Outback Physical Therapy Reviews

I started working with Naomi from Outback Physical Therapy this spring, after living with chronic back pain for the last 20 years. She is easily the best physical therapist I have ever worked with. The program she created was so tailored to my specific needs, and really helped me shift my mindset of how to care for my body. I feel stronger than I ever have, have less regular pain, and now feel more educated and better equipped to manage pain if it does happen. I can't recommend Naomi enough. Plus, scheduling with Cindy was so easy. She went above and beyond to help me navigate my insurance coverage, especially as things were shifting early in the pandemic. I did most of my appointments via telehealth, but when I did go into the office, I felt very comfortable with the health and safety protocols being followed.

I have had three acl repairs and my father is a physical therapist. I went to outback and it was horrific. I have had at least 5 different PTs and personally know 10. This man has no clue. I firmly believe if I stayed with him I never would have gotten better. On the first day he asked me to roll my heel on the wall. I had already been biking for 4 weeks. He was more interested in how cool the iPods in each room were then my progression. Holy hell.

I didn't have high hopes for physical therapy after an experience in my teens left me feeling like PT was just exercises and ice packs. I shared this with Naomi on Day 1 and she committed to providing me a better experience. She has far-surpassed my expectations, supporting me through treating runner's knee, to surgery prep, and post-surgery recovery. Naomi's knowledge of the body and physical therapy methods have allowed her to perform some "PT Magic" - helping me walk out of sessions feeling ten times better than how I felt walking in. Sessions with Naomi have helped me to better take care of myself and continue to push progress on my own with at-home exercises and stretches personalized for my recovery (she has adapted and combined exercises to meet my needs on multiple occasions). Naomi is personable, friendly, and funny, making even the more difficult sessions enjoyable experiences. I couldn't recommend Naomi more highly.

The staff and space are fantastic! The office and rooms are clean, neat, and more private than a lot of other offices. Everyone is friendly and I have never been treated by more knowledgeable or respectful people. Best PT I've ever been to (and I've been to 6...). You guys are fantastic!

My husband and I both have had excellent experiences with Ithamar and Outback PT. Ithamar is professional, compassionate, highly skilled, and a most delightful person in general. He listens carefully and responds with focused, effective treatment. His treatments have made a huge difference to my health and activity level as well as that of my husband. I was distressed to read the one negative review which was so different in content and tone from the other reviews and from other clients with whom I've talked -- it was poorly written and frankly seemed if not bogus then the ramblings of someone with an agenda. I hope it won't deter anyone from getting the help that Outback can provide.

I had heard great things about Outback Physical Therapy and they completely met, if not, exceeded my expectations! I have been to some other physical therapists in the past and Dr. Goodman was the best by far. She was thorough, efficient, and incredibly knowledgeable. I had a very quick recovery thanks to her manual work and all of the exercises she taught me.

Furthermore, her passion for the job made it a true pleasure to work with her. I never thought I would enjoy going to physical therapy!

Beyond my work with Dr. Goodman, the whole staff was a pleasure to work with. Cindy, the patient care manager, was always responsive and on top of everything.

Lastly, the office has taken the COVID-19 situation very seriously and made it feel safe to visit. They keep everything sanitized regularly, have multiple air purifiers, and stick to effective policies to prevent close proximity between patients and other staff.

I am very grateful for my time at Outback Physical Therapy and would highly recommend the office.

I have been seeing Dr. Jotkowitz for almost 6 months now and he is one of the best physical therapists I've ever been to! I've had chronic backpain for years, but since I've started going to Outback Physical Therapy, my entire body feels better! Thank you Dr. Jotkowitz, you are the best!

Everyone at Outback has become almost like a second family to me. When I originally came in, I had been feeling very discouraged by my injuries and Dr. Naomi Goodman put me on the path to healing and helped me find ways to be active along the way (without aggravating my injuries). The results were incredible. I am now back as a patient again with a separate injury and was genuinely excited that the new injury meant I could start going to PT again (weird, I know, but the place is that good).

Outback is a small business run by kind and caring people. They accept all forms of insurance (including Medicaid, MassHealth, etc.) Dr. Goodman is aware of the multitude of inequities in society and in particular in health care. She is committed to providing culturally appropriate, inclusive care. As a woman, I have had many health care professionals doubt my pain. She never has.

Cindy (Patient Care Manager) and Amanda (Patient Care Specialist) are fun, welcoming, and very responsive to scheduling and other patient needs.

The office is incredibly clean and feels very safe during COVID. (Telehealth care also available.) They have all of the equipment I could hope for: elliptical, stationary bike, treadmill, arm machines, dumbbells, the list goes on.

10/10 I would recommend this place to anyone!

I offer my highest recommendation for Outback PT! They were recommended to me by my doctor to address a running-related Achilles injury, and they are OUTSTANDING! I noticed their prompt and professional service from the moment I contacted Sue to make an appointment. Ithamar is the physical therapist who worked with me, and he is extremely knowledgeable, patient and kind. At my initial evaluation appointment, he provided a thorough background and assessment of the injury, using computer software to explain the injury to me and provide a plan moving forward. As a runner himself, Ithamar understood both the physical and mental difficulties I faced along my road to recovery. He provided great reassurance and encouragement! Once I was able to run again, he administered a practical running gait assessment to make footwear, exercise and training recommendations to address a chronic hamstring injury I was also experiencing. By implementing these exercises and small changes, I am stronger and running pain free for the first time in over 4 years! Ithamar is committed to his patients until they are improved. I love Outback PT for the level of service and care they provided! They're AWESOME!!!

Great owner and crew that works to bring you back from injury through education and skilled techniques by the clinicians.