Ossur Americas Empower Business Solutions

Ossur Americas Empower Business Solutions Review

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2.7
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J
3 years ago

Don't bother. I have had 2 of their unloader brace...

Don't bother. I have had 2 of their unloader braces, the one and a custom CTI. The One has dials or ratchet system that is useless. Either the brace gets too tight or too lose. The ratchet broke only after week. The CTi custom brace was made wrong. The bottom and top parts of the connecting point to the hinge were bent. If the Velcro pads don t rest securely against your leg, leaving gaps, the brace moves the bottom of the brace was too long and brace kept shifting (falling). I had to strap the brace so tight I ended up bruising my leg. The angle at which the CTI unloader is set is a fixed position and can t be changed. The joint between the bottom and top were poorly put together (the frame). Even though it was wrapped in carbon fiber, that to was done poorly (bumpy and pitted and cracked). It was inspected by #40. I was in the for 2 and half weeks and the CTI for 4 days. I never got response back from submitting form on their own web site or emailing. They don t want to hear from the consumer. I guess they use "care provider as barrier and use the insurance companies as their source of income. No accountability for quality. This brace was suppose to last at least 4yrs

D
3 years ago

Horrible customer support. They state that they wa...

Horrible customer support. They state that they warranty their products, but if you call them with an issue they tell you to go call the company you bought their product from. They don't seem to understand the concept of MANUFACTURER warranty.

r
4 years ago

WOW! HORRIBLE HORRIBLE HORRIBLE customer service!

WOW! HORRIBLE HORRIBLE HORRIBLE customer service!

My prosthetic broke (CHEAP design and quality) and I called the customer service line. A girl named "Ebony" answered the phone and was the rudest most arrogant customer service representative i have ever dealt with and she was arguing with me and was blaming me for their fault product!

I don't wish my worst enemy to ever deal with "Ebony" and her poor poor customer service skills. she needs to be retrained on everything or be fired

About Ossur Americas Empower Business Solutions

Össur Americas Empower Business Solutions is a global leader in orthopaedics, providing innovative solutions to help people stay mobile. With a team of the smartest minds and advanced technologies, Össur has been empowering businesses for years.

The company's mission is to improve people's quality of life by providing them with the best orthopaedic solutions. They believe that everyone deserves to live an active and fulfilling life, regardless of their physical limitations. That's why they have been working tirelessly to develop cutting-edge products that can help people overcome their mobility challenges.

Össur Americas Empower Business Solutions offers a wide range of products and services that cater to different needs. Their product portfolio includes prosthetic limbs, braces, supports, compression garments, and more. They also provide custom-made solutions for individuals who require personalized care.

One of the key strengths of Össur Americas Empower Business Solutions is its commitment to innovation. The company invests heavily in research and development to create new products that are more effective and efficient than existing ones. They also collaborate with leading experts in the field of orthopaedics to ensure that their products meet the highest standards.

Another strength of Össur Americas Empower Business Solutions is its focus on customer satisfaction. The company understands that each individual has unique needs when it comes to mobility solutions. That's why they work closely with their customers to understand their requirements and provide them with customized solutions.

In addition, Össur Americas Empower Business Solutions has a strong presence across North America, Latin America, and Europe. They have established partnerships with leading healthcare providers in these regions who distribute their products through various channels.

Overall, Össur Americas Empower Business Solutions is a reliable partner for businesses looking for innovative orthopaedic solutions. With its focus on innovation and customer satisfaction coupled with its global reach makes it one-of-a-kind business solution provider in this industry sector.


In conclusion:

If you're looking for an innovative partner who can help you empower your business through cutting-edge orthopaedic solutions then look no further than Ossur Americas Empower Business Solutions! With years' worth experience as global leaders within this industry sector coupled with our commitment towards customer satisfaction we are confident we can deliver results beyond your expectations!

Ossur Americas Empower Business Solutions

Ossur Americas Empower Business Solutions

2.7