Oakcraft Review

Rudest drivers ever. So discourteous and dangerous. Terrible representation for the company.

These cabinets are amazing! Oh man... words cannot express how happy I am with my stunning kitchen!

Desiree with Oak craft came out and she had to remove 6 cabinet doors that had previously been replaced that required re-painting. She tried to touch up the doors but didn t have the right equipment with her. So with that said, we rescheduled and she went through the process again. Everything was masked off and or covered as not to get over spray on anything in the garage where she was working. The cabinet doors turned out great! Desiree was very energetic, personable, professional and has a great personality. I d recommend having her do any touch up or full on painting for you. Thanks Desiree.

Nice staff and my son works there. Great place to work my son was stating.

We had Oakcraft out to our new house to refinish the espresso cabinets in master bath and kitchen. Spencer came out and looked at all our cabinets inside and out and found a crack, which they replaced the whole door. Desiree came out to refinish all our cabinets to desired color consistency. I cannot say enough about her. She worked in the shop for a few years and her experience showed! She did excellent work, took her time to make the customer happy. I am very pleased. Desiree was a very nice lady, enjoyed having great customer service in my home.

Oakcraft has been a very comfortable place to work, Everyone is supportive and helpful. They have a lot of combined experience working in all areas of the company. I am proud to say I chose Oakcraft to continue my career.

I have been working with Kim over there. The final product came out great, we had some issues but Kim came through for us and got everything handled quickly. Just want to say thanks to everyone.

I have worked at Oakcraft for 7 months. I love this company they are caring and kind. I love my job and am thankful that I work for such a Terrific Family Owned Company.
I work with very knowledgeable and helpful people. The Cabinetry is lovely and very high quality!
Oakcraft is AMAZING

The worst vendor I have ever used!! Their glaze on the cabinets started chipping off within a month of getting them. After the company I purchased the cabinets did several touch ups, Oak Craft refused to fix them. I have tried to have a few other companies come refurbish them but they won't take the job. Unfortunately, I haven't had the funds to replace them. To get past the embarrassment when I have parties, I set out a sign that says Oak Craft work at its finest. I just hope that I have help others from making the mistake I did.

I have been working at OakCraft full-time (More than 10 years)

Championship Team! I love that everyone wants to play on the top team. Together we are always looking for a better way; to take care of customers and each other. The work is challenging and rewarding but we have the tools to do the job and we trust each other to make it happen. Most rewarding place I have worked, I would not trade my team for anything.

OakCraft Elegant Cabinetry. Amazing place to work for the past 20 years. Beautiful Cabinetry. Highly recommend OakCraft Elegant Cabinetry !!

Just started working here a week ago and I and my family are loving it. Great hours, which means more quality time with my family. Everyone I work with is great, friendly, knowledgeable and love to help each other. Thanks you OakCraft for allowing me to work for your great family owned company

I have worked as a finisher for years very experienced at all matters involving wood. This company is the worst company at cabinets period. The best cabinets they do is for family only.... Ebony wood special stain for the owner Adler particle board for customers. Use the cheapest paint possible and sell for a lot more money. The equipment used in the facility is far from state of the art. Any cabinet company is better. Worst rip off in Arizona. Highest quality? No! The assembly line is not state of the art I have seen the dirty dusty shop so don't know what the owner is talking about.? Not an open door what a joke

Went through their catalog, saw some model homes. All I can say is wow, they look nothing like the catalogs at all. And yes the model homes are brand new and the doors look like they were fixed on site. So many blemishes, dings and dents. Really made me not get a home with any community that deals with oakcraft cabinets. I'll go with woodcase cabinets any day.

Awesome Company nice people willing to go the extra mile.

I have several defective doors on the cabinets and a couple of drawers that do not close properly, which they have come out to correct twice and they still do not close correctly.They took a door to to one of the cabinets to match the color of the ones they are redoing and it has been over a month since they took it. At this point I just want my door back! The quality is just not what I expected of a Robson home.

Pure garbage, cabinets dont match master color. Colors are all over the place. They cant even get two doors that are next to each other to match, night and day situations. Alot of debris in the finish that make it look all grainy and dirty. I highly advice everyone to shop somewhere else because apart from the HIGH prices the Quality is LOW! Never buying from them again. Ever since Windy Zachek stepped down, oakcraft has really lost its reputation. Whoever is running the show has no clue that all the cabinets are coming out almost like if a kid sprayed them.

Just had Gabriel Duran out for some warranty work. He was very polite and did a great job. Called and showed up when he said he would be here. 5 Star job!!!

Most recently under new ownership, OakCraft takes great pride in manufacturing a product that demonstrates superior craftsmanship, is aesthetically pleasing, and displays an innovative sense of design. OakCraft provides cabinets for any type of room that can be supplied through your new home builder, or a custom design to suit any remodel. OakCraft is truly the better choice for all your cabinetry needs.

These cabinets have been a nightmare to get right. For the price you pay they should be solid wood but are not. The soft close drawers took months to get corrected but the deep drawers for pans in the kitchen still do not close properly. This is the company that David Weekley Homes use but stay away if possible. The only positive thing I can say is that Richard tried his best to get our cabinets corrected.

We purchase OakCraft cabinetry for our new home in July, 2019. After a while we noticed one of the cabinet drawers was unfinished. As soon as OakCraft was contacted they sent service tech Bill Jensen out to address the problem. Not only did Bill take care of the drawer, but he noticed other minor issues and addressed them too. He also advised us on care and maintenance. He was professional, timely, had great advice, and friendly.

Had great experiences with this company.....follow-up work needed after install and was done expertly.....tech provided lots of info on care and cleaning, etc. Hats off to Ron Bennett for the good work !
The field supervisor also did a fantastic job....Thanx Spencer !!

We had Bill Jensen and Gabe Duran out for a service call on our newer house. Bill went above and beyond to provide outstanding customer service. He was professional, friendly, VERY knowledgable, and taught me many tricks and tips to keep my cabinets looking in tip-top shape. I haven't experienced this level of satisfaction with a business in quite some time. Gabe was shadowing Bill to take over when Bill retires. He also seems like he's going to be a top notch employee. Thank you so much!

Oak Craft has truly been a wonderful place to work. They are family oriented, being a single mom this means the world to me. I do what I love and get to have fun while doing it. I have the opportunity to work from home and still chose to go to the office. I have made amazing contacts and friends through working at Oak Craft. I feel appreciated by my employers and coworkers. #homeawayfromhome

I have worked for OakCraft for about 3 months, I ve learned a lot in my short time and enjoy the challenges. Good people and good managers.

Wow what a wonderful working company of quality. Quality is key and the woods they use are near perfect, and the care taken to create their cabinetry is excellent.

Incredible value for cabinetry! Able to customize to whatever I wanted. I'm not limited to stock or standard sizes. Highly recommend them for your cabinet needs.

We had all our kitchen cabinets replaced during a remodeling last year and the quality of the cabinets was worth the expense. However, over time the wood shrank some and exposed the lighter raw wood against the dark cafe' stain of the doors. We attempted to remedy this with the Contractor who installed the cabinets, but the stain touch up kits provided were inadequate. Although it took some time negotiating with the Contractor they arranged for Oak Craft to send a technician to our home to address the issue. Desiree showed up to day and we couldn't be happier with her professionalism and the quality of her work. She wore a face mask, and not tracking in dirt by wearing shoe covers. She explained what she would do including using a spray lacquer which might leave a temporary odor. She taped and covered surfaces adjacent to areas being sprayed. She was meticulous in applying stain to the exposed wood in the door panels and while applying the spray lacquer. Oak Craft is extremely fortunate to have Desiree as their representative because she has great communication and technical skills. Thank you Oak Craft for correcting the shrinkage issue we were experiencing.

Amazing quality and absolutely beautiful cabinetry. Great people who know how to treat their customers.

I have OakCraft in multiple rooms in my home and absolutely love the product! I redid my pantry, laundry room, and window seat. The cabinets are beautiful and I'm thrilled with the quality! The service was also exceptional. I have white painted cabinets that turned out great. I highly recommend them to everyone I show them to.

We built our home in Sun City Festival and moved in last November. We had issues with our cabinets prior to moving in and Spencer was on top of it! He made sure the adjustments and corrections were taken care of. After we moved in, we had some additional issues with the finish so we called to schedule an appointment. Again Spencer was here right away to document the problems and we were on the schedule to have them taken care of. Wednesday, February 26th, Desiree called to say she was on her way to correct the issues. She was so careful to cover and tape everything prior to the repairs, was so pleasant and did a great job! Desiree also said to call with any questions or additional problems and they would be sure to take care of them! As business owners ourselves, we understand and value good employees!! You have two wonderful people working for you and should consider yourselves lucky!!! Thank you Klaus and Karla Perkins

I used these wonderful, high quality cabinets in my kitchen remodel 6-7 years ago. I really liked the fact that they were fabricated locally and the factory folks were really top knotch. They still look as beautiful today as they did the first day. However, today is also the first day I had to find a repair person for the pull drawer I use umpteen thousand times a day :(

Let the buyer be aware -- T-E-R-R-I-B-L-E customer service! If you have a problem with their cabinets, they are unwilling to help solve it. No wonder many of their dealers have either gone out of business or dropped the product line.

Added on 4/10/19:
The response from the owner (see below) came over a year after my original post.
We bought a house in Scottsdale 2 years ago that had Oak Craft cabinets in the kitchen. The paint has been chipping and I tried to get some touch up paint. The first 3 dealers listed on the website were either out of business or no longer carried the products.
So I stopped into the factory / offices after playing golf in the area. The customer service supervisor / manager told me that they would not sell me some paint directly nor would she help me find a local dealer who would order it for me. She said for me to just keep calling the dealers listed until I found one who would help me.

Dear Mr. Owner -- that is not the kind of customer service that you should be proud or nor brag about. I stand by my original post that you have T-E-R-R-I-B-L-E customer service!

I work for my families remodeling company, Mariano & Co LLC. We specialize in kitchen and bathroom remodels in the East Valley and we became an Oak Craft dealer in January 2019. Ever since our initial walk through at the factory with Charles Bearman & Kim Evans, we have been thoroughly impressed with Oak Craft. The processes and procedures they have in place were impressive enough, but Charles & Kim have been extremely helpful and ALWAYS answer the phone when we need help. We are honored to be an Oak Craft dealer and thankful to be partnered with them. Thank you, Oak Craft, for all you do!

Kim and Charles have been super helpful to our design team! We love Oakcraft!

I just started working at OakCraft in Peoria, Az. about a week ago and already have gotten so much OT. I m teamed up with Hugo and we deliver cabinets from Peoria to Queen Creek. Keep the work coming and we ll keep shipping them cabinets out..... I KNOW MY SHIP

Was trying to get a hold of a hiring manager at this place considering they called me back, I get the run around, put on hold for 45 minutes, hung up on, and was rudely talked to by the Human Resources manager Erica. Disrespectful, rude, and I get no apologies from these people

Happy to work at Oakcraft! Thank you very much. Elegance and quality!

Bill Jensen just completed work at our home. Very knowledgeable and expert job done! Thank you for sending Bill to complete the job.

Total kitchen remodel - all but 2 drawers had to be replaced one cabinet door it warped & still waiting for replacement. Not impressed at all for the $$$$$ we paid!!

Great place to work.
OakCraft has been a great company to work for. They've been very supportive of me throughout my career and have provided the tools necessary to succeed. I've learned many things here. I love our culture and enjoy the team I work with daily :)

I purchased Oakcraft cabinets a little over a year ago and after about 6 months, the paint (white) started chipping. My trash cabinet door looks the absolute worst and probably about 10-15% of the cabinets have some form of chipping. I contacted Oakcraft and asked about their warranty. They said that I would have to go back to the retailer that I purchased the cabinets from and file a claim through them. The problem was that the retailer went out-of-business. I ended up calling a few other retailers to see if they could help me out and they did get me in touch with someone that installs the cabinets and ultimately, he provided me with a can of the spray paint they use for their touch-ups. So I'm giving this rating because of the warranty (lack there-of) and essentially the cabinets just not holding up to normal use. I would not buy these cabinets nor would I recommend them to anybody.

From start to finish - a great experience. From the owner, to the designer, to the installation. A perfect experience! I am so happy with the design of the cabinets and the quality is above the competition! Thank you so much for all your help and for making this a wonderful experience. We are so happy with our new kitchen!

I love my job and have passion everyday for oakcraft. It's the best company I ever work for. Oakcraft to me is # 1 they respect the employees. I'm very proud to work for oakcraft finish supervisor.