Pearson Education Canada Review

4 THEY PROVIDED ME 4 DIFFERENT PHONE NUMBERS, 2 EMAILS AND STILL NOBODY CAN HELP ME WITH A SIMPLE PURCHASE. COME ON!!!

Pathetic publishing house, wierd staff do not even knows how to deliver and respect there say...Advice to all please never order any book from this publisher.

Appalling customer service. Still waiting six weeks later for my order and customer service don't even reply to emails asking for follow-up. Wish I had never ordered from them in the first place.

The most irritating customer service received ever on the earth. There was a duplicate transaction from my account for 1 code. I called them 10 times and evertime they transfer the call to some other unhelpful person. It seems they are not ready to help and just trying to ignore the call. This is so disrespectful.

Pearson Canada Inc is the worst corporation that I have dealt with. I ordered two books more than three months ago and I ve been still waiting to receive my delivery. They lie to me every time I call. They promise me a new date but no delivery. They do not value customers. Customer service just hang the phone on me because I asked to speak to a supervisor. This is so frustrating. I don t recommend this company and it s services. No honesty no efficiency.

I wish there was something like negative starts. Had to waste hours and hours and hours upon purchasing the wrong package. ALL sorts of misguidance and time waste. There is no place on earth where I received this kind of customer service. NEVER gonna purchase anything NEVER in my life.

Shady monopolistic practices. They forces students to purchase a brand new textbook each semester. Wasteful and shameful. Crooks.

Poor customer service - very frustrating .... goes to foreign agents who do not understand... hard to contact .. to download materials. WORST company to deal with.

Such a pathetic publishing house, who do not even knows how to deliver product ordered online...advise to all please make sure not to order the product online from them

Seriously, if you are a Professor, do not make your students use this. And if you're a student being forced to use it, I am so sorry about your luck.

Appalling online store for a "major" education publisher. Trying to purchase an online access for my course and got error processing card thus no order or order confirmation but debit card was still charged 5 times. Contacting customer service is transferring me from department to department now waiting for a refund from the accounting department. Really disappointing especially seeing reviews from a year ago with the same issues! Fix your website and join us in the 21st century now worried about data security considering they seem to have no functioning website for years! DO NOT BUY ONLINE CALL ON THE PHONE! You will actually get a order confirmation and product you want!