Tye Dryden

Review of Pearson Education Canada

Appalling online store for a "major" education pub...

Appalling online store for a "major" education publisher. Trying to purchase an online access for my course and got error processing card thus no order or order confirmation but debit card was still charged 5 times. Contacting customer service is transferring me from department to department now waiting for a refund from the accounting department. Really disappointing especially seeing reviews from a year ago with the same issues! Fix your website and join us in the 21st century now worried about data security considering they seem to have no functioning website for years! DO NOT BUY ONLINE CALL ON THE PHONE! You will actually get a order confirmation and product you want!