Novotel Edinburgh Centre. Accor.

Novotel Edinburgh Centre. Accor. Review

Reviews 881
4.3
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H
4 years ago

I ve stayed at this Novotel a couple of times - it...

I ve stayed at this Novotel a couple of times - it s my favourite hotel in Edinburgh. The beds are super comfy, with a nice bedroom layout. Staff are very welcoming and the breakfast is delicious! There is a nice pool jacuzzi steam room and Sauna too.

T
4 years ago

Amazing place to stay. Great reception with excell...

Amazing place to stay. Great reception with excellent service and the rooms were decent size too. Breakfast was excellent. Brilliant selection on food variety and tasty coffee in the morning. Paired with good service from the restaurant.

R
4 years ago

Excellent geographical position, very friendly and...

Excellent geographical position, very friendly and helpful staff, especially Mrs. Claudia of the reception, beautiful relaxation area with pool and jacuzzi, very good breakfast, varied and well prepared. The only sore rooms, although nice and spacious, a little sin 'in cleaning. All in all a very good place.

m
4 years ago

Nicely presented. Friendly, helpful staff. Room up...

Nicely presented. Friendly, helpful staff. Room upgraded as hotel was quiet. Card and treats waiting for us in our room from staff for our anniversary. Breakfasts -good selection and plentiful. Easy location for sightseeing with short walk through Grassmarket to the Castle and Royal Mile. Would definitely stay again

G
4 years ago

Staff very friendly, hotel generally and room clea...

Staff very friendly, hotel generally and room clean and well equipped, although beds hard like a therapists couch. The heating didn't work in our room which was cold as our stay was in February, but a plug in heater was supplied after we had complained. Overall, our stay was ok but won't come again.

J
4 years ago

Really nice...

Really nice...
Nice room, good breakfast and welcome

N
4 years ago

Ok. Came for a work thing. Couldn't use the TV as ...

Ok. Came for a work thing. Couldn't use the TV as there was no remote control, even asking at front desk didn't make one materialise. Swimming pool nice but small and quite public. Food nice. Bed was so hard I barely slept and the room was like a furnace even with the air con turned up to max

H
4 years ago

Have stayed several times now and never been disap...

Have stayed several times now and never been disappointed. Rooms are clean, beds comfortable and the rain showers are a nice way to start the day. The Breakfast offers a wide variety of foods in a buffet style. Spa, gym and pool are nice add ons. People very friendly. Special mention for Claudia in reception who always smiles and for Henrique and Daniel; they really go above and beyond to make your stay enjoyable.

V
4 years ago

Modern hotel with convenient location. Both confer...

Modern hotel with convenient location. Both conference centre and the castle, the Grassmarket, and the Mile are in walking distance. Room was spacious and clean, quiet. Friendly and extremely supportive reception desk staff -everytime they did at least one more step than I requested and expected.

K
4 years ago

Lovely clean hotel. Nice spacious music bar. Small...

Lovely clean hotel. Nice spacious music bar. Small note that if two people are sharing a room, more tolietries would be nice. Loved the welcome Irn-Bru!! Good location, only about 15 minutes walk to Prince's Street. Will definitely stay here again.

D
4 years ago

Too bad the toilet and I canceled the reservation ...

Too bad the toilet and I canceled the reservation 2 days before arriving to offer me the same room I booked for an additional 100 pounds ....
Breakfast is horrible the only good thing is the location ...

M
4 years ago

Here and there you will find little quirks on obje...

Here and there you will find little quirks on objects. But nothing is wild. All in all, a very courteous staff and the atmosphere is very pleasant! The breakfast is extensive and the bar has a generous More

H
4 years ago

Have stayed several times now and never been disap...

Have stayed several times now and never been disappointed. Rooms are clean, beds comfortable and the rain showers are a nice way to start the day. The Breakfast offers a wide variety of foods in a buffet style. Spa, gym and pool are nice add ons. People very friendly. Special mention for Claudia in reception who always smiles and for Henrique and Daniel; they really go above and beyond to make your stay enjoyable.

F
4 years ago

The location of the hotel is its strong point, a f...

The location of the hotel is its strong point, a few minutes walk from the center of Edinburgh. The area is quite quiet. The common facilities with a lot of charm and I decided with a "vintage" air. The weak point is the rooms (standard) lack maintenance and some renovation.

T
4 years ago

Well positioned, a short walk to the Caledonia sid...

Well positioned, a short walk to the Caledonia side of Princes street. Rooms are comfortable, staff are friendly and attentive. The breakfast spread in the morning was good too. Would recommend.

J
4 years ago

Good city centre location within easy walking dist...

Good city centre location within easy walking distance to Edinburgh Castle. Very family friendly. Reasonably well equipped gym, no weights but a variety of cardio machines and swimming pool. Apparently there is a jacuzzi but didn't make use of it. Hotel bar is surprisingly trendy, good for a drink. Restaurant is OK. Would recommend for families looking for central location or business trips - hotel is also very close to Edinburgh conference centre.

S
4 years ago

In my opinion it is not up to par with other Novot...

In my opinion it is not up to par with other Novotels. We requested a family rom, but if it's okay it's a double .... too small for 4 people: either open the door or open the suitcase ... both things don't fit. We were not able to turn off the air conditioning: an exaggerated cold. For 4 people only two bottles of bubble bath. Breakfast, 10 pounds each, a bit poor, I don't know if it depends on Covid, but the buffet is still quite poor. Cleaning, again due to COVID19, is only on request. The staff on the other hand is very helpful.

A
4 years ago

Nice hotel. Kids loved the pool and health facilit...

Nice hotel. Kids loved the pool and health facilities. Handy to have a bar/restaurant there as well as another proper restaurant. Rooms were nice and modern and the staff were very helpful and pleasant.

M
4 years ago

The room was clean. The staff were helpful. The lo...

The room was clean. The staff were helpful. The location was perfect. The breakfast was a bit expensive, so we went offsite as there's lots in the area. Overall, it met our needs and expectations.

G
4 years ago

Quite well connected hotel with a great view. Chec...

Quite well connected hotel with a great view. Check online for better rates than you may end up getting on the Novotel site itself.

Good breakfast, though look elsewhere for cheaper lunch and dining options.

Rooms though are well equipped and staff - helpful too

c
4 years ago

The truth is that I would repeat the accommodation...

The truth is that I would repeat the accommodation. The location, cleanliness, the extensive hours of the pool, comfort of the room, everything perfect. The only thing to improve is the restaurant with very little variety and very small portions for the price they charge, in addition to coming drinks from the bar many times arrived untimely, after lunch. I would improve it without doubts since to be able to use the pool until late and everything to finish so early in the city, it is very comfortable to dine in the hotel.

L
4 years ago

Stayed overnight and had one of the best stays ev...

Stayed overnight and had one of the best stays ever in the capital. Room superb on the 5th floor. Just recently refurbished. Very quiet and super comfy bed. We didn't eat in the hotel but had breakfast which was certainly busy but everything you would ever want. Staff just made this place. Super helpful and always with a smile. Great wee bar at night with live music.

P
4 years ago

Great hotel with a very cool music orientated bar....

Great hotel with a very cool music orientated bar. Cane to Edinburgh with a plan of going to the Xmas market but ended up staying in the hotel, using the swimming pool, jacuzzi and eating and drinking at the bar. Been here twice, definitely go again. Oh and the staff are awesome!

J
4 years ago

Loved our whole stay, can t say enough good things...

Loved our whole stay, can t say enough good things. All of the staff we met were super friendly and polite, from reception, to housekeeping, to the bar. We had our corgi puppy with us, and she was made to feel like one of the family - it was such a dog friendly place! Shame we couldn t take her into the restaurant but it was nice to sit in the bar with her. The room was cosy, with great blackout curtains, a comfy bed and a super modern bathroom - loved the USB ports by either side of the bed too. My only suggestion in the room would be to make the bathroom tap higher - it was hard to fill the kettle!

T
4 years ago

Good location

Good location
Car park discount
Little variety for breakfast, maybe due to covid19 season?
Good size room 2+2
Nice and quiet
Definitely Not overpriced looking at hotel's location
Would recommend to anyone visiting Edinburgh for couple of days

A
4 years ago

The hotel is really well placed, a short walk from...

The hotel is really well placed, a short walk from the castle, close to a bus route, restaurants and supermarkets.
The staff is nothing more, not really friendly.
The room is spacious and clean. The comfortable bedding. Small flats: the bar above the door fell, it was full of nails, it could have been very dangerous. No apology from the staff who were reported to have reported this incident.
Smells of food (grilled meat) were coming up from time to time in the room.
Breakfast really top, even if a lot of people. Many choices, super nice room. On the other hand, from the cutlery on the plate, we came to get rid of it, which does not help to fight against waste I think.
Very good facilities (pool and gym).

R
4 years ago

My stay was really good. the location was perfect ...

My stay was really good. the location was perfect - close to all the main sights on the Royal Mile and Princess Street. The room was small but comfortable and just what I needed.

I did not use the eating facilities, but from what I saw it was excellent as well. The bar was good - and open late!

L
4 years ago

Very pleasant hotel with a cozy bar

Very pleasant hotel with a cozy bar
The hotel is 5 minutes walk from grassmarket and the university.
The plus: swimming pool and gym in the basement.

R
4 years ago

Everything was great. The only thing i would have ...

Everything was great. The only thing i would have liked is classic cocktails at the bar. The wife and i wanted to knock back some long islands and margaritas. But the bar only had their own cocktails which wasn't great

m
4 years ago

Family stay of 5 days.

Family stay of 5 days.
Hotel very well located. Staff fairly pleasant. Top pool but towels not pick up the day !! Breakfast at the top.
Ok bar and restaurant.

z
4 years ago

A pleasant hotel with friendly staff. The best th...

A pleasant hotel with friendly staff. The best thing about it is the location. It is close to all the attractions but away from the crowds. The city sightseeing bus has a stop just outside the hotel. Would recommend it to families traveling to Edinburgh

W
4 years ago

Good

P
4 years ago

Excellent location, clean and well equipped room, ...

Excellent location, clean and well equipped room, very good breakfast and small and pleasant relaxation area but a real problem with the cleaning of the rooms. 3 days on site, day 1 floor not made, day 2 suite not made at 5:00 pm we had to claim and day 3 suite not made at 6:00 pm, we gave up ... Not worthy of a hotel of this quality ...

Novotel Edinburgh Centre. Accor.

Novotel Edinburgh Centre. Accor.

4.3