Everyone that I spoke with was very kind, courteous, caring and helpful. The crew that came to my house explained everything that they were going to do and why. I however never want to need there help again, but if I do I would NOT call anyone else! I did call a big name company when my problem started, when they quoted me a price, I called Omnicon and I'm so happy I did!
I have had the opportunity to work with Amy O'Neill at Omnicon. She is a great representative for Omnicon Restoration! Amy and her team at Omnicon did an outstanding job helping me with their services. They were very prompt and concerned to do their very best to assist me. I will definitely call Omnicon if I have any problems or losses in the future! Thanks Amy and Omnicon!! -Itzia Tudisco
I never experienced a fire before, nor at the time did I know any one who did. I met with Mark who explained the process and helped to somewhat calm me down. I prepared a wish list along with a description of the locations of all outlets in the home which was helpful to them. My home was gutted and updated according to the new codes. Their work was perfect. Due to the small town I live in, my village had some rule that u had to use a specific electrician licenced in my town. This electrician chose not to meet with me , before starting to work. Placing outlets and light switches where he wanted them, and omitting the locations where they were. When I questioned what they were doing, the electrician gave me attitude. I called Omnicom who immediately helped to resolve this matter. Then the electrical company owner finally had time for me. Now he had time to acknowledge my existence. On a better note, I don't want to leave out the professionalism of the entire. Omnicom staff. Office staff, Dry wall, carpenters, plumbers, the person who tiled my bathroom suite and anyone I may have omitted in error. Everyone working for Omnicom, in my opinion, were the greatest. May God continue to bless u all. Barbara Tall.
They overcharged us on boarding a 7ftx2.5ft store from door. One single door!!! They charged $550!!! So disappointed how they took advantage of our situation. Will never call them again. The guy was nice but completely ripped us off with this service charge.
From beginning to end my experience with Omnicon Inc was a pleasure. Tony Carter made sure I understood what work would be done and when it would be done, and the office staff took care to answer all my questions, including any insurane questions I had. A caring company!!!
When my moms place was faced with an accident which water destroyed her bathroom and flooded her master suite she was devastated. We called her insurance and from there it was nothing but happiness on the part of Omnicon Inc. Everyone from the contact person when I called, to Matt the coordinator of the restoration project was nothing but ULTRA PROFESSIONAL I never expected such competence along with respectful courtesy. It took about 6-8 weeks to complete but in the end it was beautiful craftsmanship. Trustworthy, respectful, and overall just beautiful job well executed.
Therefore, if, you are ever faced with a dilemma or unforeseen tragedy please call this place. You will not , I mean not be disappointed. Thanks Omnicon!!!
Due to a massive water leak from a second floor toilet late in the day, my house had major water damage on both the 2nd floor and the first floor. Most of the carpet and pad on the second floor had to be removed. There was some drywall damage on the 2nd floor but there was a great deal of drywall damage on the first floor as the water continued to flow down from the second floor.. Both 2nd floor bathrooms had the floors removed to the subfloor and both vanities had to be removed and discarded. My insurance company referred me to a damage restoration company, Omnicon, Inc. I called this company and talked to a lady (Fran) who was very helpful and genuinely concerned for me and the damage I was facing. A representative was sent to my house that evening to assess the damage. He gave me a detailed description of what had to be done to clean up all of the mess caused by the water and what the reconstruction would look like. The next morning an Omnicon crew arrived and they worked all day to take care of the clean-up. I was amazed and impressed at the extent and the quality of their work. When the crew left the house, the extensive clean-up was completed and the entire damaged area was left clean and organized - I was totally impressed with the quality of this work. The next day, my insurance company sent out an adjuster to evaluate what restoration would need to be done and to prepare a corresponding cost to complete this restoration. This estimate was approved in a couple of days and I hired Omnicon for the restoration work. The Omnicon crew and project restoration manager (Ben) were absolutely fantastic - I couldn't have asked for anything more than what these people completed, All through the restoration process, the project manager carefully explained to me the work and the process of repairs that needed to be done in coordination with the insurance company estimate. These Omnicon workers were people centered and they asked for my approval of specific work to be done and explained every step in detail. In addition to their efforts to keep me involved and seeking my approval of various issues, these workers were extremely experienced in every area of replacement and repairs. I have never come across construction (and damage routines) people who were so people centered and had the goal of excellent replace and repair processes. I give the company Omnicon and their damage assessment and restoration workers my highest and complete recommendation. No one wants to go though extensive damage to their home, but tis company greatly reduces the stress and makes the restoration and its related strain and tension as minimal as possible. The results of the completed restoration are wonderful!
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