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We arrived just as breakfast was finishing and lun...

We arrived just as breakfast was finishing and lunch was starting on a Sunday 12:00. We waited almost an hour for our starters and then another 40 mins before the main courses arrived. My minute chicken burger was so overcooked it was inedible - I sent it back . I was told it would be 6 mins for another burger but after 15 mins we gave up, paid and left.
Other diners arrived, ordered, ate and had left before we even had our starters. Shame as there were around 12-15 front of house staff who were trying hard but obviously the kitchen was understaffed and the weak link.
We won't be back what a waste of our Sunday midday.

We had a nice surprise when we arrived at this hot...

We had a nice surprise when we arrived at this hotel which was the only one that could accommodate us at 2am, our plane was arriving late. We had a very nice and spacious room overlooking the Queen Ferry. We were able to have breakfast at lunch which is rare in the other hotels. We will return!

Beautiful hotel with amazing views of the Forth, v...

Beautiful hotel with amazing views of the Forth, very picturesque. We attended a small family wedding recently & thoroughly enjoyed our stay.
Staff were also lovely & very helpful.
The only downfall for the hotel is parking which we found impossible and had to park at the local scotmid.

Had our wedding here on 29th August and everything...

Had our wedding here on 29th August and everything was superb. Everyone enjoyed their meal and we had some fussy eaters!!! The restaurant staff were excellent and served 40 guests in an efficient and timely manner. Bar staff were friendly and helpful. The Manager and Events staff made us feel so welcome and treated us as if we were royalty during the event and the next morning after our overnight stay. Our champagne breakfast was lovely with amazing views across the Forth and the Bridges. Our room was immaculate. Can't praise the Orocco Pier highly enough for making our wedding so special - we will always remember it and how smoothly everythign went. Would highly recommend for such an event..

Faultless. Kitchen and restaurant staff ensured we...

Faultless. Kitchen and restaurant staff ensured we wanted for nothing. They also adapted menu to cater for our daughter who is dairy and gluten intolerant.

The rooms are the views of bridges were fantastic.

All this for a price that DOES NOT make your eyes water.

Could not recommend more.

Very nice location with terrific view of all three...

Very nice location with terrific view of all three bridges and reasonable parking close by. I would have liked to give more stars but the service struggled to cope with the large but orebooked group of 24 I went with and the price was rather high for what we had. The booking had been made several weeks ahead for a set price but once sat down we were told it would cost more.

Just had our son and daughter-in-laws wedding here...

Just had our son and daughter-in-laws wedding here, absolutely fantastic. Staff were great, venue was outstanding, overlooking the fourth bridges. For a wedding it is highly recommended, rooms were great to stay in, very spacious and comfortable. Thank you to you all at the Orocco Pier for a fantastic day.

Not my first experience in here but will be my las...

Not my first experience in here but will be my last. Premium pricing for a quality restaurant, shame this isn't reflected in the staff. Host that showed us to our table could have tripped over her miserable petted lip. Given wrong menus to start and no water brought table when we asked.. Wasn't informed at start that there was no chicken available, only after the order was placed. Staff not paying attention to what is available. Hand cut chips were drowned in sat. It's a garnish not a appetiser. Just felt very dissatisfied with a pace we usually admire for its top quality service and cuisine. Won't be back

Having stayed overnight and also enjoyed an evenin...

Having stayed overnight and also enjoyed an evening in the restaurant and bar, I can say that every aspect was top quality. Room was great, comfortable and spacious. The food was top notch with dishes in Samphire fresh, balanced and very tasty. The veg breakfast was a game changer too, set us up for the day! The view is stunning to boot, a real gem of a hotel

Ok

I like the Orocco pier a lot. I have stayed there ...

I like the Orocco pier a lot. I have stayed there four times and even recommended it for a very successful wedding to my nephew. The food and staff are great and the views are as good as it gets BUT their gift cards are nothing but a complete scam and you really need to stay away from them and unlike their food they leave a bad taste in your mouth and can totally spoil your visit.



I asked at reception about the balance and was told that the gift cards were not computerised like almost everywhere else and once you used even a part of it the balance was gone,


After a bit of faffing about I ended up getting one of the gift cards back by paying the balance cash.




We were supposed to have a special silver wedding treat in our favourite place but the gift card fiasco was just ridiculous. Don't ever buy one

had an amazing time .so clean and food was excepti...

had an amazing time .so clean and food was exceptional . staff could not have been anymore helpful . definitely recommend orocco pier ..Will definitely be back ..thanks again ..Mr and Mr kench xx

We had the champagne breakfast at the Orocco Pier ...

We had the champagne breakfast at the Orocco Pier as part of an online competition they were running.
Got to say we were not dissappointed.
Met by a smiling waitress who quickly found our details and showed us to our outside seats.
We had the Full Scottish breakfast which was fabulous. The service throughout was great and all the staff were very friendly and approachable.
Finally and not least there's not many better views to have your breakfast in Scotland.
We'll definitely be back thank you very much Orocco Pier.

Great bar with breathtaking views. A truly wonderf...

Great bar with breathtaking views. A truly wonderful place for a special events but a bit on the expensive side. The restaurant food is limited in range and not overwhelming. Get a bottle of wine and sit by the back window for a truly memorable experience.

not the best place to stay my room was in the fron...

not the best place to stay my room was in the front and noisy all night no sleep and shower was to small as door only opened so far so not good for larger person so could not get a shower breakfast was not good so in all will not book again ill go else where for a night in the ferry the need to focus on customers more I spoke to manager and explained my complaints but did not even get a refund or discount very poor as they are supposed to be the best in the ferry

My partner and me spent a great Friday night at Or...

My partner and me spent a great Friday night at Orocco Pier in an attempt to escape the depression of Covid. We had an amazing night and it exceeded all expectations.
Check-in was rapid and unfussy. Our room was spotlessly clean and had amazing views of the Forth Bridge. We used their "Date Night" deal and the price was incredibly good value.
There was a bottle of prosecco awaiting us and we were soon settled in for dinner. Although dinner was served in the bedroom, the service for all courses was fast and efficient (and I've experienced a lot of bad room service in my career!) Trays were delivered and cleared away quickly and they even brought a table from the restaurant so it all felt like a proper restaurant dinner.
Rather than stay in our room, we decided to take breakfast in the Samphire restaurant. Again, I think we got the best table in the house with panoramic views over the Forth and it's three bridges.
Check out was quick and easy. All the staff were super-friendly -- special shout-out for Ali on Friday night -- and there is no question that the entire hotel is Covid safe.
I'd have NO hesitation at recommending this hotel for covid get-away (if you're in the same council area of course!) And at this value, get it while you can!!!

Very nice hotel and restaurant, overlooking the br...

Very nice hotel and restaurant, overlooking the bridge and has a little rocky beach for playing on. Staff great, food excellent. Breakfast was great. We had a wedding reception there and they did everything perfectly.

Absolutely love this place and the Chorizo chicken...

Absolutely love this place and the Chorizo chicken is worth the trip alone. The staff are the cherry on the cake of a fantastically well run business. Spectacular views, too. Can not recommend highly enough!