J

Jordana Gordon

3 years ago

I had a 12:30p appointment for some bloodwork at t...

I had a 12:30p appointment for some bloodwork at the Perlmutter Cancer Center on the 19th floor. I did not need to see a doctor. I just went for bloodwork. After waiting 30 mins, I went up to the front desk to see how much longer it would take. Only to find out that though I checked in, my labs requests had not been submitted. Another 30 mins went by before my doctors assistant to come talk to me to tell me that the nurse was just then going to be entering my requests and to give her another 5 minutes. Overall it took 1 hour and 15 minutes to get bloodwork done that should have taken maybe 20 minutes. And if I had not gone to reception to find out what was the issue and why people who arrived after me were being called in before me, I would probably still be sitting there waiting...for hours. Very inefficient and upsetting experience. I would not choose to come here again. It was a waste of my time.

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