I brought in a printer/scanner/fax with a sheet fe...
I brought in a printer/scanner/fax with a sheet feeder issue. It worked fine other than the sheet feeder. What I got back was a printer that would not turn on (it gave an error code). When I took it back to them they said they couldn't fix it. When I complained they offered to return half of the up-front diagnosis fee. I refused, but won't be doing business with them again. I understand if they can't fix it. But they literally made it useless. They did not deny this. But they took no responsibility for making the printer useless.