Pine Belt Nissan of Toms River Review

We went back to see our sales rep Matt Troncone. We had purchased a 2016 Rogue from him. We were hoping that the Rogue had changed it s back seat from stadium seating to regular seating. Unfortunately they had not. Matt suggested we try a Murano. My husband really liked it, so we purchased a leftover 2019 with 29 miles. Matt was great with helping us with all the bells and whistles and actually came by our house to help with a couple that we were having trouble using. He is a very dedicated salesman and a pleasure to work with.

It was quick. The staff were amazing--it was everything you could hope for in an efficient oil change -- thank you

I went to Nissan and was glad I did,they were very nice and I had Angelo Montalvo who helped me find a car which can be very stressful,he was great!!!! I was not dealing with overly aggressive salespeople there which was a relief. I'm happy with my purchase!!!
I would recommend this dealership if you are looking to get a car with new or used!!!

Horrible! Told one price online and given one double that when I get there. Lost a loyal customer!

Kevin N .Depiano is a very good sales consultant ,halp full customer & very relible person.

Terrible dealership. Terrible customer service.
Won t take a lease return because the car was not leased from them. This is my 5th lease, never had this problem before.

Everyone was so friendly and so helpful from the moment I walked in until the moment I picked up my finished car and left the premises. From the young man who checked me in to the older gentleman who showed me where my car was. I wish I got everyone s name but I didn t. If I can, I would like to recognize Christina N and Eileen C for their outstanding service. Thank you to everyone!!!

I happened to be driving by and thought I'd stop in for an oil change. They were open and welcomed me with smiles. They took my car and said about an hour. It was 40 minutes, and in this strange difficult time we live in, they were happy to have my business. This a a true reflection of how management treats their associates. They are happy to be at work!

Great service. Free car wash with oil change. Good coffee while you wait

This is the only place I will ever buy my cars. I m on my 4th Nissan and I m loving it. All of the sales men and women are awesome!! The sales manager and finance Manager are the best they are like family now!! They will work with you to ensure you are getting the best deal. The service department is also awesome. They get you in and out as soon as possible. My actual rating is 10 stars!!

My experience in the kindness with the clients was very excellent, they treated me very kindly.

I have purchased 2 vehicles at Pine Belt Nissan of Tom's River and both transactions were very pleasant. The staff is extremely helpful and knowledgable and helped me find the perfect vehicle to suit my needs, and at a great price. When I get services done on my car they are always fast and efficient, and the staff here truly cares about their customers! Highly recommended! Thanks for everything Pine Belt!

Our salesman, Emilio, was EXCELLENT. We were impressed with his knowledge of the vehicle, Nissan Rogue. He was informative but not pushy. For a young man, he was very customer friendly and polished. We liked Emilio.

Gary could not have been more helpful. He made sure I was satisfied and explained all aspects of the service.

Quick kept me updated and even gave me a rental for the day.

I had a great experience dealing with Sean Bealler at pinebelt Nissan. He helped me get the best value for my Sentra trade in and was a great help and I highly recommend working with him on your next car.

I had a great experience with Sean Bealler. I leased a 2018 Rogue. Kept me right in my budget.

My service writer Amie Byrne's has been the best. I came in for a new battery. Mine was rather aged. Everyone of my friends said go to Pep Boys. I said no, Pine Belt Nissan takes care of my Rogue.

Everyone was very friendly and helpful. The wait wasn t bad

Salesman was great everyone there got me in and out as quickly as possible. I was really pleased

Service department is the best they are so on point and friendly won't go anywhere else.

Our sales person Logan was extremely helpful. Greatly informative and put up with us.
Still do not like finance people....

Great experience at Pine Belt Nissan. Thank you so much Chris Condello for making my experience quick and painless (oh and thanks for the pizza )!

First time newer car buyer...always have or had old beat up cars and trucks that I would dump more money into then they were worth. I was in the market, first place I visited was pinebelt nissan. Spent about 5 minutes looking around the lot and one salesman greated me, asked if he could help, told me he'd be inside it I needed any further assistance. Zero push whatsoever, nice surprise compared to all the other dealers in the area. So I shopped around a few places after pinebelt before I eventually ended back in their lot. Still just looking around, I took a liking to a Rouge, had another salesman approach, we had a very simple yet informative conversation. Eventually I ended up inside and Jon McShane came up to me and asked to help and from there on out it was a very easy process, we test drove the Rogue within minutes, made a decision signed some paperwork and drove it home that night. Jon was extremely helpful and he was a real person......to me that's what sold the car. I found some nice cars elsewhere but felt pressured and confused at there "tactics" to say the least. Overall my experience was a lot better then expected for someone new to car dealerships. The only complaint I have is that when I went to pick up my plates and registration the following week I was directed to the cashier in a rude manner by someone, then the cashier was very quiet and loose with her duties in my eyes. All in all great experience and I want to thank pinebelt nissan and especially Jon McShane for helping me aquire my nissan Rogue.

my first tyime owning a vehicleat this point in time with this mileage n u pointed out all necessary details to me, tyvm

Angelo Montalvo, my salesperson, informed me of the procedures for purchasing my Rogue. He then, very competently, went through the process with me. Angelo described and patiently demonstrated the features of the Rogue.
Angelo was exceptional throughout every aspect of purchasing my Rogue. He was very thorough from the initial discussion of what I would like to the final signing and receiving my registration and insurance card. He even showed me the service department and how to get there.
Everyone I encountered at Pine Belt Nissan(37) was very courteous to me. It has been a very pleasant experience.
I would recommend Angelo and Pine Belt Nissan very highly.

ps. I love my Rogue!

Carol Jordan

Great experience everyone was very accommodating will refer all family and friends best price out of all the dealerships i went too.Special shout out to Halim and Mike thanks for all your help !!!

I love my new Rogue......The Price met my expectations and the Rogue became affordable ... Jay was a fabulous sales person, quite knowledgeable about the Rogue and shared many good tips as it came fully packaged with fabulous features.

Good experience from start to finish. Taylor was fantastic as a phone sales rep. When I got there (after my 40 min drive), Franz listened to my needs and found me EXACTLY what I wanted. They made me a great deal and got me into a beautiful vehicle. Thank you again!!

We just leased a 2019 rogue from Chris Condello he was very helpful and made us feel very comfortable

I have been doing business with Nissan for 9 years. Yes I do recommend buying or leasing a vehicle. Although I have a problem with a roadside assistance package that I purchased and have been in the mix since last year to try and straight out the matter.

My salesman Chris Cirillo went above and beyond to accommodate me. Thomas Harmon referred him to me. I have been with GMC for over 30 years and couldn t be more happier joining the Nissan family

We had Christopher Cirillo as our sales consultant and he was absolutely amazing. He was very patient and helped with everything we were looking for.

I went in for a express oil change and I was there for two hours

Went in for a oil change. Gary was very helpful and got the car finished before the wait time originally said.

Recently switched to Pine Belt Nissan to have my car serviced, not only did they perform the service call to my expectations, but, they even washed the car and still delivered it to me when they said they would. Staff was super friendly as well.

Very good visit. Dropped off our Murano and waited, just an oil change and tire rotation, don't even think it was an hour. They are Very good and Quick here. Will be going back next week to have brakes done.

Chris Condello was a great help! Very patient and eager to help salesman. Go to him if you need the best deal

Went in there and wanted to test drive frontier and the salesman Angelo thought we could not afford a new car, kept saying I m not showing you anything you can t afford . When we got in the truck we liked it but he still kept asking if we are sure we could afford it in a sarcastic way. Then he started to brag about his 829 credit score and we were livid at this point. When we were done with the test drive we had a confrontation and he insulted my mother numerous times with foul language. I do not recommend buying with this salesman but I also cannot blame this on the dealership. I m sure they are nice people but we had a bad experience with them. If you decide to buy with this dealership i advise you to not go to Angelo and to go to someone else. I thought I d share and hope this helped you when shopping for your new car!

Chris Condello is the only salesman to go see
At Nissan. Hands down the best!!!!
Thanks Chris !!!!

My salesman Logan was excellent. The only thing that needs to be improved is the wait time to get to finance to sign. I understand it takes time but there has to be a way to make it a little less time consuming for both parties. And if you know it will be a 3 hour wait atleast let the customer leave and come back when you are ready for them. Other than that my overall experience is always excellent.

Anyone who is buying or leasing a car knows that having the right salesman to work with makes the experience that much less stressful. I m happy to say that after working with Jonathan McShane, I ve found that guy. Jon was so easy to work with from start to finish, he listened to my needs while being upfront and honest with me. He was not pushy or misleading in any sense. I had the best experience working with him, that I m actually looking forward to doing it again! I would recommend anyone i know to go see him for your next vehical. Thank you Jon for all of your hard work and patience with me!

Chris Condello was amazing, very fast, efficient, and very knowledgeable! Great experience!

Great service is always . Picked up my new tires last Saturday service consultant Amy was right on it as everyone there is in and quickly like a pit crew .

We made an appointment well in advance to see and possibly purchase a certain car. We loaded our kids up, traveled the hour it took to get there, only to find they did not have the car there for us to see.
We waited around for 6 hours while they got the car back for us to see. When we began negotiating price for the car, they said, and I actually quote I m not doing the math. when I asked them to break down the fees. I asked repeatedly for an optional 400$ fee to be removed. Honestly, this is the reason people are switching to shopping all online and no haggle - this was the stereotypical used car sales experience. We walked away without a car (our cash in hand) because they were so impatient and condescending. (After leaving us high and dry with the appointment). It was honestly unbelievable - but the benefit... I am no longer confused why this particular car had been on their lot for 75+ days... the customer service was awful. And we wasted an entire Saturday. Hope to save someone from the same!

Chris was very good, understood what I wanted and needed for a SUV especially with 2 you g children.

Logan McGuirl was so patient and addressed my issues and concerns much to my satisfaction. He did a wonderful job explaining all the bells and whistles that come with this great car.

Had a great purchasing experience with Michael Durante. Was able to purchase a car right in my price range. Michael also kept correspondence up with me for a few weeks after the purchase ensuring everything was working perfect for me!

There service was great I got my centra for 130 a month

Sean was amazing ! Definitely will keep my business here

Loved how proactive they were and fast. They were cleaning and setting up tables outside for us too because of this covid situation.

I am always treated so nicely when I take my car here. I really have to say that I am very satisfied with everything about this place! Thank you for making my experience so pleasant when I take my car in for service!

If I could score them 1,000,000 stars, I'd happily would! Words aren't enough to thank Pine Belt Nissan of Toms River! 3rd car from them and I couldn't be happier to be part of the NIssan family! NIssan Altima, Nissan Maxima & now a NIssan Rogue for my sister's 1st mommy car! Both my salesmen, Chris Cirillo and Emilio Arrechi are the cream of the crop. Patient & ready to help with my many questions. Furthermore I can confidently confirm they have the most competitive prices in the TRI-STATE AREA. As far as their service department, Eileen never fails to make sure my vehicles maintenance is up to par, I highly recommend her! The whole team bends over backwards to assure customer satisfaction! (:

Salesman Chris, Finance Manager Joe Cirillo are both wonderful !!! Can t thank you enough for the time, patience, and kindness. Chris spent hours with me to make sure I was happy and comfortable with my purchase and worked out a great deal! If you are buying a car go to Pinebelt!!!

WHAT A EXCELLENT EXPERIENCE THIS WAS. THIS IS OUR THIRD VEHICLE FROM PINE BELT NISSAN, AND WE WILL BE CUSTOMERS FOR LIFE. THEY TRUELY KNOW HOW TO MAKE YOU FEEL COMFORTABLE FROM START TO FINISH. THANKS GUYS...
SEE YOU WHEN I'M IN FOR SERVICE...

Excellent customer service in the service department

Me and my wife Joy thought our salesman, George, new everything about the nissan rogue that it had! Very knowledgeable! Just couldn't quite connect with the numbers. But, everyone was very courteous, and polite. Would go back if numbers change favorably.

I was referred to a salesman named Franz Crane. He was professional, kind and very patient with us. He was genuinely happy to be of service and honest about are situation. He placed me in the car of my liking and has remained a caring and helpful person. Good job Nissan, my family will be returning. Especially with Franz Crane.

Chris condello went above and beyond to help us get approved for our new pre owned car ! We absolutely love the car and him! We will be recommeding him to all our friends and family who are looking to buy a car.

We brought our 2013 Nissan Altima in on a service call and we re greeted promptly by the service department. They had all my information and we were sent into a waiting room with complimentary Bagels, donuts and coffee. As we waited we took a stroll through the show room when we met up with Chris Condello, 100 %!NO pressure sales rep. He didn t try pushing a car on me and instead engaged in a chat of sports news among many other subjects. After then he handed me his card and said if you ever plan on a new Nissan or just what to shoot the breeze give me a call. So about 15 minutes later I went back to him and said let s see what kind of deal you can get me . So needless to say we traded the 2013 for a 2017 and the service we received was way above all expectations. Chris delivered on his promise with no compromise, And Evan closed the deal.

An unexpectedly pleasant experience. We usually don t look forward to car shopping. Frans changed this! He made the process easy, fun, & hassle free. He was extremely knowledgeable about the different models I was interested in, which helped me make my decision not only which car I choose but also picking a Nissan over the other 2 brands I was considering

First time in a Nissan and so far Im loving it! Big THANK YOU to George in sales! I never felt pressured to purchase something beyond my means. I appreciate a salesman that is thorough and patient about all the details that come with purchasing a new car. From finances to car features (that I've lived without for 13 years) George was excellent! Jim in the Finance Dept and Eileen in the Service Dept also get 5 stars from me! Super friendly and nice to work with!

Great experience at Pine Belt Nissan , Kevin Depiano, incredible associate at this dealership. Extremely helpful and accommodating. Would highly recommend pinebelt nissan to anyone and especially Kevin , he takes pride in what he does , and truly wants to be a helpful service to the customers , great stuff .

An awesome experience from start to finish. My sales consultant, Jon McShane was honest, courteous and professional. This was my first time dealing with this dealership and Jon made it a great experience. Very happy.

They perform accurate diagnostics and repair my vehicle in a timely fashion

I really liked my salesperson he was great with everything

Great experience buying a 19 Altima from John McShane at this dealership. John discussed all options thoroughly with no pressure at all. It was clear his main concern was my overall happiness. Definitely recommend this dealership and John in particular.

I love this car dealership! Every time I go, the staff is super friendly and helpful and my vehicle is returned shiny and like New! I recommend this place to everyone!

My service of my truck was exceptional from start to finish in
All aspects from servicing my vehicle to customer service. I will never take my vehicle to anyone else

Bonnie Hmielewski big lier !!! I would give 0 star if I could!!! Worst customer service!!! I drove almost 2 hours from New York to see their 2017 Nissan Murano $225 per montly lease. I called and asked if they still have it Bonnie Hmielevski said yes they have it. Even she call me and asked me if I m on my way. We walked in and her manager Alana Rayes said David Prima will help us Bonnie not there. I knew something will go wrong. And David Prima said they dont have that car!!! I said she called me and they have it I drove 2 hours, I would go other Nissan dealers that close to me! David Prima never apologized. I said ok if you can give me good deal for $300 monthly, I might get an other car. He said no I dont have it! He didn t even checked computer or, he didn t even asked price for his manager or whatever!!! He didn t offer me other deals for other cars! He didn t try to help me. Bonnie will tell you they will find you best deal what it fits your needs but it will be big LIE!! That wasn t my first dealer experience but, that was the first WORST dealer experience!!!

My wife just purchased a 2018, Nissan Rogue from Pine belt salesman, Christopher Condello. This is her 3rd Nissan product and first time at Pine Belt Nissan in Toms River. Chris was extremely professional and treated us with respect from the moment he greeted us.

Sean made buying a car a pleasure. Great experience with a friendly and knowledgeable person and loving the new car!!

I would like to give a Hugh shout out to all the people involved in making our car buying experience such a success. After much hard work they deserve it. A special thanks to Franz Crane for all the extra miles you went to make this deal happen along with his associates Shawn Bealler and Mike in financing. Hats off to a great job!!!!!!

Absolutely nothing. Pinebelt Nissan was amazing from the minute I met Brian, who was an INCREDIBLE salesman, then next to Michael for an unbelievable deal I couldn't say no to, and then finishing up with Joe for a few laughs while signing the paperwork. In all my 37+ years of buying and leasing new cars, I can honestly say this was the most professional, enjoyable, expeditious, pleasant and FUN car transaction I've ever had!!! Kudos to the Pinebelt team!!

Friendly staff. They kept me informed throughout. Quick service.

I have always had a positive experience when I bring my Quest in for service. Eileen Cortese welcomes me with a smile and keeps me updated on the work being done on my van. I have the utmost trust in Eileen and the mechanics at Pine Belt!

I Limped here with my wifes car to see if we could check out some lease deals. I got out of my car and was a bit hesitant to enter as I, like most people, feel uncomfrotable at car dealerships. When I approached the door I was greated by one of the sales people, Chris Condello. Chris made my visit feel like I was talking with friends about cars. I would say that my visit was so enjoyable, that I recommend it to anyone looking to get a new car with a great experience.

Great service, only complain is that I will not go during lunch time again. Early mornings is best.

Best customer service experience. We definitely recommend this dealership and we will be returning here for any future vehicle purchases.

This is our 3rd Lease and 4th vehicle overall with Pine Belt Nissan and our 2nd time with Chris Condello as our salesman. My wife and I could not be happier with our experience here.

This is a no pressure place to buy a car! We went in looking to have some questions answered. Chris was very informative and helpful. We are very pleased with our car and this dealership! Thanks guys for working as a team and helping us out!

Best place to come for a car, they work with you to get you the best deal to fit your budget. I am on my 2nd lease with them and it s been aweomse and an easy process. Sean was very helpful, no run around and got the best deal!! I am very happy with my vehicle!!! Thank you !!!