Olson Brothers Entertainment Reviews

I am so impressed by Point S businesses and grateful to Olsen Brothers and Brad. I had a little mishap on Highway 18 in near Seattle and blew out my tire. I am from Portland so I got the car to another tire place in North Bend. They said they would have to sell me 4 new tires because I have a AWD ( I just bought these ones in November). I love my Nokian tires. So I said no thanks and took my car with the spare. I found another well known tire company that sold Nokian tires, they said they couldn't find my tire anywhere in the country and that they must be discontinued, so they would sell me 4 new tires. SO I CALLED MY shop, Olsen Brothers in Milwaukie Oregon. Brad was awesome, he had 44 of these tires available. He found another Point S shop near me, Good Neighbor Tire, and sent the tire up in 24 hours and they mounted the tire and I was good to go. Everyone was so professional and accommodating. Four new tires would have cost me would have cost me $800-$1000. And I love the Nokian tires. The are the absolute best: quiet on my Pilot and awesome in the snow and ice. Thank you everyone!!!!

These guys are great in there customer service there prices are unbeatable there over all experience in mechanics is A-1. I come clear from Gresham to these guy's thats how outstanding they are in fact 5 stars is NOT enough. I am a very satisfied return customer

After driving 1.5 hrs under the promise to be met by a driver to gain Access to my vehicle only to be greeted by a dude telling us to wait for another driver because he was dispatched elsewhere and we had to return the next day.. total b.s. if you ask me...

This morning I had my Mercedes Benz SL65 AMG towed to the dealer for repairs. The car's adjustable suspension had dropped on the left front corner making the car undriveable and largely unsteerable. The already limited ground clearance was substantially compromised.

Mike showed up with a flatbed, assessed the situation, and took meticulous care in loading and unloading the car to prevent damage. He was courteous, friendly, and efficient. Even the servicer advisor at Mercedes Benz of Portland was impressed and commented: "I see why you use Olson Bros. Towing."

I have used Olson Bros Towing on a number of occasions and the service is always excellent.

Olson Bro towed (specifically Josh H.) my car to the tire shop when I had an extremely flat tire. I was impressed with how efficiently Josh loaded my car and arrived at the tire shop. Josh stayed with me until I felt safe and was taken care of by the tire shop employee. I d definitely recommend this company!

They are quick,pleasant, and keep you informed. EXTREMELY good auto repair, with very talented techs. Never inflate bill with unnecessary work, and always call when something is amiss and needs attention with estimate before preform in service. Have been using them for minor and major repairs, tires and maintenance for years. A truly special locally owned business that takes pride in its service and place in the local community.

Get your gas for your mowers and power equipment here, they offer non-alcohol gasoline (non-oxygenated fuel) that lasts a year or more with stabilizer and won't gum up your infrequently used gas-powered tools, especially 2-cycle engines like chainsaws and leaf blowers. (Normal ethanol gas at every other station degrades significantly after a month, especially in hot weather.) Staff is friendly, seldom busy, and easy to get to on highway 99E. I wish their hours were a bit longer, but they are a small business. They also have have tires and repair services, and have been in business for a long time with a good local reputation.

Nice little private shop. Kept it clean, the only place I know of locally where you can get non-ethenated premium gasolin which fo rme is important. Also, they cleaned both my windshield and rear window and offered me into a free raffle which I thought was rather reasonable. Overall good experience. I'll consider them for further service.

Update to my previous post. I stopped into their shop for gas. I had a low coolant light on. I asked if they had any coolant for sale in the shop and he said they didn't but he'd be happy to just top it off for free. I'm not saying that's a Olson Bro's policy, but service like that keeps me coming back. - Thanks

Brought the car in , it was shaking when going over 65, $180 later it still shakes. They charged me for everything but what is actually is wrong with the car! as a result my car is still broken and $180 gone. Do your research! I googled what could have gone wrong, lower control arm was one of the first things to come up, they didn t check it. Their answer was, pay us $185 and we don t know what is wrong with your car. Great! Thanks! Called back to tell them if they would check the control arm, and the earliest appointment was 5 days latter! I have to drive 5 hours in 2 days, just rip off!

Josh adams is my only mechanic because hes always honest and ive never had any problems when he fixes my issues.

This is actually a great place to do business. When they fix something it stays fixed.

The Oak Grove store is trying to bill me for a Kia I sold 4 years ago at a dealership in Troutdale. For a tow bill. I called them and told them as far as I'm concerned they can keep it, it's not mine. I notified the sheriffs office. This outfit is trying to scam me. I don't own the rig anymore. Do not do business here.

I just had an oil change and tire rotation, and as usual they were thorough, informative and professional.

We do a lot of business with Olson Bros. They take excellent care of our vehicles. They have old fashioned personal service.

Where can I start a review on this business? I can't tell you how long I have been taking my cars to Olson Brothers because I don't remember a time I took them anywhere else. Brad the owner and Vince, who has been there as long as I can remember are honest hardworking and are just the kind of people you want to do business with.

You sure don't get half this good of service from the Les shops and the price is better at Olson brothers. Olson brothers never tries to up sell things you don't need. They always give me options and make suggestions that fit my wants, needs and budget.

This company goes out of its way to make car repairs as painless as they can be and to me that deserves 10 stars!

GREAT JOB OLSON BROTHERS! You have earned my business!

this place is great. i have been bringing the wife's power chair here for free air for years! professional and very friendly!

Professional service with a smile! One of last if not the last family run SERVICE! stations around.
Old school, new school technicians, latest technology or bring in your 50 s hot rod.
Awesome tire, wheel selection, road service throughout the West. Your service due reminders,
Recalls, etc. No I m not paid to say this! Love these folks!

Best auto care in Portland Metro, a customer for 35 years!

They are dishonest
Lied directly to my face about fixing my battery they did not fix it and are rude and take 0 accountability when presented with the fact they didnt fix anything. They steal straight up. Do not recommend.

Thums up to Olson brothers good service , and they have free air too.

I wish I lived closer to Olson Brothers Towing so they could be my car guys.
I was having a REALLY BAD day and ran my battery dead while sitting in my car for hours on end. I called Oregon City Towing, I m in sobbing tears, and I ask for a quote on a jump start. They were not friendly in the least bit, and quoted me $120.00 (they were 4 miles away from me)
I called Olson Brothers Towing FIVE MILES AWAY FROM ME and they were incredibly kind, asked me lots of questions, and said well let s get someone out to you fast, it s getting cold out there and offered to do it for $50. They told me my wait time would be an hour- Frank arrived in 30 minutes and was super friendly, and fast.
I don t usually leave reviews but these guys deserved it!

Brad and the guys here are awesome. No nonsense get the job done!

One of few places in PDX to get alcohol free petrol.

Great experience. Heading out of town and noticed my trailer tires had cracks. They got me in and out in a hurry at a fair price.

Have been more then pleased for years on the work Olson Bros has done on a number of vehicles.

The sales person completely misinformed me about the use of the tires that they suggested. I was sold a set of winter only tires as an all around better tire. They are made of a soft rubber specifically for driving on ice and snow. Of course the tires wore very quickly. I bought the new tires because the previous set were wearing unevenly. The suspension was supposed to be inspected by Olson Brothers and repaired or aligned as necessary. I had the same type of wear on the new tires so that they need to be replaced after only 6000 miles.

My car has been finished and sitting in the lot for 20 min and still they " don't have any paperwork on it" So I can't pay and get out of here. This is what happens when I refused the services they tried to upsell me.

Great place to get your car worked on...good people and good service

Mike from Olson brothers towing was AWESOME! This guys was super professional. After being denied from AAA not once but twice i was SO DAMN irritated, this Real Professional (who obviously knows, and loves his job) was attention orientated and on a mission. He showed up and got my rig where it needed to go! Thanks Mike you make olson brothers towing SHINE BIG

I've come here twice as I had a flat. They're always awesome and helpful. Got our snow tires from them and put on by them due to my first interactions from the flats.

Came in to get gas, check oil and tire pressure, then my battery died. They quoted me a great deal and got me home so I could sleep, then got me back there to pick up my car! Made recommendations, and they quoted me a great price for what I need. They have been saving my car, work schedule, and life since 1983. I love being able to bring them my busines, and they take care of me old school style. New points system, and I signed up! Always recommend this great establishment and solid kind workers. Thanks Olson Brothers!

Excellent attention to detail and great customer service.

These guys are GREAT! They towed my trailer, put on new tires and all with a smile & professionalism that is getting harder to come by these days in Portland. Thank you! Highly recommend!

Really great bunch of THOUGHTFUL people! Every time I am there I am greated with a smile and big "Hi Paul" Really feels great!!

Jeremy is a huge help. Even kept an eye on my bike while I used restroom..much aporeciated! Thabks all!

Gotta problem please come here...they helped me out when I had no other options...the owner is awesome and so are the employees

Great service, reasonably priced. Been coming here for about 10 years for tires, car maintenance and repairs. Always helpful and friendly. Wouldn't go anywhere else.

Great service. Busy time of year but they will take care of you. You can definitely trust them. Thank you Brad, Tony, Vince and staff.

I have always been able to trust the staff at Olson Bros to give me accurate information and do the work I am able to authorize.

Their towing service and customer service for that part is horrible. My daughter was stranded on the side of the road on McLoughlin near their facility and my daughter kept calling asking how long and they would say 15 min more each time. Finally when she called, they said they didn't have any trucks available and that she'd have to call her insurance company back and start over again - this was after 2 hours of sitting on the side of the road in the dark and rainy.......the operator didn't even bother calling the my daughter to tell her, my daughter had to find out by continually calling. The operator gave no excuse either, just that no trucks would be available for the night.......ABSOLUTELY UNACCEPTABLE. They also knew she was on a dangerous corner near Railroad Ave and only 18 yrs old and stranded - lived in Salem and needed a tow all the way back to Salem.....I was furious!!! I would never recommend this company to anyone. I will also be complaining to State Farm which is who has them on their list of approved towing companies.

Amazing people that truly care about you and your car thank you for everything you do

Olson Brothers takes care of our vehicles and does a great job. My Lexus and BMW are well maintained, as well as our Ford and Chevy truck. The BMW dealership told me my front end had a lot of damage, Olson Brothers confirmed it was fine. Very honest and fair.

0 stars (1 is just the lowest I can select)

Olson Bros impounded my car after my friend was beet with a wrench in the back of his head and carjacked. The police arrested the thief and Olson Bros towed the car. I was told by police that the fees would go through the court and the thief would be held responsible for the cost yet the Olson bros demands Payment or they're keeping the car.

No business ethics
No morality

When a different gas station put gas, instead of diesel, in our only delivery truck we called Olson Brothers. They were able to tow the box van, remove the gas, fill it with diesel and have us running by the next morning. They definitely went above and beyond. Cleaned my mirrors, gave me a ride, friendly and informative the whole way. Now I get diesel there and it's been a nice change. THANK YOU SO MUCH.

I initially came with just one of my vehichles. I now bring all 3 of them there for all their tire, brake, and etceteras! My daughter, who is 21 and recently out of the house, also brings her car there too!

Truck serviced today. Received the usual, and as expected, outstanding service.

Today a family friend called AAA after her car broke down 140 miles from home. AAA dispatched Olson Bros. who quickly arrived and diagnosed a bad alternator which in turn caused the battery to go flat. The driver was able to jump the car and quickly loaded the car onto the tow truck. We met the tow truck driver, Ryan, 100 miles closer to home. Ryan quickly and efficiently unloaded the car and loaded it onto to our trailer. Ryan was exceptionally nice and helpful. If Ryan is in any way representative of Olson Bros. and their staff you won t go wrong enlisting the help of Olson Bros.

Olson Bros never fails me. Long time, family-owned Milwaukie business that always does a superb job. Plus they clean the inside of my car! Thanks, team.

This is the place for no-E gas. Everyone friendly and safe.

My family has been working with Olson Bros since the early 70 s. The entire crew is friendly, efficient and very good at what they do. They have my complete confidence.

Great company to do business with!
Thanks Brad for all you do.

O.K. There is nothing bad to say about this place. I have been there a half a dozen times over the last year and Brad Olsen and the entire team are extremely knowledgible and helpful. On one occasion I had a problem that wasn't in the scope of their shop capabilities, ( I needed a transmission ). Brad referred me to an excellent shop that save me over $1000.00 compared to the dealership. I have referred others to Olsen Brothers Tire Factory and they all have had great results. I have had tires repaired there. I have purchase some high quality used tires there. Most recently I decided to invest in four new tires; Tire Factory had the most competitive pricing and the service was prompt and everyone was very personable. I would recommend them to you and I will be going back again.

Having to have my car towed was very scary. I wasn't sure of the process and had heard stories of tow trucks taking cars someplace else. I called Taylor at Olson Bros. and was totally put at ease. The driver was very nice and they treated my car as if it was their own. I will Highly recommend them to anyone who asks and use them again anytime I have need.

They towed my motorhome for the cheapest quote in the area, and my driver Michael was unbelievably quick, polite, and skilled. I asked him to back my 26 foot motorhome through a gate that is only about 3 ft wider then the motorhome itself, and Michael backed it in one shot. I was beyond impressed! I will definitely call them if I ever need a tow again! Thank you, Michael! (This personal experience aside, I used to work at the AutoZone down the street and we sometimes supplied Olsen Brothers with parts. While many other shops in the area would purchase the absolute cheapest part that AutoZone carries, Olsen Brothers almost always chose the highest quality product or the OEM part if we carried it!)

I've taken my pickup and my wife's Taurus to Olson Brothers several times and always had great service and very reasonable pricing.
I like the fact that they are friendly as well as competent, and they seem to be involved in the community which is always a plus for me.
You can't beat a locally owned business when it's run like these guys do theirs!

Talk about service! The owner, Brad and his team are friendly and go above and beyond what I expect in a mechanic shop. They patched a tire for me, on the house. They taught me how to put on and take off tire chains. They drove me home and picked me up, when they worked on my car. It really doesn't get any better than this! I can't say enough!

These guys are the best. I had by tires road force balanced by Les Schwab and still had a wobble on the highway. Dont drive much on the highway anyway but the wobble was still there after a few months. Took my rig in and these guys said my tires needed 3-4 oz per tire! They run great on the highway now. Les Schwab sucks. Use this place!

I recently bought a set of Nokyen "N" tires based upon a recommendation from Brad Olson. He had them filled with nitrogen, which provides for less changes in tire temperature and pressure through out the season's. After driving for over 50 years, all I can say is this is without a single doubt the best riding tire I have ever experienced! I suggest you stop and shop with them since "customer service" is really their creed. They have been taking care of our cars for thirty years now.
and I have found that Brad, Dan, and their crew are always friendly professionals who really care about their neighbors. We live in Lake Oswego and cross the river because of the great people and service!

My car was towed to olson brothers and then they fixed a part on my brake and when I got my car back the next day I was driving it around and a week later my brother when to change my brake pads and a bolt was missing from my brake. So when I went back to next day I waited about a half hour for them to even find the bolt and then they wanted to change my Brake pads that were on backwards and charge me for it! Sevrice sucks, customer service sucks. Would not recommend at all

Great prices and quality service! I'll continue to come here for my car.

It's a good local/cheaper way to fix anything automotive.

Great place and crew. I've found them to be honest and do not try to up-sell unnecessary items to me. I use Point S for all of my tire and lube services. The only time they've ever tried to up-sell me anything was when my car battery was about dead... And 3 days later, the battery died. In other words, they only sell you things you sincerely need. I appreciate their customer service!

Poor customer service in and out of business location

I have been going to Olson Brothers since I was 16 years old and ever since and they have been taking care of every need that I've Ever Needed making sure that my cars are maintained and safe for me to drive fixing every little issue that I've Ever Needed and always making sure when they fill up my tank that my window is washed not a whole lot of places in Oregon that you can get gas and still get the quality of service that you get here I guess that's why a lot of people are returning customers thank you so much for all that you guys do for me and my family and everybody else we really appreciate it.

Honest and knowledgeable. They can troubleshoot and fix whatever problem you have. Way better than Honest 1 Honest 1 auto care. Go to Olson Brothers.

Non ethenol fuel, diesel, propane, mechanic. I'm just down the street from the best fuel for my prized motorcycles!

Nicest people ever. Very trustworthy I highly recommended shop

Paid $117 (plus labor) for a part I can order online for $30.

Courteous service. Competitive pricing. Liking it so far.

Very friendly and helpful staff. Also the best prices I have found. I will buy my next set of tires here.

I came to Olson Brothers on a recommendation from another towing company who were not able to help me tow my tiny house. While the technician who came out, Kevin, looked slightly concerned about the height/unwieldiness of the tow (it is kind of a nightmare to tow and I don't blame him at all) he was VERY professional throughout the process. Plus, he got it to the destination safely, backed it into a small space on the first try like a total boss, and was friendly and patient throughout the process.

Having only towed the tiny house once before, I was prepared for this to be a total nightmare day, but Olson Brothers made it much simpler & closer to pain-free than I would have expected. Thank you so much!

Well established and trustworthy. Great family operated business.

Had my brakes done. Great staff, highly recommended and I agree they are an extremely trust worthy bunch!

Brian was very helpful and taught me some things I did not know about the new tire sensors.