PALACE STATION HOTEL & CASINO

PALACE STATION HOTEL & CASINO Review

Reviews 6936
4.2
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M
3 years ago

Great remodel. The rooms are spacious and the beds...

Great remodel. The rooms are spacious and the beds will have your body melt to . The marble counter tops are an excellent touch on the business desk and the accent chairs are great for lounging or handing long emails. Love the bathroom separation for the king room also.

L
3 years ago

The renovations are nice, but the casino offers ve...

The renovations are nice, but the casino offers very little in the way of promotions. I find the buffet disappointing, with the fish very mushy and not a lot of options for keto customers; I have to stick to the salad bar and chance the taco station for low-carb options. The best place in the whole building is bBd's. This is a top-rate gourmet burger joint with a half-price happy hour. You do pay for the burgers, but you get what you pay for. I'd be hard-pressed to find a better gourmet burger in Las Vegas. Other than that, the casino has all of the usual amenities, movie theater, Starbucks, quick eats with Asian, Italian, and Mexican options, etc. It's not bad, it's just unremarkable.

R
3 years ago

I love their movie theater it's amazing the food i...

I love their movie theater it's amazing the food is amazing the service is amazing everything about this new theater they have is great

Meeting their food was just like eating at a fancy restaurant the food was absolutely amazing great best fast food I've ever had

R
3 years ago

Room was clean and nicely furnished. However, staf...

Room was clean and nicely furnished. However, staff service can be improved. Valet guy was very rude. Reception did NOT tell us about the resort fee which is MORE THAN THE ROOM CHARGE. I was given a rude shock upon check out. I did not use any of their facilities apart from the room and car park. They claimed booking.com would let me know, but it was only in the fine print and who would guess it would be more than the room charge? As a result I ended up paying 2x what I thought I would have. Please tell your receptionist to at least INFORM the guests upon check in. Leaves a bad taste upon check out otherwise.

E
3 years ago

Went for bingo with some friends and the staff and...

Went for bingo with some friends and the staff and environment were very friendly and inviting, with good payouts versus the cost per game. The parking situation brings it from 5 down to 4 stars, but overall we would definitely return.

D
3 years ago

The worst service I have ever encountered. I was l...

The worst service I have ever encountered. I was lying to multiple times by the front desk clerk and the day manager. When I set my reservations I received an email for an upgrade. When I spoke to the so-called VIP representative turn out to be just a front desk clerk. The morning I checked in, I was told the hotel was sold out and that my room would be available to late afternoon. I showed the day shift manager the email I received from their VIP representative. The day shift manager stated, "THAT'S NOT MY PROBLEM"!! After arguing for 45 minutes the manager miraculously found a room. Never received the upgrade nor did I ever received an apology from the hotel management. I will never stay at this hotel again.

C
3 years ago

The Palace Station Hotel & Casino was an absolute ...

The Palace Station Hotel & Casino was an absolute dump. It was horrible! First of all, you have to go outside and walk past dumpsters just to get to the hotel rooms. The bed is really uncomfortable that my mom woke up with terrible back pains. The bathroom has a bad smell and the shower is terribly small with a weird looking shower head facing down from the ceiling. The hotel rooms are really small and the wifi is really slow. The hotel room carpet is very dirty looking, so wear socks if you don't want your feet turning black. The hallways have a very funny smell and has very dim lighting. After sleeping in the hotel room for one night, I wake up to bed bug bites on my thigh! Disgusting and no hospitality. Later that day, I complain about it to the manager and he looked like he didn't even care about my situation. The security guards came and just told us to file a report while they took some lousy pictures. One of them just flashed a flashlight on the sheets; thinking they'll see the bed bugs that way and everyone knows that bedbugs can't be seen with the flashlight.

So, they moved us to the towers in the actual Hotel & Casino. When we reached there, the hotel rooms in the towers looked really nice and the bathroom was really good looking. The walls had lots of scratches, but they weren't that bad. While we were settling in, I see a roach crawling from the bed skirt onto the floor. Unbelievable! I was/am very disappointed with this hotel and I would never stay here again.

I do not recommend this hotel to anyone!!

j
3 years ago

I love the hotel however the staff needs more lady...

I love the hotel however the staff needs more lady or days off or something I have never been treated so terrible before. The staff was rude looked tired had attitude and I will not stay here again. I guess it's time to try a new casino.

D
3 years ago

The remodel is nice, but I miss the old cafe and m...

The remodel is nice, but I miss the old cafe and menu. Its now "upscaled and overpriced" the food is not as good so I rarely come here anymore. Ive been coming here since 1984 but since the remodel Red Rock is my go to station casino.

C
3 years ago

Much more reasonable price for a buffet than other...

Much more reasonable price for a buffet than other casinos plus free parking. Food was hit and miss, but not bad overall. The price becomes even more reasonable if you get a free Player's Card from guest services.

A
3 years ago

Palace Station provides a nice environment especia...

Palace Station provides a nice environment especially with the new renovations it's been getting. Some parts look older and some parts look newer but it still all looks great. It's not at the quality of a casino on the strip but it's still great for what it is. I hope they improve the hotel rooms next, as they were one thing I always thought could be better.

L
3 years ago

Nice

f
3 years ago

Good

B
3 years ago

This the Best Casino experience for non-millionai...

This the Best Casino experience for non-millionaire, middle-upper classed Americans trying to have some dang phun!...they treat you like Royalty here and they have the only 24 hour buffet in Vegas!..special shout out to Dang Phung: The Host from Hell, who's magic transforms a hamster on a wheel, looking for nuts like a squirrel; into a Knight, or Regent to feel, or dare I say: The Dang Duke of Earl!...
dr. earnest h-r blackhear, jr., Licensed Clinical Psychologist

T
3 years ago

Buffet is great except on Sunday. The don't keep u...

Buffet is great except on Sunday. The don't keep up the freshness of the food during the last half of their Brunch service. Food & Beverage Manager comped us a free buffet because of it.
Very clean and friendly staff.

J
3 years ago

Very affordable hotel on the edge of the strip. It...

Very affordable hotel on the edge of the strip. It's about 10 minutes drive to the center of the strip. There's plenty of free parkings. I booked a courtroom which is separated from the Palace Station building and I had to walk to the back of the building to enter the courtroom. Feels like walking into a motel. It feels old and outdated inside. It can get very noisy on the hallway. Overall it was a decent experience.

H
3 years ago

Good rooms are available for cheap while they are ...

Good rooms are available for cheap while they are renovating. Supposedly in the fall, they're getting a new pool as well as luxury theaters. Overall a good stay but security has no balls when it comes to assessing threats and breaking from written procedures.

h
3 years ago

Really a nice experience, away from the craziness...

Really a nice experience, away from the craziness of the strip.....nice traditional blackjack tables, friendly dealers, very nice setup for my service dog, lots of slots. I just really enjoyed the experience, and the only place I would go, on Vegas!

C
3 years ago

No available coffee except at the Starbucks in the...

No available coffee except at the Starbucks in the 1st floor, free Wi-Fi only around lobby area. They ask $9 /day for room wi-fi. I've never seen a hotel without free wi-fi recently. They advertise $6.99 breakfast, but that's ONLY for its hotel card carrying gamblers.

L
3 years ago

The Palace Station Hotel is out of the main drag. ...

The Palace Station Hotel is out of the main drag. The best place to eat OYSTERS and SEAFOOD DISHES. Delicious is too little to describe the flavors that you will experience. The service is superior and very personal. If you can wait just a bit for a feast it sure it's worthy your time and you will not be disappointed

c
3 years ago

I'm sure once construction is complete it will be ...

I'm sure once construction is complete it will be very nice, definitely needed the upgrades... my room on the 21st floor either had a "retro" theme or had not been updated in a very long time. Staff was great, food was great.... The Oyster bar if five stars all day!

Y
3 years ago

Rooms were ok for the price. If you dont plan on s...

Rooms were ok for the price. If you dont plan on spending much time in the hotel it will work. There was a sort or mildew smell in the Courtyard rooms, I recommend upgrading to the towers. The casino was nice and service was decent. The inexpensive buffet and shuttle service are probably the best features of the hotel. Good value for the price overall.

D
3 years ago

courtyard rooms were noisy as many of them were un...

courtyard rooms were noisy as many of them were under construction. my neighbors in the room above me were very noisy, maybe that room was under construction as well. other than that it was a nice affordable room.

K
3 years ago

The worst ever, deceptive. Pricing stated is one p...

The worst ever, deceptive. Pricing stated is one price secretly they add additional fees. Unspoken purposefully to deceive. When you get the bill at check out the spring the additional fees and say you agreed. additional fees of $272. Todd G. is on standby to tell you about Nevada state law to get you to not complain. I recommend heavily that expedia take this property off there list to prevent many more visitor from being robbed "Theft by Deception" is a crime in every state.....

K
3 years ago

Was asked to leave after flying all day. They want...

Was asked to leave after flying all day. They wanted us to stay in a smoking room or pay for a suite . If I didn't except those options I could cancel. I dint agree with those options so they sent over the security for my wife and I to leave. There is no hospitality here. Don't spend a dime here they don't want your business. They would rather show you how important it is to have there way regardless of the outcome to the GUEST.

K
3 years ago

Do not stay in the Courtyard. Those rooms and area...

Do not stay in the Courtyard. Those rooms and area are sketchy. The restaurants are good. Price's are affordable at them. The tower rooms are ok, the view is good, especially if you get a higher floor. The casino is smallish, old school. Lots of smokers. There is no real place to hang out that is not your room, in front of a machine or at a gaming table. This includes the bar, because there isn't a separate bar area. Just a counter with inserted machines. Close to the Strip. Parking is good, valet is ok. No parking fee.

s
3 years ago

Nice

PALACE STATION HOTEL & CASINO

PALACE STATION HOTEL & CASINO

4.2