Oxbow SA Review

Oxbow Motto- The answer is yes, whats the question?

This business should have a zero rating do not use them. We paid a large unnecessary settlement with them after they renewed a contract without our approval.
They are still taking their direct debit amount every month. The service levels are awful awful. Stay away use another provider of this service

Top professional staff who surely know what they are doing. I will recommend their service to anyone who value their business...

Tailor made business solutions that allow you to run your business as efficient as possible. Great company, amazing people and even better solutions.

Terrible service. After nearly a year of letting oxbow try fix their useless phone systems we have now had enough. Phones consonantly down not able to make or receive calls. When phone lines are up quality is terrible. Would strongly recommend to other business and individuals to not sign up with oxbow and look at alternative options. As seen by other reviews we are not the first to have these problems!!!

Always had excellent service and Sonia always willing to go the extra mile.

Xerox platinum business partner, for all office equipment and consumables..they also do cctv& access control, printers, yealink and Samsung telecoms

I have had the honour of meeting the Oxbow team and working closely with them. The team has great energy and are committed to providing the best customer service in a changing world that brings a new era of smart office requirements. I recommend Oxbow and the Oxbow People!

Please think carefully before doing business with Oxbow. They charged us for a machine that was collected i.e. we paid for a machine that we never had and eventually blamed the client never resolved the issue. Secondly the conveniently forget to tell you about the 120 days notice period, and if you fail to do so the contract automatically renews for 12 months. I have to be honest an say that they are the worst company that I have ever worked with in my entire life.

Service and prompt and precise excellent communication. Thanx Sue

Oxbow dont know how to resolve problem between customer and themselves. Every time you look for your rep you hear he has left the company. In the two years dealing with them I had about five reps at my business. They debit money from your account as they please and you as customer cant do anything about it. Nothing!

Such a positive group of people fulled with energy and drive that run Oxbow!!! What an incredible company!!!!

I have always had a great experience with Oxbow Consumables. My orders are dealt with promptly and there are always prompt comms should anything I want be out of stock or delayed. Often orders placed in the morning arrive the same day which is such a huge help!

On the one occasion I had to query something it was dealt with immediately and resolved in the same day, something we rarely encounter these days.

Our orders are never big but this never affects service delivery!

Thank you Oxbow Team for being so efficient and more than anything, for me, being so customer service driven!!

Oxbow has offered our company the absolute best service, the staff is efficient and accommodates your needs 100% definitely highly recommended

Great company to work for. Xerox printers definitely the best in the world.

Fantastic bunch of people! Recommend them all the time! They know how to treat their customers! Well done guys!

The worst service I have ever received. Get your business and then everyone disappears. Try not to sort out any problems. Promise everything and then disappear. As a business we are very sorry we moved to Oxbow. It's shocking!

Justine and the team are absolutely great!
Efficient. Attentive. On it.
Such great partners!

There is no better way to get your telephony needs looked after than by the professionals. Attention to detail and most of all, at the right price. Service is key and Oxbow maintains the relationship so you do'nt feel abandoned.

Words fail me... just like Oxbow when we needed them

It's so awesome to see such a team working together for the betterment of not only the industry but the country itself. What an amazing experience working with Oxbow team.

I have been dealing with Oxbow for a number of years. They are friendly, efficient and professional at the highest level. No task is to small and no problem is to big. They will find the best solution for you and your company. It's a real pleasure dealing with this team. They like part of our organisation :-)