My apartment complex unfortunately has Pavlov Media. I've had the internet go out on me multiple times during class, which is just swell. I'd feel more confident connecting my laptop to a potato than using Pavlov's trash internet.
Worst internet provider ever. Service cuts out for days at a time with no notice or updates whatsoever. Avoid this trash provider
I go to the University of Louisville and within the past few months my apartment complex has switched to Pavlov Media. The inconsistency of the connection is ridiculous and very frustrating when playing online games, In my case Valorant. I have spoken to others in the building and they are having troubles as well in games such as COD Warzone and we came to the understanding that the connection is unplayable. While I am playing Valorant it will be functioning as intended and then it randomly goes into a large time period (a few hours) of extreme amounts of packet loss and fluctuation ping resulting in an unplayable game and this issue reoccurs everyday. This is especially upsetting to me because we pay decent money for our connection and it is honestly terrible. Being in college during a pandemic is quite depressing as there is nothing that can be done for recreation as we are all cooped up inside and this leads to playing video games being the only safe activity one can do. However while trying to offload some of the stress I am being greeted with even more stress as I cannot even do what I enjoy. I am also looking into streaming and playing games to entertain others and even make a little money on the side but with how things are currently that is an impossible task. I understand things cannot always be perfect regarding stability of the connection but the poor quality of the internet is constantly an issue day to day as previously mentioned. I have made a call in the past to Pavlov's support center and I explained my issues and they were not resolved in the slightest. I am very unhappy with this product and If I were not stuck in campus housing I would switch internet providers unfortunately that is out of my control. If at all possible, Pavlov Media is best avoided at all costs.
[ Just did a speed test and got less than 10mbps for my upload and download ;*( ]
I have been consistently receiving download speeds of around 1-3 Mbps for the last 2 weeks. I have called multiple times and been given the same "we are looking into it" message for about the last week and a half of these two weeks. These speeds are not good enough to play any online games and barely qualify to do anything more basic than loading a simple web page. Pavlov Media has been a terrible experience over this time as this barely qualifies as internet as all. Just as an anecdote, my parents' rural house had higher consistent speeds than this about 10 years ago.
Tony Young is the single greatest employee in the history of Pavlov Media. It's true. Ask anyone!
The University of Louisville is using Pavlov Media for off Campus Housing and it is one of the worse. It is slow and when you call Pavlov there is not answer and or assistance what a waste of money and time. I was on the phone for over 30 minutes in trying to find an answer as to why the Internet here at the University of Louisville is so slow. What a joke! The It Department at U of L do not handle this case and or issues!
10mbs ethernet upload and download maximum, and you'll be lucky to get those numbers. Class, streaming video, and playing games are all nearly unusable. Contacting support gets you nowhere, despite how much they reply to reviews on google to make themselves look good. Avoid Pavlov at all costs.
The 3 bedroom apartment I'm living in is using Pavlov Media, we are all students on online school and It can barely handle all 3 of us at the same time. Very poor quality internet not at all how its advertised. :(
The speed of the service is consistent and fine, but AVOID Pavlov at all costs if you need to have any control over your own network. My remote work requires I have ports open on my home network, Pavlov has locked their equipment down in the most draconian way possible. They refuse to let customers access their own settings, and even worse, wont allow you to even use your own equipment if you buy it! Even the mot basic things like changing a wifi password is disallowed. Imagine paying to rent a car, but being told you are only allowed to drive on a very limited set of roads they approve, its fundamentally absurd. Pavlov treats its customers like misbehaved children. I have tried contacting the company -- yet they remain unwilling to budge. The headache this causes me every single day is so incredibly frustrating.
If you want a super spotty internet connection, that forgets devices every time you're out of range, and simply does not work, look no further than Pavlov! My apartment complex uses Pavlov and it is the worst internet that I've ever had. Do not get Pavlov
pavlovmedia.com