Palmer Spring & Brakes Reviews

Great experience. Saved me money. Highly recommend coming here. Worth it!

My brother in law went to this company to purchase push plates for a plow for a Dodge pickup he told them what he had for a truck and plow they sold him the plates they said would fit but when he got home they were not the right ones so they were never put on the truck and literally didn't have a scratch on them. So he went back to bring them back and get the right ones. They stated that we have the ones you need but we will not take back the wrong ones you will have to purchase the ones that fit. I could see if he had tried to install them and they looked used and all scratched up but that was not the case. What kind of business practice is that. They were the ones that said "these are the ones you need" and sold him what he thought were the right ones. Should be reported to the BBB.

FIRST OF ALL! there is no one working at palmer spring named Don. so if you are going to bad mouth people and this company you should get there names right.
I have been dealing with them for over 10 years and they are very professionial and knowlegeable.
They are not the cheapest around but they are the best!!!!
i highly suggest them.

VERY BAD EXPERIENCE. was quoted over the phone $500 to replace leaf spring bushings on my truck, front and rear. Told the guy when asking for a quote it was lifted.
was charged $900 just for the rear !!! no phone call, this is the bill. I was shocked !! no phone call to adjust quote ! I brought this up , I was told "no one would quote you that ". then they lie to the Better business bureau.
Bottom line don't trust them at all. Phone quotes not honored. they will do hundreds in repairs without consent.

Rude and arrogant! We purchased our plow truck used and were having what appeared to be problems with the harness wiring. We called an inquired about having it checked out. We were told it would cost $1200.00! Not to repair anything, just to diagnose it. We were told that if we had purchased the plow from them we wouldn't be having a problem. Since we didn't, that was the price take it or leave it. We did not speak poorly to them in any way and were taken aback by the response. I just can't understand why someone would feel the need to treat another person, let alone a potential customer, that way. Will never do business with a company that treats people like that.

I would not recommend Palmer Spring for any automotive service.

Amazing work,super friendly atmosphere, highly recommended for everyone.

Broke a leafspring shackle my work truck and needed it fixed asap. They were able to fix it so I could have it back on the road the next morning. Thanks so much

Be very careful of this company!!! Take pictures of all your belongings and also your mileage and fuel level. We had a simple plow swap. We were billed over $1600.00 for parts and labor. Most of our old parts were re-used, yet we were charged for new ones. The old ones that were not used are MIA. When we picked the truck up we discovered 62 additional miles on the vehicle(we always document our mileage for this reason)The fuel level went from a little over 3/4 full to a little under 3/4 full. They denied using the truck and said we must have made an error. Apparently the 3 of us that were present in documenting the mileage were out of our minds. I chose this company because they were Meyers dealers, not for the sake of price. They were $300.00 more than anyone around. I'd never go back.

Great team all work together ! Polite
Professional and really go the extra step!
FIVE STARS

HORRIBLE! ARROGANT
I had a wobble on my Jeep steering. I've had that happen on past vehicles, and it is a very difficult problem to diagnose. I wanted them to take a look to see, He dismissed it and claimed he knew exactly what it was, and wanted 800 to fix it. What a Joke, I left and went somewhere that didn't assume they know whats going on without even looking. Turns out it only cost 376.98 from a shop with a little more humility.

Absolutely wonderful experience with these guys, they saved me money everyday they could. They performed super high quality work, in the least amount of time, for the best possible price!

Thanks a million guys!

Contrary to some of the reviews I read here, I found them to have great customer service. They were able to track down an obscure and discontinued part for my van which will get it back on the road. This is after both my local garage and dodge dealer both told me they could not help. these guys were able to pull through where everyone else could not.

These guys were great. Quoted me a fair price to replace a broken spring on my Tacoma. Almost $1000 less than the dealership. Completed it quickly and even did a state inspection at no charge. Very impressed, and would do business with them again in a heartbeat.

I've been using Palmer Spring company for a long time and have been very satisfied with the service. I've only had to go back once for a minor fix and they took care of it promptly. Recommend them all the time. ~ David M.

Zero business ethics. Years back as an 18 year old i took my 86 Mazda B2000 truck to get the frame checked. They told me it was no charge for the estimate only to find out they told me its not worth fixing. It stayed over night because i was unable to pick it up until the following day. They charged me $75 storage fee which i had no idea about. Then they pointed to a sign akin to a championship banner in any major sports stadium it was so high up it was unnoticable. I pleaded with them that i have no money so they suggested i just sign the truck over to them as payment since its not worth anything. Feeling desperate i agreed. One week later its in front of their business for sale for $900, new inspection sticker and i saw it on the road several times. I admit now that i was an uninformed teenager and made some poor decisions, but i dont think it gave them the right to take advantage of the situation on top of being rude, intimidating and threatening with absolutely no care to try to help an obviously broke 18 year old
Kid trying to make it in the world. How are you still in business?

My dealings with Palmer Spring have extended over many years. They have provided excellent service at a fair price. I have referred many friends over the years who continue to do business there. They are honest and fair, never trying to sell any more than is necessary. We in the Portland area are fortunate to have them. Carl C.

We've actually had very good experiences with Palmer Spring. Have been honest and expedient, reasonably priced and they seem to have very skilled mechanics.

First: Don doesn't exist there and never has. Second: I have never had a bad experience with Palmer Spring. Palmer Spring has been keeping my car alive and running since the day I purchased it. Now my car is about to reach 200,000 miles and it's still running great. The guys at Palmer Spring will go out of their way to make sure you get the best service around. Not to mention by going there I am supporting a local business! 10/10.

Expensive and rude. They make you sign a form when dropping off a vehicle saying you will pay them for service. i explicitly said no work until my okay. They took a look at mine, told me they couldn't do it, and charged me 65 bucks for the estimate. Bad business,