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D
3 years ago

I picked up my new custom computer from PC Station...

I picked up my new custom computer from PC Station yesterday and I have to say I'm extremely pleased. I was able to get all of my questions answered, I told them what I wanted and they built it (unlike Dell, which takes forever and they charge more). It was ready pretty quickly, the components are solid, and I feel confident that the staff will be there to make it easy when I have questions or need an upgrade, unlike Dell. Great experience!

B
3 years ago

I wouldnt go to this place. I originally had broug...

I wouldnt go to this place. I originally had brought my laptop in for a keyboard replacement. I supplied the replacement keyboard, directly from the manufacturer. They said that they keyboard "isnt getting enough power from the motherboard in the laptop" yet before I took in the laptop, it was working perfectly, just that two important keys were not working. They said the replacement MOTHERBOARD would be $750 bucks which is correct for the price of the motherboard, and they said it would be powerful than the one i have in it, except the one I had in it was a GTX 1070, according to them, it was a 1060. This was incorrect, literally paying for the same motherboard to be put in. When I got my computer back, they said that SOMEHOW the battery in the laptop wasn't receiving a charge, yet BEFORE I took it in it was able to get up to a full charge meaning the repair guy who screwed up my computer killed the battery. So once I got my laptop back, they said the battery is dead and it would be a $135 dollar charge. I gave them my computer to repair at the beginning of August, and I didnt get it back until August 30th because the guy doing the repair COULDNT FIGURE OUT THE PROBLEM AND HAD TO WORK WITH ANOTHER REPAIR SHOP TO FIX IT. On top of that, I called in one day to check on the status on my laptop, and the nice woman who answered said they were busy and that they would call me back before they closed at 7. I NEVER GOT THAT CALL BACK. So I went in the day after confronting what seemed to be the store owner and said "she shouldn't have done that" and I couldn't agree more. Now a month after getting my laptop back, the replacement keyboard is starting to go out AND the so called replacement motherboard is outputting less power than it should be. This is after $100 dollars for the keyboard and service fee on top of $750 dollar motherboard replacement and a months wait. Im thinking about going back in and having them fix my issue again, no service fee with a refund for my motherboard because the service I got compared to the rest of the google reviews is ridiculous.

L
3 years ago

I have built a couple PC's a long time ago, 15 yea...

I have built a couple PC's a long time ago, 15 years or more. I am not hardcore and have simply lost touch. I didn't want to take the time to learn the new motherboards and components, I'm old now and just don't have time. I explained what I was looking for and what was frustrating about my current PC. Went in 3-4 times asking questions and saving for my build, every time they were polite and informative. I have had my tower for about two weeks now and they knocked it out of the park. Plays C&C Generals like you wouldn't believe. I have never had a computer that some applications wouldn't lag, most load instantly and the computer never slows down. If you want a computer that works well and don't want to fall for the scams of pre-builts, this place is it!!!!

J
3 years ago

Called to ask a question and the staff was very he...

Called to ask a question and the staff was very helpful..got to the store and my experience was even better than over the phone I recommend this place to who ever need a pc repair of part for a new build...way to go

D
3 years ago

Worst customer service ever!! I wrote a review on ...

Worst customer service ever!! I wrote a review on yelp about the worst experience I have ever had with people that are rude and do not stay true to there word. Save your money go to the Geek Squad

F
3 years ago

My computer was making strange fan sounds, like it...

My computer was making strange fan sounds, like it was working harder then normal. I took the fans into P.C. Station and they gave me some good advice cleaned up the section put some magic paste on one of them and now the computer is running smooth and Quiet. Thanks PC Station.
FranCisco Vargas

_
3 years ago

First time visiting with them today. Extremely re...

First time visiting with them today. Extremely reasonable and very help and thoughtful service. Please support your local businesses like these guys who are doing great service. They deserve it!

j
3 years ago

As an " old duffer" kinda a "point & shoot" comput...

As an " old duffer" kinda a "point & shoot" computer user I was very happy with the staff help today. Panicked today when a year's data just disappeared from my Excel program. I took my computer there and after some searching they were able to find everything. Persistence and knowledge saved the day. Great customer service.

D
3 years ago

I know you want to support local businesses--I do ...

I know you want to support local businesses--I do too. But this place is objectively bad. High prices, bad selection, staff don't know what they're talking about, and bad customer service. Save yourself the headache and go across the street to Best Buy. One star because there is no "zero" rating.

J
3 years ago

The good old days of quality customer service! You...

The good old days of quality customer service! You just don't get that walking into The Big Blue Busy Buy store.

I walked in today and was immediately greeted by a very busy technician who was working on several machines.
He said he would be with me in a second, and I said, no problem.

Within a minute he addressed my concerns and had a solution.

The store doesn't have a bunch of flair and the craziness of a big box... It's just straight and to the point.
Need a fast computer, done!
Need your computer to run faster, done!
Need parts to build your own, done!

J
3 years ago

Excellent customer service. One-on-one attention a...

Excellent customer service. One-on-one attention and they are not in a hurry. They explain everything clearly. They took their time and helped me purchase the next upgrade that I truly needed to do all of the work that I use a computer for. My last computer purchased here lasted five years and is still going strong. But I needed a faster computer for the graphic design work that I do. Dallas was an excellent salesman and the company really worked quickly to provide me the computer I needed in a hurry. The price was excellent and so are the people that work here.

J
3 years ago

Came here to buy a new PC case. Found that the cus...

Came here to buy a new PC case. Found that the customer service was EXCELLENT and the employees very knowledgeable. They even gave me a little bit of thermal paste on the house so I could reseat my heat sink! I would absolutely shop here again, and would recommend others support them as well!

M
3 years ago

I get long term support of the computer system I b...

I get long term support of the computer system I built with them. My keyboard was not preforming well after 7 months and they replaced it in minutes. Did research for me on another product. Great service.

S
3 years ago

Had to see them install a 3.0 port in my pc send ...

Had to see them install a 3.0 port in my pc send 192.00 and they put 2.0 not 3.0 and then called back just for them to tell me that my motherboad dose not support 3.0 and they could have call me to tell me this before they put the 2.0 ports in Now they say its going to be like 600.00 for a new one and just like buying a new pc wow i am out the money and did not get the help I needed. Now I have to look for another place to get my pc fixed because they are not up front on things and honest with things

P
3 years ago

I came to this store looking for a PC Case and Pos...

I came to this store looking for a PC Case and Possibly a CPU (2700x) to finish up my First Gaming PC Build. Upon entering the store it seemed pretty basic but I didn t mind. The person who was helping me out really didnt seem like she/he knew what they were selling but, again, I didn t really mind since I knew what I was coming for. All the products that I wanted were in store BUT I asked if they did Price Match just like how Best Buy does and they RUDELY told me they didn t and said No, it costs 55$ extra to keep the lights on . The processor I wanted cost 245$ on Amazon and they were selling it for 300$. Very bad experience at this place. I was also planning to drop around 400$ on this store but the Rude Vibe of one of the people really changed my mjnd. If you want something right now and don t want to wait for shipping then just go to Best Buy. If they have the parts and it s cheaper online then they ll price match for you. Just don t come to this place it s over priced and has very rude customer service.

M
3 years ago

PC Station has fair prices and good turnaround tim...

PC Station has fair prices and good turnaround times. They have been custom building my systems for years. The reason I keep coming back is they are honest, many places prey on ignorance, they don't.

A
3 years ago

I have been in here twice to ask questions 2 diffr...

I have been in here twice to ask questions 2 diffrent employees helped me today was Dallas if I remember correctly. Man he was so nice and helped me with every question. Getting ready to build my PC and I'll be buying everything from them. Yes it cost a bit more but the customer service and their help is more than worth it. Good luck trying to get that kind of help from Amazon. They're so knowledgeable and willing to help. 10/10.

J
3 years ago

Bought all my parts here a couple years ago to bui...

Bought all my parts here a couple years ago to build my first gaming desktop, Chris was very informative and considerate when helping me figure out decent parts on a budget! Definitely recommend this place for any first-timers considering building their own desktop. Mine still works like a charm!

L
3 years ago

These guys just wanna make money off u called in f...

These guys just wanna make money off u called in for a power port for a laptop and they refuse to sell me the part instead they wanna fix so they can charge me for looking at it when I alrdy knew what I need to fix ....

r
3 years ago

good

J
4 years ago

Very helpful!!!! Nice young man working there name...

Very helpful!!!! Nice young man working there named Nick took the time to answer all my questions and show me any product I was interested in from price to function and compatibility I must have spent a good hour there trying to decide what I needed for my build he was very helpful!!! Great place to shop for your pc needs I will continue to shop there ...

D
4 years ago

These guys really helped me get at least another y...

These guys really helped me get at least another year out of a computer that had the blue screen of death with no loss of data. Now that windows 7 will not receive support. I need to take the unit in for conversion.

J
4 years ago

The help get the job done the help me build my pc ...

The help get the job done the help me build my pc and i pay is 300$ for it man a real money save for me the real get the job done and i give them 20 stars for the help and support. thank you guys ill she you.

A
4 years ago

Great, friendly, helpful staff. This is why the ot...

Great, friendly, helpful staff. This is why the other computer repair store (Nerds on Call) I went to got only one star (the only one star rating I ever gave). I am not discussing the business model, only the quality of the people hired by the business. Congratulations, and please don't change.

A
4 years ago

The computer store has the electronics, cables, pa...

The computer store has the electronics, cables, parts I needed when BestBuy fell short.

Computer, Printer, cable parts and accessories cost a lot less at this store.

I called, a professional lady answered the phone. She was polite, listened to my needs, checked on the parts/Cables I needed: USB3 A to B connection.

Drove from BestBuy less than 1 mile away. Picked up the part - $17 dollars less than BestBuy.

Going back again.

M
4 years ago

Now customer service wise they are great, the staf...

Now customer service wise they are great, the staff is friendly and knowledgeable, willing to talk with you not just as a customer but as a person. Which, in a field that is as quickly evolving as PCs is invaluable.

However, as much as I want to support small businesses their prices are just so high compared to every other possible option that I can't recommend them. I mean a component that is $25 other places they have listed for $65. That's an insane mark up and just not a place I'd do business.

EDIT: To answer the question it's the G Skill Aegis 8 GB stick. On your site and in store it's been listed at $65 while on Newegg (fulfilled by them, not a 3rd party retailer) it's been listed at $25 for months.

E
4 years ago

they have saclper prices, $950+,+Tax for a 3070 on...

they have saclper prices, $950+,+Tax for a 3070 on top of buying another 2 items in order to buy a 3070. $550+ for a 1660 super , Not Worth It. Please boycott this place! No one should support this scalping store!

About PC Station

PC Station is a leading provider of custom-built computers for both business and gaming purposes. With years of experience in the industry, PC Station has established itself as a reliable and trustworthy source for high-quality computer systems that meet the unique needs of its customers.

At PC Station, we understand that every customer has different requirements when it comes to their computer system. That's why we offer a wide range of customization options to ensure that each system is tailored to meet the specific needs of our clients. Whether you're looking for a powerful gaming rig or a reliable workstation for your business, we have the expertise and resources to deliver exactly what you need.

Our team consists of highly skilled technicians who are passionate about technology and committed to providing exceptional service. We use only top-quality components from trusted brands in all our builds, ensuring that each system is built to last and perform at its best.

In addition to building custom computers, we also offer repair services for all types of computer systems. Our technicians are trained in diagnosing and fixing issues quickly and efficiently, so you can get back up and running as soon as possible.

At PC Station, we pride ourselves on delivering exceptional value to our customers. We offer competitive pricing on all our products and services without compromising on quality or performance. Our goal is always to provide the best possible experience for our customers while exceeding their expectations with every interaction.

If you're looking for a custom-built computer system or need repairs on an existing one, look no further than PC Station. Contact us today to learn more about how we can help meet your technology needs!