Northeast Animal Shelter Review

Always love to pay the shelter a visit. Its clean, the staff is friendly and the inmates are very happy to see you. Well, most of them. I love kitties but they have plenty of doggies also that you can take out to the yard and play catch with. Always a nice little thing to do on a Sunday when the place is quiet.

My first time at any shelter ....this was an extremely friendly..hard working people..lots of volunteers...and from what I saw..all animals were taken care of extremely well...They seemed loved....best part..a non kill shelter...Amen!

I used to donate to Northeast Animal Shelter. That was until I found out their no kill/ never kill mission was not true. As a donor and my experience as a consumer, I was deeply saddened to hear they actually did kill dogs in their care. When people donate to non profits, they read their mission statement. In my experience of donating my money, time, and tangible items it's expected that transparency is in their mission statement. My experience as a donor was disappointing at best. Please do a google search and look into other rescues and shelters to donate to.

Everyone one was really nice and I and I adopted a woman dog

They are very nice there It is great to help a great cause

Workers took their time to explain how the shelter works, very friendly

Wonderful adoption experience - very caring, knowledgable staff and a large selection of dogs and cats. Can't recommend enough!

Really awesome place to adopt from. All of the people working here are passionate about what they do and it shows. They really care about finding their animals a good home to be adopted into. This is a picture of a cute little girl I saw during my last visit. She was pending adoption, so she didn't come home with me, but I'm sure she's found a great family to become a member of.

We adopted Rocky from here 2 years ago. The people were great! I loved that they had us bring in our other dog Lucky to might sure they got along. We got to spend a lot of one on one time with Rocky. Rocky has made a great addition to our family and Rocky and Lucky are best friends. I would go there again to get another pet.

No smell Place very clean, peoplefriendly ,
Very helpful answering questions.BUT very
Few dogs to choose from. Prices start 125.00$ and up. Free spay

Northeast Animal Shelter was thorough, honest and helpful through the entire adoption process. They are very in touch with their animals' needs and preferences, and the behaviorist we interviewed with before adopting our puppy did a great job helping us understand the little guy. I would strongly recommend Northeast Animal Shelter to anyone wishing to adopt a dog or cat.

IMPORTANT NOTE: They are first come, first serve. If you drive for an hour to get here the pup you're looking for might not be there. They work their hardest to place these animals in the right forever homes and to keep the humans happy, but their priority is to the animals they care for. Please be patient with these folks.

The animal shelter has many varieties of cats and dogs for adoption. If you don't want to adopt an animal, the shelter is always receptive to charitable donations to help keep the shelter running at top speed. Most of these animals have come from Rescue programs, and sure would appreciate your love and care.

I mean, I got a dog there and I love her and appreciate what they do in getting alot of dogs and cats homes, but they reached out to me shortly after adoption and I had alot of health problems with my dog and they just stopped replying. It just made me kind of upset with the adoption cost and then they just stop answering when the dog had problems from the shelter. All in all I can't rate them to bad because I never want to see an animal get lit down

Prices are way to high, I was adopted you get more for your adopted Animals than Human Children. I wanted so bad to adopt a dog.

Staff was great and the facility is in great shape. I know others who have adopted dogs/cats from here and they say the same.

I cannot say enough great things about NEAS!! My boyfriend and I adopted a puppy last month from northeast and they were truly amazing. She was a pup with some behavioral issues, which they described extremely well and even printed out some of her most recent progress notes from her behavioral training for us to keep. They also set us up with an appointment with Bender, one of the behaviorist for a couple days after we ve had her in our home which was so helpful! We worked with Bender and Celia and again I cannot say enough amazing things about the agency and the staff!! They also provided us with resources for trainers and vets along with print outs of helpful tips and training advice. We left there with no hesitations or questions because of how great they were. Bender also told us that we can call/email her with any questions or concerns and even have another free training appointment! Needless to say we would highly recommend NEAS! They have a great reputation for a reason! And not to mention we got to come home with the light of our lives thanks to them!

Got my baby here!!! Love this place. Friendly and fair. I had waited for kittens for hours before they opened. When they finally opened, they gave me the number 1 ticket proving I was first in line when everyone else came. Professional and very efficient and nice place. Lots of furry friends.

My husband and I didnt even look at the animals because of the unfriendly and unwelcoming staff. After reading some of the other reviews I see this may be the norm.

We had a horrible experience with adopting (not adopting) at this shelter. I called in the beginning of the week and expressed my interest in a specific dog. I spoke with an adoption counselor and explained our living situation etc. to make sure we were a good fit. She even checked in with a supervisor on the phone to see if it would be a good match. Since we were coming from out of the area we wanted to be sure we didn't drive all the way for nothing. I also asked if getting there at 1 on a Saturday would be a good time. We were told it would be perfect. We got there at 1 on Saturday and we were told that adoptions were closed and there was nothing we could do. We talked with someone else who said we could wait if we were willing to, which we did. After 2 hours we were told we weren't going to be able to adopt that day. We were then told to come back the next morning and to get there early, so we got there at 8:30 and waited outside in the cold for 1.5 hours. We really wanted our dog!!! After meeting with an adoption counselor and after going over our application and situation we were brought to a room to meet the dog we were hoping to adopt. After about 10 minutes with the pup a supervisor came in and said the dog wasn't a good fit for our family. We were asked if we agreed and were ok with the decision, which seems absurd. Of course we weren't! The supervisor then asked if we wanted to see another dog, and we agreed so she went to see what other options there were and after a few minutes came back to basically tell us no dogs were a good fit for us. I understand some vetting, but when a family spends six hours and a few hundred miles in the car in the course of a weekend and is jerked around through a poorly designed/bureaucratic system and is still interested, im not sure what more is needed?? If the goal is to provide dogs with loving homes, I don't know how that is accomplished when families looking to provide a loving home are turned away.

AWEFUL SERVICE. Person at front desk was terrible and disrespectful. Would not let us see the dog at all cause it's a half hour till closing. ANOTHER HALF HOUR just to see him in the cage. I would fire her right away! She was the worst customer service EVER! We asked about what he was like they said great never mentioned issues online and over the phone. We went to that rude lady and they said he has tons of problems and has been there a long time which was also not stated on the website. After that she turned us away. DO NOT GO HERE! We wasted two hours driving but obviously they should not be a kennel.

This shelter is well run, clean and filled with animal loving staff. I was surprised at how many beautiful dogs (and lots of pups) there were and how quickly they got adopted out but always getting replenished by overfilled shelters. Unlike looking online, you can see the personality of the dog and the counselors make sure it s a good fit but don t have prohibitive requirements.

Although I m an experienced dog owner, Patrick was a wonderful and informative counselor who brought up very helpful suggestions specific to our new buddy, Tobias.

As soon as he walked in our house scruffy, happy Tobias fit right in. Not long ago, he was living on the streets and now he is part of a family that loves him and thanks to Patrick s advice, he and our dog Nola and getting along just fine.

Adopted Zoe from here when she was 4 months old. Now she's 7 and living in Salem again!

This seems to be a beautifully maintained shelter full of dedicated volunteers and staff! I've visited here twice hoping to adopt a cat and the receptionists were very friendly! My first visit, I hoped to adopt a kitten I had seen online. Unfortunately, he was unavailable, but I have since been told that he was adopted by a loving home, which I was delighted to hear. It is great to see that the adoption counselors care so deeply about placing the animals in the proper home.

The second time I visited, I was hoping to meet with a 1-year-old cat I saw online. I don't remember my adoption counselor's name, but she met with me before taking me to see the cat and was very informative about his personality, as he was quite rambunctious and had been returned to the shelter before. I could tell she was very passionate about the animal's well-being, which is wonderful!

She then took me to see the cat and allowed me to play with him in a separate room, which was great. I bonded with the cat and decided I was ready to adopt. I returned to the counselor, assuming that she would not have allowed me to bond with the cat had she thought my home was not a good fit for the animal. However, she said that she needed to speak with my "husband" before I could go through with the adoption; I informed her that I am unmarried and live with my mother (I am 24), who is the primary homeowner and whose name I had listed alongside mine on the adoption form. I completely condone the shelter policy that she speak with the primary homeowner before signing off on the adoption, and I gladly gave her my mother's phone number. [My mother and I had been discussing adopting a cat for several months at this point, as our cat of 19 years had passed away the year before; my mother spotted this 1-year-old cat online earlier and told me to go to the shelter with her blessing to adopt if we got along.]

Upon receiving my mother's number, the counselor left the room rather abruptly to call her; I thought this was a little odd, excluding me from the conversation despite my being an adult and an active member of the household. Truth be told, I felt a bit like a child sitting in the principal's office! I am sure this was not the counselor's intention, but it was perhaps not the most courteous treatment. She returned a few minutes later and informed me that she spoke with my mother and had informed her of this cat's wild behavior, and advised that I go home and speak with my mother further about how we might proof our home for this cat if we still wanted to adopt. As this cat had been returned for his antics to the shelter before, I completely understood her concerns, and thanked her for her time as I left the shelter. I would never begrudge a shelter employee for putting an animal's needs first.

When I got home, I spoke with my mother, who had concerns about the cat's activity level, as the counselor had apparently told her over the phone that he was quite destructive and would knock everything down from our tabletops like lamps, picture frames, etc. I think it was responsible of the counselor to bring these issues to light, as it made my mother and I have an honest discussion about whether we thought we could provide the proper home for this cat. My only issue, however, is how the counselor went about communicating this cat's idiosyncrasies to us. I think it may have been more polite and less mystifying had she called my mother with me present, or instructed me to return to the shelter the following day with my mother in person so that the three of us could talk together. I could not help feel condescended to when she removed me from the discussion to consult with my mother privately, as though casting doubt on my legitimacy being there representing my family in the adoption. There was an uncomfortable air of interrogation to the way she "separated" us.

I truly appreciate the dedication these counselors have to the animals. I still wholeheartedly hope to come back here one day and adopt a cat. I only wish I had been treated with a bit more decency. Thank you!

I heard about this place from a friend who adopted a dog a few months ago. So, I went for a ride up to what they were all about. The place was super busy, not a lot of dogs as I had been watching online to see what who I might be able to meet while I was there. I can say they do adopt very quickly, and you can understand why if you visit them. There had to be 40-50 people come through the doors to looks at the pups and cats. Every pup I looked at was already taken. I hung around and talked to the staff a bit and Janis was exceptional. I had my mind set on not getting a puppy. Then Someone called and released the pup that had planned on adopting. I was right there and did not hesitate to say yes. Well 2 months later my little guy is the light of my life, he has been wonderful and full of energy very loving. I could not be happier. If anyone has a pup form the same litter I would like to stay in touch. Thank you, Janis. Love Chad and Rocket.

Incredibly poor communication skills and follow up . We spent an hour and 40 minutes in line. The gentlemen who walked us in was very clear if you see a dog that does not have a blue card ask to be put on the list as a back up. We followed those instructions and were yelled at by the woman up front who could not be bothered who stated come back later. So we did we took a couple hours to grab lunch and let the shelter get caught up with morning adoptions. We went back found a wonderful dog and were told they stopped adoptions for the day . Can you put the blue card with the application we filled out earlier today. NO !! Adoptions have been stopped for the day. Come back in the morning. So we followed what we were told we were the first in line Sunday arrived hours early to be first walked inside and were told that dog was adopted yesterday . We were clearly told no he was not adopted and we did what were told yesterday. The woman said s oh well we started the adoptions back up in the late afternoon and the dog was adopted. These are the rudest people with worst communication skills I have ever met. Absolutely find another shelter because the will rip your kids heart out and stomp on it with out a care in the world.

Got my dog there last fall great ran place and really nice staff

I came to North-shore Animal shelter when a friend told me that she saw some dogs there she thought I would be interested in adopting. I have another friend interested in adopting an older cat not a kitten, so the two of us and my nine year old boxer made the 40 minute drive to the shelter. My intention was to have my sweet boxer (a female) meet and even pick out her new sibling. Our bulldog had just recently passed away and my boxer really missed her. I asked the lady if I could check out the available dogs and if I found one, could We bring my boxer to meet before we decide to adopt. We wanted to make sure the two dogs were compatible. The lady told us we should fill out a form, and when we found a dog that interested us, we could take the blue card off the cage and give it to her along with my application. She said I could not meet the dog out of the cage and I could not bring my boxer in or bring the dog out to meet. I would have to wait an hour (which ended up be three hours) before I could be interviewed, and only then could my dog meet the new dog .
When I explained to the woman that I could let her know right away if I was interested in adopting, that I had intended to meet several dogs that day with my dog, that I cant pick out a forever friend by just looking through the bars, could not believe this policy. After waiting over three hours, we had to leave as they were closing. Meanwhile. . .
My friend who wanted to adopt the older cat, found one she liked but was told she could not adopt him as he was locked in the room as someone had looked the keys in. Since we had waited three hours already, before we left we asked them how they were going to feed and water the cat and the girl wouldn t answer. Its was a very strange visit to say the least.
The young girl at the front desk was very nice and tried to explain the strange policies to us the best she could.
Anyway we left heartbroken.
A week later we returned (today) my friend her grandson and I. My friend wanted her grandson to pick out the cat he liked. The same cat she liked was still there and when she inquired about him a very rude older woman told my friend since she has a young child at the home the cat would not be a good fit, even though that restriction was not on the adoption card. Meanwhile I went back to see if the male dog Jesse was still available and he was. I was concerned as the dog did not look at me or come over when i knelt down and called his name. He didn t respond at all, so I started to wonder if Jesse was deaf, so I asked rude lady and she angrily answered me no! He s not deaf .
Well, we all left there once again very disappointed and I have to say, I was angry. Sad for the animals who could be adopted and angry about how we were treated. Two woman who work there were condescending and rude. The adoption process is convoluted and too long. Each adoptee spends 45 min- 1 1/2 hours, so if your 5th, 6th, 7th in line, you wont speak to someone for hours. Really?
I asked the nice lady before we left if other people complain about their process and she told me yes, all the time, but thats the way its always been.
Hope this gives warning to anyone going there to adopt. There are many beautiful healthy pets waiting for homes. Too bad they wait from North Shore Animal Hospital. I gave it two stars because the animals were precious.

I would give it a zero if possible! The staff was absolutely rude! Never in my life have I experienced such ignorance and with my children! My work has decided to cancel their donations due to this and will find a organization that is dedicated to the people that fund it! The front desk needs to be trained in customer service skills or fired! (Cannot speak in reference to adoption counselors we did not make it far enough to talk to them! And I asked twice to talk to someone in charge with nothing! Told to have a nice day with a smirk and attitude there was no one I could talk to!)

Very clean shelter. Staff is friendly except the first women we worked with. She seemed to have an attitude. Drove 1 1/2 walked arouns the shelter and picked a dog that we wanted to me .We spent 8 hours waiting to meet him only to be told after, that he is not great with children. They should really answer your questions about the animals before you wait so long. Especially if you have children waiting with you. We decided to try again and we found a wonderful dog and had a better experience with this staff member.

Very clean facility, and very friendly staff. Their turnover rate is amazing, too. You never see the same animals here twice!

Got my dog here 10 years ago. Got my cat 6 months ago. They do so much for the animals and help out a lot with all questions or concerns.

My mother and I adopted our dog, Magic, in August of 2015. The adoption counselors were extremely busy trying to accommodate all the people hoping to adopt. We waited for almost 2 hours until it was our turn. The adoption counselors were so nice and so kind even though they were clearly VERY busy. I highly recommend this shelter to anyone looking for a furry companion. Magic was extremely shy when we first adopted her and now she has really come out of her shell. Great shelter, thank you for the work you do and the sacrifices you make to save the lives of of animals in need!

they don't have a clue what they are doing. there is a puppy sitting there for a while and I can't adopt it because my 10-year-old yellow lab is not neutered. mind you I am retired from working, own my own home, 3000 square-foot yard and those idiots won't let me adopt a puppy. not only that most of the dogs breed is so wrong their ages are so wrong they discriminate.

My suggestion to anybody who goes to adopt at that place is to lie lie lie, tell them u work from home, you own your own home, u have no kids, and cover up your tatoos!!! They are too judgemental and VERY unfriendly people. Poor animals.

Other than making us wait 45 min to tell us the dog we were there to see was taken, it was great.

Don't believe the small number of bad reviews. The shelter rescues 4,500 to 5,000 homeless cats and dogs every year, and finds loving homes for them, so they must be doing something right. The staff and volunteers really care about the animals. With over 200 volunteers and a lot of part-time staff, not everyone has the people skills that "shoppers" expect to find in a retail store, but this is not a pet store. They want to be sure the pets are a good fit with the adopters. Some pets may not be good with small children. Some are nervous and need a quiet home. If you work all day, they want to know who will look after the pet. The adoption counselors are looking out for what they think is best for the pets and adopters. This is a great shelter!

After visiting many shelters in the greater Boston area for what seemed like months, we came upon Northeast Animal Shelter, to our great fortune. Unlike other shelters, NAS is a clean, friendly, and happy environment. The humanity present throughout the whole process of adoption, both to the human visitors and canine visitors, is a testament to the efforts of the shelter.

One star for Clean shelter and that's all. the staff, especially the adoption counselor lady called Gin is extremely inefficient and looks likw she has an attitute. she let us play with the kitten and then walked away .....never even bother to come back to check with us. in the end we approached her in her office and she started to gave us all kind of hard time, questioning us. I understand it's her job to make sure the kitten is very well taken care of, but her atitutte is really offensive. Not friendly at all. She questioned us with very inpatient, arrogant and even very offensive atittude.We have every intention to adopt a kitten and would like to take care of it, then this extremely unplasant experience is what we got in return. NOT recommended! By the way, this place is so damn overpriced. We will never go to this place ever again.

Two weekends in a row I went there to adopt a cat and my friend to adopt a dog. Week one we waited 3 hrs to try to spend 5 minutes with to see if we were a fit only to be told they re closing soon and to come back. Left angry and disappointed. Week 2 was told it was 1 1/2 hrs wait. Then I was told because my grandson was with me they couldn t let me adopt Joey my choice because they he scratched a young child . It wasn t on the card or I wouldn t have sat for 3 hrs!!! Plus an elder lady was rude to a few people. I don t think I ll be back

My husband and I recently adopted the light of our life 2 months ago from NEAS. The process was simple and moved pretty quickly. We were able to pick up our puppy and take him home within a day. Looking forward to adopting another pup from here in the near future!

Animals taken very good care of. Shelter is immaculate. Would adopt and have adopted healthy cats and dogs. Would definitely recommend.

They diagnosed my mom's cat quickly with minimal costs, and even made an upcoming appointment for shots. They really care and had our best interests at heart during this pandemic!

Amazing place. People are friendly and want to fit you with a pet that will be perfect for you

These guys do great work and save lives. If you are looking to add live to your life, adopt here!

Giving one star because 0 was not an option.

We have adopted multiple dogs, so we are no strangers to the process, this was literally the worst experience we have ever had.

They are disorganized, chaotic and rude, rude, rude, did I mention rude? That word is theme here.

First of all, it took me almost 5 hours just to get someone on the phone, despite how well staffed they are.

How do I know they are well staffed? Well, after playing phone tag for 5 hours and being put on hold I spoke with three different individuals

We talked about 3 different dogs, rules two out and David, the adoption coordinator encouraged me to come in to meet Aragon. I told him we d be in the following morning, he told me to bring my dog.

Saturday morning, we packed our 14 year old dog into the car and got to the shelter not long after it opened. It was absolutely chaos. I was handed an application and a number and was ushered into a very crowded waiting room.


We approached him and he led my husband, my dog and I down a hallway. He then looked at my dog and said he s not allowed in with an attitude



I went into the room by myself and it was filled with puppies. Turns out, the dog we wanted to meet was in a different room altogether.
I finally found him and had to go back to the front to ask what I was supposed to do next.

I was told to take the blue card with the dog's name on it and bring it to the adoption coordinator. Upon returning, I saw the card had been taken.

I was informed that another couple had grabbed the card moments before I returned and that we were neck in neck and that if I wanted I could wait 90 minutes then maybe we could meet him, If the other couple didn t want him

I explained we had driven 90 minutes and if we were neck in neck, the only reason we were second in line is because the rude employee didn t explain I needed to take the card. The woman basically shrugged and repeated that I could wait if I wanted.

My husband had to work that afternoon and as I mentioned we were 90 minutes from home so after spending 90 minutes in the car and being jerked around for over an hour, we had already wasted our entire morning just to have the rude, condescending employees of this shelter talk down to us.

Moreover, they were EXCEPTIONALLY RUDE about us bringing our dog in even though David, the adoption coordinator who matched us with this dog, TOLD US TO BRING HIM.

Needless to say, find any other organization to donate your money to or adopt from. The people that work here are awful, their process is a complete sham and they simply couldn t care less about you, your time, the animals or anything else.

What a miserable experience. Shame on you Northeast Animal Shelter. Shame. Shame.

The photo I posted of the kitten Shasta is still available. My nieces chose Grizzly so that adorable girl may be available to adopt, but check with the shelter first. She was super playful and a gorgeous color

We adopted two great dogs from NEAS. One about 10 years ago and the other about 3 years ago. I feel they did a fantastic job of matching up the perfect dog with my family's dynamic. Some of the folks that work there could stand to improve their human interaction skills. That said, I felt it was clear that they are very focused on the animal's well being. If I had to choose between good customer service and a place that takes great care of their animals, I would have to choose the latter. If you see the setup this place has compared to other shelters in the area, you would likely agree. I feel I will always check for adoptions here anytime I want to adopt a dog.

Got my first baby here, and I loved my experience so much that I brought my best friend back to get her first pet! Make sure when you go to realize you'll need to make a day out of this experience. Many people think they can just walk in, pick their pet, then walk out. This is NOT the case. They are very thorough with the application process and I love that about them. Thank you Northeast for my first love, Kiki! (Well, besides my boyfriend haha)

I volunteer at the shelter every Tuesday, so I was shocked to see how my family was treated when we came in for a dog. First they told my mom she wouldn't be able to walk the dog. We went outside, and she walked the dog with no problems. Then they said that my parents weren't young and fit enough to handle a big dog. Mind you, the dog is 29lbs and my parents had had dogs that were 90lbs. My step dad is also in peak physical condition for a man in his 40's. We even offered to hire a dog walker for when we were at work. They said it wasn't enough. They also interrupted us every time we tried to explain. Oh, not to mention we traveled 3 hours to see the dog and waited another 3 hours to meet with an adoption counselor. Never in my life had I ever been told we couldn't adopt a dog. Good luck finding Rocko II a home, because apparently you need to be younger than 40, work less than 5 hours a day, have experience training dogs, and also not ever have kids younger then 14.

Find a forever friend here. We found a second forever friend this week and Aragon the dog has already brought so much happiness to our family. Thank you too all the staff. they are all wonderful and knowledgeable also. I was impressed on how many animal's that are available. This is the second animal we got from this shelter. I know that Aragon was well taken care of there. Thanks again Derek

Not the first time they have graciously helped me .they have put 3 abandoned kitties up for adoption for me over the last year.all have gotten forever homes newest one is bojangles available now.

Awesome people working here. They really care about the animals and want to make sure it's done right.

compassionate treatment of me and my cat. I needed emergency attention for my cat who was in distress. They saw us right away. I had to put my pet to sleep. The staff was kind and respectful. Thank you for your kindness.

The most respectful shelter that I ve seen. I m proud to be a volunteer. Love all the staff and my puppies!

Large selection of dogs. The rooms are sort of organized by dog size. All of the kennels were kept very clean. They had great rooms for meeting the dogs privately. The adoption coordinator I spoke to seemed passionate and professional.

We just adopted our beautiful shepherd mix Hank from NEAS. The staff was wonderful and informative and the process was super easy. We are so in love with our new family member!

We adopted a puppy shitzu-chihuahua from NEAS 2 years ago but lost him in a tragically freaky accident. We were so heart broken that we went back a few days later : our house was so empty without a dog. We came with our daughter with the hope of finding a new family member. We were hoping for a medium size dog, but our daughter spotted two little chihuahua mix girls. We also looked at other dogs, but Wendy ans Lisa (Lendy at the time) were our daughter's choice. We were not sure about having suddenly two small dogs, but we went ahead and we disclosed NEAS how our dog passed away and they were very understanding and nice. It is true that the counselors are very friendly, but that the people at the front desk are not always welcoming, but they need to make sure people can take care of the dogs and not bring them back a few days later because they don't want them anymore. Lisa and Wendy came home a few days later since Wendy needed to be neutered . They are always playing together, not jealous anymore about who has the most attention . Each one has her own crate and bed ( they sometimes were nippy at each other at night when they slept in the same crate). They love running in the yard and lay in the sun or on our laps in the evening when we watch TV ( My husband is their favorite pillow though....). They have a big bed we move around so they can enjoy the sunshine through the window or we put it in front of the fire place and they just get all limp from the heat, barely opening their eyes if we call them for a walk. They know when the school bus comes back in the PM and if our daughter is not in it because of after school activities, they whimper and bark ... we had a great experience at NEAS. The shelter was so clean and the dogs looked healthy. Some look sad in their cages, but they just need someone to love them. We are thinking of getting a 3rd small dog to give a nice home to and i look at the NEAS website to find a good match for our girls. We will come again with them to NEAS to see if they would accept another friend : they rule the playground now!

Go with patience and little else to do that day. It takes time to determine if it s a good fit and make it all work. We had a wonderful experience in the end, but it took 2 trips and several hours before we met the dog of our dreams. Kristen was a pleasure to work with. We had our hearts set on a dog that was not recommended for us, so we left with heavy hearts. Luckily, we returned the next day and Rose was a newly available adoptee. It has been a bit over 3 months, she has settled in beautifully and we couldn t be happier with our pup.

Staff is rude &anything but helpful! Do yourself a favor&look elsewhere

We adopted a puppy. Please if you are able to donate they do such a great job.

Great people who works in that shelter thank for everything

Bright, open, clean, and new. Wonderful way station for pets in transition to a new home (yours?). Helpful staff, free parking, wheelchair accessible. Be aware that they are often very busy, but will do their best to match you and a great dog or cat.

My boyfriend and I adopted an adorable 5 month old Great Pyrenees yesterday. She is brilliant, super quiet, and very well-mannered. We look forward to seeing how she blossoms in our care. The adoption counselor was very thorough, albeit seeming like she was trying to convince us not to get the dog for a bit.
We were not given all of the correct information surrounding the spay certificate we were given since our puppy had not been spayed yet. We found out from calling the vet that there would still be substantial outside costs to getting her spayed, which we were prepared for extras costs but it would have been nice to be given all of the information from the shelter.
Our puppy is also extremely disinterested in food, albeit us being told more than once that she's considered underweight for her breed. She seems to prefer treats and looks for them constantly, with no interest on her food at all. We are using the same food we were told she was given in the shelter. We have not been giving her treats in an attempt to get her to eat food instead, but have yet to have luck.

I love going to spend time with the dog's and cats and give them lots of love

We just adopted Benji and we could be happier with the experience we had. Also the adoption Councilors are very good and have everyone's best interest at heart so you can walk away with a dog you know is a good fit for you!

This is an outstanding review it hopes that caring people who are looking for wonderful animals in need of a loving home will find a great connect here and adopt one of these precious pets.

I have fostered many dogs from this shelter including one who delivered 8 puppies while in my care! It is always a great experience!

The most recent one I fostered is here to stay!!

My daughter & I adopted a dog here and it was Wonderful !! He won our hearts and still does!!

Knowledge staff and overall great facility. Can get really busy!

Today I went to the northeast animal shelter to look at dogs with 3 friends. 2 of which had intentions of adopting... at 10:30 they told us there were new dogs coming in at 2pm so we said okay we would go to lunch and come back. no one ever mentioned having to fill out paperwork. Alll in all that was frustrating. But the reason I am writing this is because of the way myself and other human beings were treated by Ray. Tall man with a pony tail. He was honesty the most rude person I have been in contact with the way He huddled us down the hall way with his rude mannerisms and bad attitude. I just hope that he can work on his consumer service skills because that is the field he is working in. Ray has put a terrible taste in my mouth about this facility and I am truly hurt by this experience

I've adopted 3 dogs from the shelter. The dogs were great. The staff was very nice and knowledgeable. The operation is top notch.

There are really cute big small puppies that really need love and a sweet home

Very very busy be prepared to wait but worth every second to save a dog or cat!

Adopted both our dogs from Northeast Animal Shelter, they're the BEST!!

Very nice facility. Clean and well-maintained. Staff seemed pretty nice. Expensive.

PEOPLE: I don't work there but if you have a bad experience with personnel there, document the name , time and date and circumstances. That way this shelter can legally deal with , and get rid of if necessary, the
volunteer involved. I just talked with a person there about surrendering my dog to them. The person could not have been nicer, and as a business owner I appreciated their approach and thorough info they obtained (like where to get all my dog's vet information), before they could make an informed and intelligence decision to consider my dog for admission..... and this is what I want for my dog, and I need to be convinced (in an upcoming call from them) that they have what appears to be so far, the best interests for my dog. ALSO: if you have benefited by them, in any way, whether or not adopting or surrendering, give them a donation. They have no other way of earning $$ for overhead.

The staff at NEAS are very helpful. The system they have set up during Covid may take time but it is worth it. It did take a while for my application to be approved, however it is understandable given the number of application they received from people wanting to adopt.

Beautiful space but only a few animals were there..sad by that but happy for the animals..

Bringing out a new batch of puppies in time for Xmas giving