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K
3 years ago

Stylish decor, lovely food however on the pricey/p...

Stylish decor, lovely food however on the pricey/pretentious side, but that's each to their own! Service was ok...nothing annoys me more than when the weitress asks what you would like to drink before you get your coat off and sit down!

g
3 years ago

We tend to go to the packhorse for special occasio...

We tend to go to the packhorse for special occasions and this time it was valentine's evening. We had a great 5 course menu with an accompanying flight of wine, great service and ambience thank you to the team

G
3 years ago

Stayed for one night, received a very warm welcome...

Stayed for one night, received a very warm welcome on arrival and was shown to our room quickly. The room was very nice and the bed was extremely comfortable. Breakfast was excellent with lots of choice! Would definitely recommend!

D
3 years ago

It's not your typical pub as it actually serves qu...

It's not your typical pub as it actually serves quality food. Think of it as a properly nice restaurant with stunning interiors, incredibly nice staff with food you will not want to share with your friends - dressed up as a pub.

K
3 years ago

I was so, so impressed. I don't think I've had bet...

I was so, so impressed. I don't think I've had better service anywhere. The staff went out of their way to help us (there were quite a few of us) and made us feel very welcome. The rooms and beds were comfortable, the breakfast excellent, and so was the coffee. The village of Moulton is very beautiful too.

D
3 years ago

We were there for a family 50th wedding celebratio...

We were there for a family 50th wedding celebration, the staff were really helpful and the food was all excellent in quality.

The village of Moulton is pretty and quiet and worth a wonder around too while you are there, very close to Newmarket.

Will be back for dinner or Sunday lunch soon.

M
3 years ago

Great staff

Great staff

Great food

Great room

A
3 years ago

We have enjoyed our stay in this quiet location. T...

We have enjoyed our stay in this quiet location. The staff are all exceptionally polite and helpful. The room tastefully decorated and well equipped. The restaurant is comfortable and food excellent, including breakfast of a high standard. Could not fault our stay here at The Packhorse Inn.

M
3 years ago

Judging by the starter, I'm sure there is deliciou...

Judging by the starter, I'm sure there is delicious food to be had, but the main course of roast beef for Sunday lunch was very expensive and very disappointing with difficult to chew meat and a huge polystyrene Yorkshire pud. Sorry guys. Great Sunday roasts to be had in the area at a fraction of the price.

C
3 years ago

Outstanding food and impeccable service. Very reas...

Outstanding food and impeccable service. Very reasonably priced. What a wonderful sunday afternoon, look no further if you are seeking great food and wine and a cosy,welcoming atmosphere. We will definitely be back.

H
3 years ago

A great Sunday lunch in this lovely country pub (w...

A great Sunday lunch in this lovely country pub (with rooms). The roast beef is is excellent and served medium...justin how I like it. The desert choices are amazing, and the tate tatin was sublime.

T
3 years ago

It's very local to me they so great food and it's ...

It's very local to me they so great food and it's a lovely setting. Sunday roast could be better in that I don't feel its as good as the other food they do.
But Sunday roasts are very objective. And actually doing a Sunday roast is actually always best done at home.. So that's OK.

N
3 years ago

I was really looking forward to staying at this ve...

I was really looking forward to staying at this venue. Unfortunately the room we booked, the bath had broken a few days before (this was the main feature on why we booked this place). We had no call/message to explain the situation, as we could of cancelled and rebooked for another date especially as we booked with a voucher and paid up. We had driven 2 hours without a working bath. Wished the communication was better, especially as its classified as a "5" star hotel. It is a shame.

T
3 years ago

There was no water to have a shower for one of the...

There was no water to have a shower for one of the days, none whatsoever in any of the rooms. He threatened to call the police if I didn't pay. Avoid staying here- a very disconcerting experience.

M
3 years ago

Poor for Vegetarians and Vegans...

Poor for Vegetarians and Vegans...

We had two veggies, two vegans and two meat-eaters in our group - we'd called ahead (several days before) to check the a Vegan/Veggie roast could be provided. We were totally reassured and came in a large family group specially.... big mistake.

It turns out they what happens at this pub is that they massively over-promise - unusually they do mention vegan options on the menu - but what happens is they take the veggie option and remove the cheese... same cost, just, what was already an rather unimaginative cheese-heavy meal, now without cheese. Very poor.

The veggie Sunday roast was a meat-Sunday roast minus the meat - again, that would have been ok for a more typically basic pub, but, for a "gastro" pub who claims to understand a more modern diet, it fell flat on its face. There are some lovely vegan-friendly sunday roasts offered by pubs who know their stuff - trust me - I've had a few! Nut roast, vegan yorkshire, lovely gravy without meat juice, delicious steamed and roasted veggies... yum!

The other veggie option was meant to have Camembert... but actually had mozzarella! Quite different, I think you'll agree, but the "chefs" must have had a moment of confusion.

Even the pudding - chocolate mouse - marked as "veggie" we were then told had gelatin in it. That's a pretty stupid mistake to make these days, I'm afraid.

I would say that one of the meat-eaters really liked their traditional Sunday roast... so if only this place didn't try to pretend it was capable of more, then this review wouldn't be so bad, but as it is, this was an almost offensively bad meal concocted by people who clearly didn't have a clue, and for some reason that I can't quite fathom, wanted to pretend they did.

Steer clear.

M
3 years ago

Great staff, a clean and tidy room with an amazing...

Great staff, a clean and tidy room with an amazing bathroom and super soft bed, and the best black pudding I've ever had!

At night the surrounding area is almost silent, and allowed my wife (a famously light sleeper) to get a good night's rest.

The Staff were charming, polite, and very helpful.

J
4 years ago

Having just spent 2 nights at the Packhorse Inn, f...

Having just spent 2 nights at the Packhorse Inn, for an anniversary treat from my husband, I would highly recommend this loverly hotel.. Beautiful setting, just outside of Newmarket, the comfort, the food, everything was outstanding. Because I have a disability, the management, and the start in general, went the extra mile to ensure my safety and comfort.
Thanking you all for a wonderful time, looking forward to seeing you all again soon.
Kindest regards...Janice Dean