Norwalk Skilled Nursing and Wellnes Reviews

Never take you family members here, you will be verbally abuse and other neglect. For example, today as I was waiting to speak to the DON, I heard the DON of this facilty yell at this poor Latina whom she was looking to see her husband at the facility. I heard said "your husband is one of my worst ever patient here, he is non compliant, take him with you. Now leave my office now." Of course this will never happen if had been a philipino family. Poor lady was in tears after this. Instances like this and verbal abuse and neglect, rampant on this facility. None of the skilled nurses and management speaks Spanish even though they are caring for a very large Hispanic neighborhood. Please stay away, unless you are one of their race

Very dirty and unprofessional staff, they are all talk and meetings with no positive outcome. Cna's were caught several times socializing as patients were requesting to be assisted for the bathroom or to be changed.

Great building and the staff is excellent. Super clean as well. The nurses are Very prompt and caring.
Thank you for taking of my mom!!

This place is unbelievable. My mother had a total knee replacement and needed to go into a home for rehab and they refused her because she has chronic pain from arthritis!!!!! How does this happen when you have excellent insurance????? I wouldn t send my dog to this place after what I just experienced!!!!!! I give them no stars however in order to post I had to give 1.

Excellent place to get well and feel loved!!!!! Alot of great people there!!! Patients( Residents) And Staff Members.

Thanks to Norwalk skilled nurse my mother is getting to a great start in life. This is a very clean and wonderful staff no doubt about it the leadership of this place is doing a great job. Thank you Beth , Teresa, Sara. And of course Their great staff.

I went there after surgery!!, and it was Delightful!!!., Everyone was so kind and helpful. It was(GREAT)!!!.

The staff at the Norwalk Skilled Nursed & Wellness (Theresa, Sara, Juan and Dina) are very attentive and professional and they go out of their way to make their tenants and relatives welcome and safe. They took such a good care of my father during the time he was here that I definitely recommend this facility.