I regularly commute using trains and NS Groep N.V. is one of the best options. The trains are usually clean and comfortable. The ticket prices are reasonable compared to other options available. Overall, a satisfactory experience.
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The train service provided by NS Groep N.V. is reliable and convenient. The trains are usually on time, and the staff is friendly. It's a good option for daily commute.
I have been using their train services for a while now and the experience has been great. The trains are usually on time and the staff is helpful. It's a reliable mode of transportation.
NS Groep N.V. is an average company. The train service is decent, but there is room for improvement. The fares are reasonable, but the trains can be quite crowded during peak hours. Overall, it's an okay experience.
I have been using NS Groep N.V. for my daily commute and it has been a pleasant experience. The trains are usually clean and comfortable. The ticket prices are reasonable and the staff is helpful. Highly recommended for daily travelers.
In connection with Corona, I had reset our colleagues' subscriptions to 'no subscription' - chatted with an NS employee that same day to ask if this could also be done retroactively. Unfortunately that was not the case. But so be it.
2.5 months later I find out that the change has not been made administratively and we are still paying for a route-free subscription of 5 employees.
Apparently I should have received a confirmation (by e-mail) and I did not receive it. Therefore the change is not final. As proof I sent my conversation with the NS employee, so that it could be seen that I actually tried to change the subscriptions that day. Unfortunately this does not matter.
It has been a month and a half now to solve this and I will not be called back after this has been promised by telephone.
Sad state of affairs, especially if the conclusion after 30 days of calling, emailing and making it difficult that no courtesy can take place, do not ask me to send screenshots etc.
Just put the subscriptions on a free plan again and still not receive confirmation by email.