pay a resort fee even if you don't use amenities it covers. They do not tell you what amenities you can use due to this fee. Concierge very rude. Acted like we were bothering him when we asked a question. When I questioned the fee & stated I did not use any of the amenities it covered & they were never explained to me, the desk person said it was a mandatory fee & they usually don't explain them. My brother-in-law was missing a door in his room. My niece got married there. They were told they would be taken to the sign for a picture. They waited 45 minutes for the limo that was to take them for their picture and it never showed up to get them. They had 5 unopened bottles of champagne which the hotel took back with no refund!!! Just a rip off all the way around.

T
4 years ago

Really the only place left with free parking and l...

Really the only place left with free parking and lots of it so this is where I start most of my strip visits with family and friends to avoid that hourly charges and it's pretty nice inside connecting the mall and the casino together with the parking lot so kinds of don't ever have to go directly out in the sun

V
4 years ago

First times here and I was pleasantly surprised by...

First times here and I was pleasantly surprised by the playlist they had on. More of and urban/hip hop type of vibe. Perhaps not as popular with the older crowd but definitely a place to check out. Slots did pay out more then in other casinos but not big pay outs.

E
4 years ago

Nice Hotel and Casino. Music and atmosphere are v...

Nice Hotel and Casino. Music and atmosphere are very loud and too young for my taste. Didn't really like the young girls dancing in skimpy outfits on the center tables. I felt it was degrading and in poor taste. Employees in rewards service were very rude if you didn't have a high ranking rewards card.

A
4 years ago

We went and saw "Zombie Burlesque" at the V Theate...

We went and saw "Zombie Burlesque" at the V Theater, followed by some gambling at the casino. Show was entertaining but very strange. Gaming is fun, particularly in the pleasure pit with corsets and dancers. Good music playing all night. Fun place to visit.

A
4 years ago

loved the location, the price, the amenities and s...

loved the location, the price, the amenities and shopping below!!! the hotel was fine. i've definately slept on better beds. the bathroom was not spotless. but i loved shopping!!! i'd definately stay here again.

J
4 years ago

Walked the strip to try and see everything. We sto...

Walked the strip to try and see everything. We stopped here for some drinks. The casino offered great restuarants, its location on the strip is an idle area, and the casino aesthetics are great.

M
4 years ago

I am currently staying at Planet Hollywood and so ...

I am currently staying at Planet Hollywood and so far I am shocked at the customer service. How in the world do some of these people have jobs? Just a couple examples out of many little things.... I've never met an employee of anywhere as nasty as the guy working the roulette table last night. This hotel has slightly different rules for game play than other places, no big deal, but the guy actually snapped at my husband, "maybe when you buy your own casino you can play that way". No one even argued with him. And this was right after he snapped at the guy sitting next to us who accidently played one chip short of the minimum bet. And don't get me started on the cabana. Cabana table and refrigerator were gross when we checked in. Asked the attendants if they could come wipe them down, when they were available. Never happened. Keep in mind, the cabana came with an automatic $45 gratuity charge. Cool. Definitely wasn't towards our food/ drinks server, that was a separate gratuity. So all I got for a $45 gratuity was a rude greeter and a dirty cabana. I am so disappointed that I still have 4 more nights of being here.

M
4 years ago

The rooms are good and clean and the hotel is very...

The rooms are good and clean and the hotel is very central to everything. But what pissed me off was my room was not ready by 4:00 per their check in time.

I asked at 3:00 if I could check in early and the front desk told me 20 minutes. So in 20 minutes I checked. But was it ready? No. This happed to me 4 times.

If the room is not going to be ready till 4:00 I m cool with that. But don t tell me something and not deliver on it. And then at 4:00 which is their check in time, my room was still not ready! Really? And they did not offer my anything. Just another come back in 20 minutes.

C
4 years ago

This is the most ghetto hotel with no attractive s...

This is the most ghetto hotel with no attractive shopping the only thing I came here for is the All I Have concert we paid for VIP tickets and got mediocre service champagne never came and when it did it was bitter the waitress pre judged assuming that since we are black and don t look as if we will buy anything came over and took our menu and was helping other VIP people for drink orders... and never came back to our sitting area to see if we needed anything but JLo was great

K
4 years ago

Overall decent stay, only stayed one night really ...

Overall decent stay, only stayed one night really since we also had a room at the luxor. Casino dealers could have been nicer ended up gambling elsewhere. Restaurant was good and sports book was ok recommend another sports book window for busy weekends

h
4 years ago

STAY SOMEWHERE ELSE. The entire place smelled like...

STAY SOMEWHERE ELSE. The entire place smelled like an 80's bingo hall. hallways, non-smoking rooms, elevevators, everything reeked of smoke. The casino is extremely outdated. Parking is not easy to navigate. The check in was easy

C
4 years ago

My wife and I spent Christmas in Las Vegas. We boo...

My wife and I spent Christmas in Las Vegas. We booked reservations for the restaurant Planet Hollywood. Planet Hollywood restaurant is in Ceasars Palace by the Forum shops. We went to Planet Hollywood casino, which has Cafe Hollywood which is different. Told the restaurant manager about the mixip. The restaurant manager Gretchen was awesome. She seated us and even spoke to us. Our waitress was Nicole, she was great. The food was delicious, service was excellent, and prices were reasonable. I would recommend eating there. Gretchen was awesome and we appreciate her so much

C
4 years ago

V teacher. You paid for the drinks in advanced. T...

V teacher. You paid for the drinks in advanced. The waitress get your tickets. Never bring the drinks. You wait to the show ends. You going to talked to the manager her name is heather. And she said she cannot do nothing about it. The waitress is very good taking your orders and it looks we are the one who are lying. She can do nothing about it and if you want you can get the drinks to the bar. She said too there is too many people for one waitress like that s our problem. It s her problem she is the manager and she said she is not the manager of the waitress there is not body with who we can talk till Monday. So the end we are the liars. We are who are wrong. And we are the one who has to paid because they don t have enough employees. This was the comedy show

K
4 years ago

I ve never been to Vegas so I m not sure what the ...

I ve never been to Vegas so I m not sure what the norm is, but this seems to be an older hotel that has simply been doing surface repairs- the shower filled with water within seconds and when maintenance came to check a clogged toilet it seemed to be a normal occurrence. They don t seem to care that customers smoke weed in the rooms, so expect your room to smell of weed and all they will do about it is spray an air freshener in the room. We found garbage and clothes from other occupants in the room, so they aren t cleaning the rooms thoroughly either. I give two stars because the location is alright, and if you re a diamond member it s worth it but if you aren t a diamond member there s all kinds of service fees they ll slap on. If I ever stay in Vegas again, I d stay elsewhere.

B
4 years ago

Very DISAPPOINTED. I booked the Ultra hip Non-smok...

Very DISAPPOINTED. I booked the Ultra hip Non-smoking room, the room stinks and smell like Marijuana unacceptable. I complained and they send housekeeping twice to spray the room but ain't helping to go away the Smoke and Marijuana. Poor management. I get that its Las Vegas but, C'mon make my money worth. Can't even sleep.... I Never stay again and will never recommend to my friends!

D
4 years ago

just passing through after lunch and also to get i...

just passing through after lunch and also to get in from the heat and use the air conditioning. Nice enough casino. I've never stayed here but I have seen a few shows and there's lots of shops at miracle mile!

Planet Hollywood Resort Casino Las Vegas

Planet Hollywood Resort Casino Las Vegas

4.3