Packair Airfreight Inc - Packair Customs Brokers Inc Review

Fantastic work!Packair,don't know what to say but very professional helped us with quick move our equipment to over seas.

Outstanding Job! They are active and timely.Highly Recommended.

I had a package for the first time in customs. Packair was very quick to get it processed so I could avoid storage fees. He also helped get some messed up paperwork done so I could get my package fast. I highly recommend this place!

Corteous personnel, no breakage or loss. Policies were explained in full prior to service. I would definitely hire this company again.

Best customer service, reliable company. I been getting shipments from out of country and they handle it with care.

These guys really helped me out, and have a great deal of Brokerage experience. I've used them several times for Import and transportation shipments, and they have come through for me. They have been very helpful in providing guidance and information prior to our dealings with foreign companies, which have helped us avoid problems at US Customs before they happen.

Packair are one of the best companies I have ever dealt with!

We have been looking for a full service 3PL company for our new business and came across Packair.com as we needed a customs broker.

It was clear that their customs brokering service was top notch. They offer a seamless, professional service that makes life so easy as an importer.

We then discovered they also offer warehousing and logistics.

We had 60 boxes delivered to our home from our overseas supplier, as we had been turned away by some of the nationwide 3PL services. Within 24 hours, Packair came and collected all our boxes, processed them and shipped them to our customers. We hadn't even completed the paperwork and they were already organising a way to help us through our crisis.

The entire service ended up costing us LESS than we had been quoted elsewhere, even though they sorted it out last minute. We also benefited from their discounted shipping rates.

Best of all, was their customer service. Salvador and Shahab are incredibly friendly and clearly care about the service they are offering. A lot of logistics companies say "we'll deal with operations so you can focus on the important things like sales and customer service" - these guys actually live by those words. Simply amazing! I am so happy we found this company

Professional Job! They are unique company and their work is also unique.Most welcome them.

Best Brokerage company in Los Angeles!... Working at A Customs Brokerage is a phenomenal experience.Professionally, you are constantly growing and evolving by tackling the most complex challenges, you feel constantly inspired and excited by being part of this family.

I wish I had found Packair sooner! Would have saved my business a lot of expenses from returns, damages and lost customers! Thank you, Packair for your service! It truly saved my business!

We are a new company, first time importer from China and our commodity contains lithium. While most customs broker turned us down because of hazardous lithium and a small volume of cargo LCL, packair made it happened easily even during the first week of the 25% tariff hike

Friendly, responsible & responsive Customs House Broker

Dealing with Hans initially sounded great, shipping our truck from Houston to Cartagena Colombia for 40% less than the next lowest quote. Unfortunately over three weeks of working back and forth to get this ship booked, we were told all was settled and I had submitted payment. 10 days of no response to emails and a call, I got Hans on the phone to be told that nothing was booked and the date he told us was no longer available. We tried to continue to work toward a solution but as our new shipping date was only two weeks away, we ended up booking through another company which took 48 hours from start to finish and are now heading toward the port. This situation ended up putting us in a bad position as my girlfriend's US visa is near its expiration and we're rushing to Texas instead of taking the extended trip down to see the sights as we had planned.

Edit in response to the owner:
I have every email archived. I've lost time and money over this issue and am being 100% accurate in my description. We settled on May 17th, I only ever requested that date. I'm happy to provide the full email thread to any potential customer.

Thank you for moving our stuff from arizona fast and red carpet service

10/10 Service! Packair is one of the last honest shipping companies around. From all of my years experience in distribution and dealing with freight forwarders, there is a lot of dishonesty and I truly appreciated Packair s honest, reliable, and trustworthy service. 0 headache or hassle, didn t have to lift a finger with Packair! I ll be shipping with Packair from now on.

Great deal! They shipped my goods safely over seas.

I was anxious about my parcel.But they took care of my parcel.I am impressed to their work.Best Airfreight !

love packair they helped us with iour imports, very friendly. i will use them for my future business.

I found Packair from online Google search, and I am so happy with their international air freight shipping service. My business suffered quite a hefty loss from damages and delays from the previous forwarder we now no longer work with, and very satisfied with Packair s on time, safe and secure international air freight services. With Packair s cargo insurance, and prompt communication, I was able to really focus on my business and sales rather than stress about the shipping and freight logistics to the customer.

I have used packair for all of my imports and he has always been fast and efficient.

all around, every step of the way! Bravo Packair! I had my doubts whether a shipping company could handle my one-of-a-kind merchandise high value and very rare. After shopping around for quotes online, I stumbled upon Packair s site, and it is quite obvious that they are used to working with high profile clientele who move high value and rare freight. Apparently Fedex and DHL go to Packair when they re not able to ship special cargo! Their staff is SO friendly, knowledgeable, and helpful! They answered every one of my calls, and really took the time to explain my options and best method of transport for my needs.

They did they work nicely. I salute your harwork in moving staff!