I would say the facilities and building could do w...
I would say the facilities and building could do with a facelift as it is feeling a bit dated.
But the staff are in my opinion are first class.
Steve is very helpful and does the best that he can do within his remit, he also goes above and beyond and is very helpful.
Paula that has been there since we moved in and goes above and beyond her duties. Should be awarded for her customer service and ability to solve problems when the centre is clearly understaffed. She is also very friendly, professional and in my opinion an asset to your company!
If Regus actually reads these reviews, You as a company need to employ more staff as you cant expect such few staff to continually maintain a large building as it is very busy and I think your staff would burn out as the old saying goes "If you burn the candle at both ends....."
So my advice would be to acknowledge the excellent staff you have and maybe hire some more to support them and the centre.
There is also a new receptionist Salome who always has a bright smile and very friendly and helpful.
By the way, you have to google business listings running for the same location ?, one is listed as Regus and the other is Regus House..... If head office need a hand with their social and on-line presence, then please get in touch and I will help out :)
Kind Regards
Paul