One of the worst airlines with only greedy attitude!! I booked this airlines and they unexpectedly they delayed the flight and simply didn't even provide the basic amenities for the passenger including food!!
It was funny when I even send an email to almost 10 people in the company including CEO, Their automated system replied it will resolve the issue after 14days for the journey that my families journey today!!
Never book with them at any cost for long connectivity!!
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I've always travelled by Oman air And their hospitality is far beyond the imagination And with the new airport in Oman The facility is superb and a very Morden airport Oman air with its many connecting hubs it's one airline that is very user friendly in terms of time and connections Hoping to have bigger aircraft from Muscat to Zanzibar This will be an added advantage I've always been a fan of Oman air
Very incompetent staff and has no authority at all, don t waist your time arguing with them it will add more frustration only. Useless management. If you have other airline option simply go for it.
Absolute disaster, flew with 2 babies from Muscat to Munich in January 2020. A week before departure, I called Oman Air Germany and tried to sit close together because the babies are still being breastfed. We also wanted to register the use of 2 bassinets. Unfortunately the employee couldn't do anything. We should try the online check-in. When checking in online, only 1 baby per row was possible despite free rows. Ergo 20 rows between a 12 month old baby and the mother. At the counter only incompetent people and no success. The staff didn't even know how much baggage allowance a passenger was allowed to carry !!!!!!!!!! When we sat on the plane, all potential baby seats were occupied by people without children. Many people sat separately. Overall rather unfriendly staff. When landing at 8 p.m. on a Saturday, the baby seats were missing. Oman Air shared and with which we can buy some at our own expense without reimbursement (Saturday at night !!!), or wait 3-5 days in Munich, or drive 300 km without a child seat with 12-month-old babies. Thank you very much, but no more customer unfriendliness is really possible!
Very bad experience, on 31.05.19 from Colombo to Muskat was set on the approach a drunk next to me. This hit me on the upper arm, ribs, stomach and thighs. The staff did nothing. There was not even an apology from the staff.
omanair.com
