NYU Perlmutter Cancer Center Review

Waiting room was comfortable. Staff was pleasant although the wait time was longer than expected.

Great experience. We came to NYU to be enrolled in a clinical trial under the care of Dr. Vamsidhar Velcheti. Everything from our initial appointment to my biopsy, to the trial paperwork to my bi- weekly treatments to ongoing scans has been smooth and very patient focused. Dr. Velcheti, his staff of study nurses and NP/PAs as well as Dr. Sabari have been great throughout. They have succeeded in making a difficult time less stressful.

I had a 12:30p appointment for some bloodwork at the Perlmutter Cancer Center on the 19th floor. I did not need to see a doctor. I just went for bloodwork. After waiting 30 mins, I went up to the front desk to see how much longer it would take. Only to find out that though I checked in, my labs requests had not been submitted. Another 30 mins went by before my doctors assistant to come talk to me to tell me that the nurse was just then going to be entering my requests and to give her another 5 minutes. Overall it took 1 hour and 15 minutes to get bloodwork done that should have taken maybe 20 minutes. And if I had not gone to reception to find out what was the issue and why people who arrived after me were being called in before me, I would probably still be sitting there waiting...for hours. Very inefficient and upsetting experience. I would not choose to come here again. It was a waste of my time.

4 hours later and still waiting to be seen. Totally overbooked, no space to wait, social distancing is a F-. Must be starving to make money. Never again!

I had high expectation on NYU Perlmutter Cancer Center. But feel really disappointed with the lack of attention and care from the staffs and doctors. Appointment is often not kept on time, wait time are often 45 minutes to an hour. Too many patients for one doctor, appointment is often rushed. And you can never reach your doctor, calls are answered by an operator and transferred to a line where no one picks up. The last thing a cancer patient needs is this kind of added stress and feeling of lack of care and attention. Now I am wondering if I made the right decision coming to NYU Perlmutter Cancer Center.

Extremely well run cancer center. Come on time. Usually the wait is short but things may happen.

Come with questions. Research the best you can while asking the right questions.

Heard nothing but the best for this cancer center. They treated my mom with respect and compassion - to Dr Mary Anne Kwa.

I just spoke with Voloria on the phone and she was SO helpful, efficient, and kind! Thank you so much :)

Pleasant personnel. Great Dr. Schnabel who is very professional and you can feel confident in her diagnosis. Long wait for appointments but worth the time. Waiting room very clean and relaxing. Valet parking.

Been coming here for three and a half years. From the front desk, to the doctors and nurses, the staff is caring, understanding and outstanding. Don't hesitate to come here if you need cancer care.

Very professional and caring Its a pleasure for me to go there always treated well

The lack of ability to schedule appointments correctly and the amount of stress that the (multiple) errors cause is overwhelming. If you are so lucky as to have an appointment that isn't incorrectly scheduled, you will be waiting half of your life to actually see anyone. I have been going for over three months and I literally just can't stand it any more. I'm switching to Sloane.