Outback Marine Review

Great company to deal with. Competitive prices, fast delivery, great communication. I've order multiple times from these folks and never had an issue.

Great price and GOOD service have bought 3 times in the last month

Device arrived in under 48hrs from QLD to NSW. Superb service. Thanks Outback Marine

Very fast turnaround, great communication throughout (including a phone call to let me know it'd take a few extra days to get it from the warehouse)

I have bought a few items from them now and recommend them highly. Their pricing is very reasonable, delivery quick, and overall service experience has been excellent.

Very impressed with the service lightning fast.. will be back for more

great products that have done exactly as advertised....fast supply...thanks

Outback marine stepped up and delivered when it counted. Good products, service and technical support.

Good supplier fast delivery and good contact all OK

Online purchase completed in record time.
I was concerned that the items purchased may not be stock items but the site showed them in-stock prior to purchase. Delivery proceeded in super fast time and results in a very happy customer.
Thank you Outback Marine....I will be back!

Excellent pricing for chargers, and order was dispatched quickly. Highly recommend.

Great products, easy and secure payment, great communication and fast delivery.
What more can I say?
Outback Marine are up there with the best online stores.

Well, I'm very disappointed. All I can really say is that "Outback Marine Australia" must be a very wealthy firm. I have rung their Arundel Office on two occasions and spoken with a real person, Keith, explaining I wish to purchase an autopilot valued at well over $1000. On both occasions Keith has informed me that the "Boss" will get back to me. However he did say that the boss could be busy sailing his boat but none the less Keith assured me he would contact me at some stage. Silly me, I actually believed him.
I shouldn't grumble, it only cost me two mobile phone calls and there are plenty of other firms. Thanks for trying Keith, Cheers Gary Hill Geraldton WA

Just purchased a number of items from Outback Marine. Service was great and received everything within a couple of days. Definitely give these guys more business.

Easy to deal with, always happy to help. highly recommended.

I don't often do reviews. I'm a repeat customer of Outback Marine... I had a problem with my second order. Chris went out of his way to resolve a delivery issue I had and resolved the problem with professional autonomy. Quality service, quality products, easy online shopping experience. Highly recommended.

Great service and nice product. The online purchasing experience has been second to none with frequent, timely and accurate updates. Other shops can learn a lot from OMA on how to do business online! Very Pleased.

Easy payments and fast services and delivery, very happy so far.

Ordered paid for and received 2days later. Great service, the only improvement possible would be if a tracking number was generated and emailed at despatch.

Beware of these guys they have items on the website they no longer carry but will be happily take your money then send you some inferior brand at the top end price. Chris said he would send a post paid satchel to get the item returned but never arrived, I ended up sending it back at my cost!
Took 3 weeks to get a refund after calling at least 10 times.. Rubbish customer service! Worst I've ever come across!

I have had great success with all products I have purchased from this company. Good value for money. Delivery is fast.

Excellent service very prompt delivery would purchase again

Purchased a Victron battery charger, great genuine product, fast delivery,well packaged to avoid any Transit damage.

Product is as described, the price very competitive and delivery was surprisingly fast given the pandemic situation. Overall I'm very happy with the purchase and service.

Have not had chance to install as yet but equipment looks to be well made, comes with good manual and setup instructions. Delivery was good and no damage, packaging was ideal.

After reading these previous reviews I am truly shocked as the Outback Marine I have dealt with does not reflect what has been said. I have a feeling it may of been written by the competition, trying to ruin Outback Marine's business.

I have had multiple experiences now with Outback Marine, and every time they have been fantastic. They have been great over the internet, the phone, in person, and even been great on chasing up warranty claims.

I have purchased from other vendors in the same space, and can say I have had some terrible experiences, after you purchase an item they want nothing further to do with you, especially when something goes wrong.

Outback Marine was a breath of fresh air and I will continue to buy from them.

Our experience dealing with Outback Marine in the conversion of our Motorhome to lithium pff grid power has been very positive. Great products, good support, competitive prices and excellent technical advice. Gary and Jack have always been extremely helpful.

I would highly recommend Outback Marine as a premium supplier. I am currently having my off-road caravan converted to lithium power following the quality of service and support received with the motorhome conversion.

Purchased the Victron MPPT 75/15 SmartSolar charge controller, very happy with the product. Required a firmware update, all done through the app once the correct Bluetooth pin was entered. Also happy with the packaging, wrapped in bubble wrap, nice work.

On December 15 I ordered $3500 worth of marine batteries that were marked as "in stock" and needed by December 25 for a boat trip. A week later after hearing nothing - no email, no text message, nothing - I called up and were told that yes, they were on their way but was given no delivery date, no tracking number, nothing. On January 4 - long after my now cancelled boat trip - the delivery truck showed up at my house without any notification. Needless to say I will not be buying anything from Outback Marine again.

supply chain is efficient trough e-mails following the sending. Website is perfect. Product description well done. Pricing correct. An improvment should be done by a delivery time acknowledgement before the payment. In order to plan your own job, it s always better to know the exact delivery date.

Awesome Product, Extremely fast dispatch and delivery,
Thanks Guys

great service , products were delivered very quickly

Brilliant communication and brilliant service. Australia Post lost my first order. The Crew at Outback Marine posted a new one straight away and I received it. A pleasure to deal with and hopefully buy more stuff from thank you.

Amazing support and very quick delivery. I had one small issue (not their fault) and they resolved it no hassle at all. Recommend highly.

Purchased Victron battery charger at very competitive price, was delivered promptly well packed included in purchase price.
Excellent communication on order updates and delivery eta.
Highly recommend this company.

Just received my Victron IP22 charger. Amazing service. Despatched on Monday and received Wednesday. Item fitted and charging my caravan battery. Item was competitively priced and has good product reviews. Thanks guys.

Excellent service. Plenty of emails to keep me informed. Turned up in a couple of days which is extremely fast during these Covid times.

Excellent service, prices are as good if not better then anywhere else .
Just a phone call will sort any issues out .
Thanks Folks
Jim.

am sorry that we could not satisfy your needs. was their answer to my after sale enquiry
will never buy from here again

Easy to deal with, prompt delivery and great customer service. Highly reccomended.

WARNING! I placed an order on a wednesday for close to $1000, paid extra for express TNT shipping.. Called to confirm payment has gone through, said 'Yep - we are good to go'.. Call on Friday morning.. 'cant find your order... ohh.. issue with payment gateway, we didnt have your mobile number' (NOT TRUE) They had all my details - Absolutely poor service.
I WILL NOT USE AGAIN - If you need something quickly perhaps look for another option
Now im high and dry with no product which i needed quickly. Hence all of my efforts for follow up.

Excellent service and delivery. Even under the COVID 19 constraints, the battery charger was delivered next day into NSW.

Good price for Cd 2 CD battery charger, fast delivery, all good .
Thank you

Ordered a Bluesea Safety Hub 150 from these guys, I emailed first to check for stock, and they responded quickly to let me know that they did. So i ordered the part and received it within a couple of days.

Very happy with the communication and service :)

Ordered a Victron charge controller Tuesday, delivered at my door in Sydney Thursday - that's great service

Excellent price, quick delivery. A very good company to deal with supplying top quality products. Graeme

Great service and very short shipping time,
Highly recommended.

Great prices, helpful staff and prompt shipping. What more can you ask for. No hesitation in recommending and will order from these guys again

The price was good and the delivery was fast with progress reports all the way. Everything was as ordered and well packaged.

Order was delivered quickly even when ordered over the Christmas period.

Online order placed in the evening, packed and ready for delivery the following day, received my order the next. A positive experience for me. Thanks Outback Marine.

Very fast postage and great communication.

I wish all online stores were this good to deal with.

Product despatched quickly and arrived in WA within a week. Best price online

Used them a couple times now, have had one issue but was quickly sorted on a previous order. But I have found the service and shipping very good and they stock quality gear. Will continue to buy from them when needed. Thanks

Their product knowledge and price were very good, they had everything I needed and arrived quickly at very reasonable postage rates.

Outstanding service ,Chris in sale is very helpful and willing to help. I'm very happy with everything . Great company . Chris the tech support is also fantastic . Items arrived the next day, how good is that . I will be using Outback Marine for all my solar needs .

After two terrible experiences with EBay companies advertising IP67 Blue Smart chargers, I found Outback Marine. The price was very competitive and they were simple and a pleasure to deal with. Highly recommended.

Great company to deal with. They know their products and provide excellent service. Highly recommended.

Great Product, Good Turnaround, No Issues Happy to Recommend.

I own a marine electrics company in Hobart Tas & i will be using these guys a lot from now on.
Well priced , fast freigh & great customer service over the phone.

Great friendly and informative staff via phone and email.
Purchased items online, easy.
Delivery via Aust Post within one week

What fantastic people to deal with. Ordered and paid for the Enerdrive DC 2 DC charger online, immediate response saying the unit was posted and a tracking number provided. Further emails advising progress etc then even an email saying it had been delivered. Aust Post was spot on delivered from Qld to Tas in just 7 days even over a long weekend period. I would only be to happy to recommend Outback Marine Australia for service, price and communication. Tax invoice was included.

Outback Marine process the order straight and provide excellent service

I find it very unfortunate writing a negative review based on one person who could not find the good manners to provide decent customer service to a potential customer. If I ran our businesses based on the treatment we have received, we would not be in business at all.

I recently purchased an Enerdrive DC2DC dual input charger.
I am very happy with the product and excellent service including delivery time. The price was also excellent. I will definitely recommend them and use them again myself.

Fast delivery, good price, this inverter helped us to bring our boat back from Queensland recently. 62 hours of continuous driving, 550nm covered, and this inverter had all our computer gear and phones charged without any problem. Recommended.

I called the team at 12:30pm Thursday and parcel delivered 12:15pm next day! Great service, and great phone attitude! Pleasure to deal with.

Great online experience, quality products and helpful staff. Big thumbs up .

too. Very pleased with product and contact with Outback Marine. Price was good and delivery realistic, even going through Australia Post, Brisbane to Melbourne.

Good product and price, snappy service and delivery. Well done.

Very dissapointed. Would have liked to be updated on my order over +$1000. Would like to know progress on warranty claim on +$1000 product.

These guys are the best. Can't believe how fast items arrive. Great work, I will be back.

Great products and service, can t believe express delivery from Qld to WA middle of nowhere in 4 days

Excellent personalised service and shipping was amazingly fast, received within 48 hours, thanks lads.