Mike Tong

Review of Planet Hollywood Resort Casino...

The rooms are good and clean and the hotel is very...

The rooms are good and clean and the hotel is very central to everything. But what pissed me off was my room was not ready by 4:00 per their check in time.

I asked at 3:00 if I could check in early and the front desk told me 20 minutes. So in 20 minutes I checked. But was it ready? No. This happed to me 4 times.

If the room is not going to be ready till 4:00 I m cool with that. But don t tell me something and not deliver on it. And then at 4:00 which is their check in time, my room was still not ready! Really? And they did not offer my anything. Just another come back in 20 minutes.