Ogden & company, inc. Review

I had thee absolute worst experience with Ogden sadly. My apartment was really nice, the view was AMAZING it was close to the lake so that was a plus. The property manager seemed very professional unfortunately that wasn t the experience I had. I was lied to about parking was told numerous times that I would be put on the waiting list only to find out that instead she d given it to someone who had no car and no license. Winter was terrible once the temp dropped I had to receive two space heaters that was a nice gesture after I call the City to report the conditions. Elevators are down at least once a month & one only goes from the basement to the 9th lucky to those on the 9th floor. Hallways smelled bad due to the animals in the building which means carpets weren t being clean on a regular basis. Property manager responds when she wants, when you ask or voice a concern it s ignored. 1 out of 5 I would not recommend for what I paid for rent none of these things should have been an issue.

Beware of Ogden association. I reported a leak in my condo on Feb 2, 2021 it is now September 2021. They let it spiral out of control. I have mold all in my walls they are currently fixing however they still have not addressed a root cause (leaking roof). I have a 12 week baby living here. I was told to stop calling the emergency hotline when it rains and floods the condo with water. They decided to fix the walls of the condo with all the mold however they have still not contracted anyone for the roof. I asked if I could come to a board meeting and the property manager ignored my question. 237 days roof is still leaking and they have been through 3 managers. They are just passing the problems all around.

Ogden the Experience:
On the outset we started noticing some very odd behavior regarding lack of communication and the communication we did receive was an email with broken sentences.
o This made us start to feel uncomfortable with working with them.
Website barely works and was even told by the property manager that it wasn t very good.
o Application process was clumsy on the website. My application was deleted and still was charged for the application that wasn t processed though I was told I wouldn t be charged.
I reached to the phone number listed on the charge and spoke to a gentleman that stated they would get back to me that afternoon. Never received a response and I was never reimbursed for the extraneous charge.
o Had to physically drop off the paperwork due to their site not functioning.
Received no reply from the administrative assistant after following up via emails.
We reached out to the property manager for follow up via their cell.
o Was informed not to reach out to them via their cell phone.
o At this time, we were also updated that the admin assistant is not very good at following up on emails.
Once we finally received notice that we were approved, we had to pick up the 18-pages lease and Ogden paperwork. The person that had answered the door was quite curt with me and seemed annoyed that I was at their doorstep getting the paperwork.
o A lot of the paperwork made us curious
Started reading up on the company and found numerous reviews from other clients that had very similar experiences. General theme was lack of communication and accountability.
There were issues ranging from not processing rent properly and poor response times for maintenance. We also found a review with an interaction of the owner of Ogden and how poorly they handled the client's situation.
o The people we worked with, were also mentioned by the name in the reviews that did not have any positive points.
o It was communicated that we had not received all the paperwork right after we had stated that we were planning to drop off the paperwork that evening.
Fortunately, we did not sign any of the paperwork nor drop it off. Due to this huge oversight, this took an extra week for us to receive those documents for review.
I find it irresponsible and borderline negligent to have the expectation of us signing a contract when the signers do not have all of documentation or facts.
It was decided that this behavior and lack of professionalism did not align for us. We did not sign any of the paperwork and waited to see if there was any follow up. It took 13 days for Ogden to realize that we had not provided the signed lease or security deposit.

I would not recommend this company and while I have only skimmed the surface of dealing with them, I think the poor reviews are a very accurate reflection of Ogden as a company and its culture. The lack of communication, professionalism, and follow up/through was quite disappointing.
Reading so many reviews in which owners and renters having even worst experiences should give anyone with even a modicum of morals and ethics pause and reflect whether they should proceed with working with this company.

Lived in an Ogden property for a few years now and had mostly good experiences--our on-site manager was amazing, but after their retirement, we started having some issues. We finally were able to get somewhere with the help of Justice in the maintenance department. Justice received my message and had maintenance out to help within one business day, and the issue I had been trying to get fixed for nearly two months was taken care of. Justice is fantastic, and I am so grateful to know that she is there to help. Thank you!

Have worked with their management and brokerage teams, both are incredibly knowledgeable and responsive. The overall experience is top notch with their team and I always felt like I was in good hands. I can assume bad reviews are coming from an unruly tenant, this is an exceptional company to work with!!

I have been impressed and happy with my real estate experience with Ogden. After meeting Matt a year ago, we have closed on an investment property and are looking to buy again. Matt made the process effortless on our part and communicated with us every step of the way. We're excited to find the next one!

I worked with Alyssa Soto to purchase a condo in Milwaukee this summer and had a great experience. Alyssa was professional and very knowledgeable about Milwaukee real estate. As a first time buyer with many questions, she was able to answer all of them. She often worked with selling agents to get all the information I needed to make informed decisions. She gave me her honest opinion on all properties and didn t mind taking time to do a lot of showings. I would recommend Alyssa to any buyer in the
Milwaukee area!

Worst company to rent from! I would rather live in Barrada properties then them! They are keeping people s money after you move out! They were suppose to owe community advocates $1200 they only sent them back $764. The charges they charged me when I moved out just so happen to total $725 the kampung if my security deposit. Charged $200 for clean up when I sent pics when I moved out it never should have been that much. They charged me $350 for late rent fee but didn t take it out if the money from community advocates payed to pay my late rent fees! These people are crooks!!!!!! Don t trust them! This is my second review you think they asked me how they can make it better hell no!

If you are looking to buy, sell, or lease commercial or residential real estate this is your one stop shop. The staff is very experienced and knowledgeable. Don't let the negative reviews from the tenants sway you from using this company. If you're looking to list any commercial real estate give Bret Duer a call or email.

Matt Meunier was the most helpful person I ve ever worked with when it came to trying to lease through Ogden. He always got back to me in a prompt amount of time and I think he is a great asset to the company overall! He deserves the highest remarks and I cannot recommend him enough when it comes to communication!