Openhaardencentrum Deurne

Openhaardencentrum Deurne Reviews

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4.2
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Beautiful Skytunnel II fireplace bought at Open Ha...

Beautiful Skytunnel II fireplace bought at Open Haarden Centrum Deurne. Perfectly installed and properly commissioned at a later time. Good advice, clear communication and flexible attitude. Hats off!

Recently re-connecting our stove after renovation....

Recently re-connecting our stove after renovation. We are very satisfied with the professional installer and solution focus of this company, also at a realistic price. We are warm again, thank you!

We have been helped very well by Marcel van OHCDeu...

We have been helped very well by Marcel van OHCDeurne. Have bought a house with a wood stove from this company. I.v.m. the stove had to be moved when changing the floor. The company put it back and pointed out to us that they were giving a workshop evening where we were told about heating and use. After we made the stove at home, it turned out that something was not right, as smoke came into the room. Marcel came to have a look, thought it was wrong and repaired it. This service was the case. Now we can enjoy our stove thanks to Marcel.

After 10 years a problem with adjustable feet on m...

After 10 years a problem with adjustable feet on my Dik Geurts stove. Good advice on what to do to replace it. Required legs supplied and order is checked. I had given refractory cement but refractory chamotte clay should be used. Owner thinks along and calls the night before to correct this.

We are very satisfied with our purchase from OHC! ...

We are very satisfied with our purchase from OHC! We were given creative ideas about the possibilities and we were well advised on what suits our house. In the spacious showroom we were able to view many fireplaces and we ended up with a beautiful Kalfire gas fire. The employees who came to place the fire came exactly according to plan, worked very neatly and were very friendly and they patiently explained everything. And all for a decent price. We enjoy our fireplace every evening and can heartily recommend OHC!

People make sure you get the bill before you pay. ...

People make sure you get the bill before you pay. What terrible people. Have already called 4x for an invoice, but paid 3000 euros but no invoice. Every time it is promised that they send the invoice, not so. Now go and turn on my legal assistance, maybe I'll get it.
24-12-2018: Called by the son (will take over company) from the current owner. Has offered an excuse for the "lax" attitude regarding the sending of an invoice. Has explained where the shoe pinches. Very sporty of him! I appreciate this very much and therefore change my appreciation for this company. The stove is great and is well installed. thanks for this and success with the transfer from father to son.

It was not an ordinary project. After much brainst...

It was not an ordinary project. After much brainstorming, listening to each other's ideas and Marcel's expertise, we now enjoy our beautiful fireplace. How beautiful it turned out. We enjoy it every day. This winter cannot last long enough for us.

We are very satisfied with the construction of the...

We are very satisfied with the construction of the chimney and the installation of the Hase stove. The mechanics were all very meticulous and professional. The collaboration with Anton went very well. We have been able to make good agreements with Fireplaces center Deurne. It took a long time to answer our questions by phone.

Large store with a surprisingly large amount of fr...

Large store with a surprisingly large amount of free-standing stoves for almost any type of fuel.
On Saturday it was quite busy here which made it more difficult to speak to the available staff, keep this in mind (advantage is: you can take a look around)

Just now at OHC deurne indicated that we do not ge...

Just now at OHC deurne indicated that we do not get the fire burning properly and that we think this is aeration. The salesman indicated that he immediately (25min drive) came with us to solve this problem. He has shown us in detail how we should fire and the problem is now solved.

This service exceeded all our expectations. Very well helped.

Excellent service in the store, as well as the emp...

Excellent service in the store, as well as the employee who came to install the stove and renovated the chimney. Well delivered. After a few days, a change in the chimney pipe placement is desired. Again, all cooperation at no extra cost. TOP!!!

July 16, 2018 a bloody Monday, Mike, employee of O...

July 16, 2018 a bloody Monday, Mike, employee of OHC Deurne comes for the installation of our wood stove. The advice and sorting out of the stove was already good, but what Mike did on this hot day from 12.00 to 21.00 hours the roof up and down in the hot, hot sun was great. Our stove is expertly and perfectly placed. We will certainly enjoy this!

There is a gas fire in our new home, the ignition ...

There is a gas fire in our new home, the ignition of which suddenly stopped functioning. One phone call and within 10 minutes Marcel was on the doorstep. Not only solved the problem but immediately cleaned the windows. Use and received maintenance advice. Maintenance and moving the fireplace after the winter will naturally be accommodated at OHC. What a warm TOP Service! Highly recommended. THANKS

Our gas fire was installed three weeks ago. This w...

Our gas fire was installed three weeks ago. This was preceded by a very pleasant, extensive and expert advice in the shop in Deurne. After that, the fireplace was installed in our new home, we worked very neatly and everything was neatly cleaned afterwards. The result is great and that for a good price compared to other providers. Highly recommended. Great service and good communication. Top!

Beautiful case. Also received very expert advice f...

Beautiful case. Also received very expert advice from Marij. She helped to achieve a good result. Nice conversation. Clear agreements made and also kept. We are very satisfied with the delivery and finish. Recommended.

We are waiting for a quote from January .... we ha...

We are waiting for a quote from January .... we have been to your store twice, e-mailed 3 times, received a call where it went .... I think you are too busy ..... week to be called back again a pity !!! service zero dusssss ....

In my opinion, they were too busy, which caused th...

In my opinion, they were too busy, which caused things to go wrong, such as the fitting date of the gas fire. 2 parts that would be delivered, we had to call at the back, but in the meantime we had already received an invoice twice. especially communication leaves much to be desired.
Furthermore, the gas fireplace is well installed and works as desired. The mechanics are willing to take a step extra.

Electric fireplace (faber e-matrix) including TV f...

Electric fireplace (faber e-matrix) including TV furniture and casing purchased. Everything is tailor-made by them. Collected and installed yourself. Very friendly and helpful people with knowledge. Really nice and high-quality furniture. Very good service from the company itself too. Incidentally, a nice showroom with a lot of choice!
Search no further!

Very bad experience with it. Arrogant company. Aft...

Very bad experience with it. Arrogant company. After ringing a bell several times after I rang the bell, I gave up. You don't hear from them anymore. Perhaps an unlimited budget is a prerequisite for making an offer?

Recently bought a gas heater at Openhaardencentrum...

Recently bought a gas heater at Openhaardencentrum Deurne.
The explanation about the heater was excellent and the customer service was great.
Delivery and installation were also very good.
Everything nicely finished and cleaned up

Great barbas wood stove bought at OHC.

Great barbas wood stove bought at OHC.
Large showroom
Expert advice

Attended course Co2 neutral heating during the warm winter weeks. Very educational to learn how to burn wood in such an environmentally conscious way as possible.

Openhaardencentrum Deurne

Openhaardencentrum Deurne

4.2