North Shore medical center (tenet Healthcare Review

The labor and delivery nurses abandon me for hours. Later after birth a beg them to give me my child because I wanted to hold her, give her my warm, and start breastfeeding, but they denied me that right. They left me again. I could not move because they gave me an epidural 20 minutes before my baby was born. When I tried to get up to see my child, I felt out of the bed. They are awful people, the nurses there should be ashamed of being nurses. They made my beautiful wonderful experience a nightmare.

By far absolutely one of the best hospitals in Miami.
Very attentive team my family member was in the emergency room and then in intensive care unit for almost 17 days the respiratory team was absolutely amazing especially Jude. He is truly an angel from up above. Very helpful , caring , professional and passionate. Thank You to the entire North Shore Medical Center for your care and attention with my mom.

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I had a great experience at the hospital. The staff was very comforting and very attentive to my needs. I took longer in the recovery unit but my nurse was very patient with me as he just told me to take my time. I'm very thankful for all who took care of me before and after my surgery.

This place is disgusting, it needs to be shut down. Hospitals in this country need a serious crack down.

the woman working at the outpatient information desk is very rude and don't make you feel welcome.I recommend you spend your money and insurance somewhere else where patients are valued and treated with some kind of respect....

It is the best hospital in which I have been warm, good care, here my last baby was born and the truth that I do not envy anything to another hospital like him, Mercy, where my first two children were born, the truth that North is now a medical center

Bad service and they are all rude and disrespectful

THE NURSES AND DOCTORS TAKE THEIR TIME HELPING IN THE EMERGENCY ROOM.. ITS CALLED EMERGENCY ROOM FOR A REASON, IF THERE WERE MORE PEOPLE DOING THEIR JOBS AND LESS STANDING AROUND HAVING CONVERSATIONS, WE CAN GET IN AND OUT! I HATE IT HERE! THIS IS THE 3RD TIME IVE BEEN TREATED THIS WAY IN THE ER AND I LL NEVER COME BACK!

Worst hospital everrrrrrr ughhhhhhh hate north shore

I've been twice in this hospital. I really appreciate Dr. Oscar Caceres support at the Pain Care Center. He's such a kind human being, very perceptive and professional, as the rest of the staff. I'm very grateful and highly recommend their services.

Go somewhere else if you have the choice. I was taken to the ER by an ambulance after a car accident and was there for about 3 hours. While the staff that attended me was really nice I gotta say they were very understaffed. I waited forever to be seen by a doctor meanwhile my wrist was just laying there fractured and deformed and then I had to wait like a whole other hour for someone to come to discharge me from the hospital. Then I m told the hospital bill was over $14,000 for just being there for 3 hours. I was supposed to then have my wrist surgery there and they wanted to charge me over $4,000. I ended up having it somewhere else where the surgery came out much cheaper and the attention was better. My surgery was even cheaper than my ER bill! This place is a scam.

They have the best L & D! I delivered all three of my children here & my experience was wonderful with all three. I especially want to thank Nurse Jennifer for her outstanding bedside care. She was apart of both my son & second daughter birth. Each experience with her was wonderful. I can t express enough how great of a Nurse she is. Thank you Nurse Jennifer. Overall if you are planning to deliver your baby here, do so you want be disappointed! P.S all the Nurses I ve encountered at L & D were great, but Nurse Jennifer was really caring & helpful after my delivery.

I had my daughter there two months ago. And the experience with this hospital was horrible, the attention of the nurses and the cleanliness to the rooms is not adequate.
In addition to the ugly food they give, I was in a supposedly "VIP" room. I don't want to imagine the food in the regular rooms. What a hospital disappointment I do not recommend to anyone.

I can pass a polygraph test. 7 or so years ago I woke up next to a woman who was sitting over my bed with a colored pill. She moved it toward my mouth and i asked, whats that. No answer. Again i asked as she leaned closer practically putting it in my mouth. Scared I walked away and to show I was not at fault and scared, i left the room where i was and told another woman at the desk what was happening that i was being forced a pill. She said, we'll be right with you. Another woman came with a wheelchair and i was calmly baker acted for this. I could sue them for this and other human violation rights that incurred on me here.

This place was the Worst .. never bring ur child here. We waited 4 hrs w a newborn it's a scam. Very very unprofessinal

I just had my baby at North shore on November 8 I have nothing bad to say about my experience compared to how everyone was telling me not to go to this hospital. I had the best doctor Dr Magloire and the nicest most caring delivery nurse Mrs. Albert. They made me and my baby feel welcome Mrs. Mary the patient care just amazing. After birth when I started bleeding heavy they was right there to help me and made me feel like everything will be just fine. The two nurses named kim I had that day all I could say is wow they always checking up on you to make sure you have everything you need and Mrs Terry the charge nurse the sweetest most caring person you can meet. After having 3 babies at another hospital if I to get pregnant north shore would be my first choice. Everything is just amazing from the house keeping staff through the kitchen staff I can't complain.

Very happy labor and delivery was excellent, the staff and the doctor did our time there very special.!
Have our baby there was the best choice.!

Very happy to give birth to our baby in this hospital, the doctor and the nurses very attentive and experienced. Giving birth here was very pleasant. Recommended!. Thank you.

I went for iron infusions for three days tho it was a a little dirty nurse Marie was helpful that Friday- SATURDAY was the most horrible day of my life it literally took pharmacy 4 hours to bring the iron the nurse had to complain herself that s how bad it was- I got there at 12:30 and didn t leave until 7pm that night- I wanted to cry - Sunday was better the nurse iggy was awesome....

My daughter was born there I was afraid why it was not the hospital that I had chosen but they treated me so so well a lot of human quality good treatment kindness and good medical attention!

Horrible. Do not expect to have your health insurance cover your incredible bills at north shore. This hospital billing dept. will lose the carriers checks and north shore will keep billing you even after north shore billing dept loses the carrier claim check. Also you can npt reach a live body via telephone. Every call to north shore will only give you voice mail message option. Customer non service.

I love this hospital never have u waiting long and they take care of u immediately ......I love it ...

From the ER to Neuro step-down my Mom was treated like a Queen, my sisters were hesitant to this hospital, but I insisted and there s no regrets. My families and friends now have a different view, they all on board on North Shore being their go to hospital

I delivered my baby last week at North Shore hospital.
I was skeptical at first because people were giving this hospital bad reviews but i am glad i followed my instincts and gave them a chance. The delivery went very well the doctors and nurses were all trying to calm me down and were very patient with me. The recovery nurses were excellent, so friendly, attentive, polite . They gave me such good care , i remember all of their names due to their personal approach. Even the cleaning staff and lunch ladies were very nice.
I almost didnt want to leave!! Very clean rooms , no complaints at all. I will most definitely give birth at North Shore again and hope to see all my favorite nurses , especially Kim and Shelly :-)

They never help out well wen we ask for a nurse they never call my mom is is pain we call for nurse they never come for pain meds the don bring it or come how is this a hospital if they barely help you out

I had a spine surgery and everything was successful. Be extremely pleased with the services of the hospital and all its workers. Good treatment to patients and excellent human quality!
They deserve more than 5

The x-ray technician was awesome and caring. The waiting room for people that need rooms was disgusting. There was a urine sample on the table and it sat there for more than hour. There were empty blood vials on the floor. When the young lady who did my flu swab was told about it, she said something to the effect that "they aren't dirty is that dirty to you?"
I have never been as disgusted at this hospital as I was tonight. In my room the sheet had a blood stain in it. It was washed and the stain didn't come out completely but they still used it.

This hospital is the worst, no one ever responds to their phone. It takes them ages to get back to you therefore, don't bother leaving a voicemail. They're lazy and nonresponsive.

So far service from staff is garbage. I will find out how to transfer my family member.

I should have read the reviews about this place, before my uncle went in for his procedure.

Well, my uncle died here.
1st they messed up his surgery, and had to keep him sedated because of excruciating pain he was in.
2nd We visited him and his room was unkempt.
3rd he insisted on NO BLOOD transfusion, they convinced him he would die if he doesn't take it.
4th got an infection that was eating him from inside out. He was a light tan man when he went in and had a blotchy dark skin when he died there.
5th As I tried to explain what would help him, a PA yelled in my face, and nurses would ignore me and my sister because they didn't like our probing questions.

I pray no one has to use this facility especially when in a dire state.

If I had the ability to give this hospital no stars I would. I tell you no lie this hospital most of the employees and the service in general is terrible. The rooms are filthy the food is horrible even my experience giving birth to my child there was equivalent to hell. My grandmother went in there last week for just a fall and ended up dying 2 days ago the nurses especially the emergency room treated my grandma like an animal. When my grandmother went there she was walking and going to the bathroom on her own. They made her sit over 2 hours with an extremely high blood pressure and pulse neglecting her medical needs and being rude to my family that was with her. There was a lack of communication between my family and the medical team whenever we tried to get the status of my grandmother the nurses would say they don t know what s going on and the doctors didn t leave any notes. My family and I are still in grief, before my grandmother died my aunt begged and said to the doctor that was suppose to be providing care what do I gotta apologize for you to save my mothers life instead of acting on STAT he procrastinated to come into the room in the middle of her having a heart attack he asked the pcts and nurses do anybody have any suggestions he didn t know what to do. I ve never in my life would have thought a hospital could get away with mistreating people and families and I definitely don t want this to go unnoticed or for something similar or worst to happen to somebody else family members. Please take heed to my experience or keep it in mind I ll never be able to see my grandma again mainly because if her health would of been treated as a priority the she could have still been here. Don t let them or another hospital have the opportunity to do you like me or worst !!!!

The Nurse helping my mom at the ER was very nice and attentive. How ever the hospital itself is disgusting and unsanitary there was some blood stains on the sheets dry blood on the plastic container where needles go. Beds are super old the clothes my mom had to change into was almost paper material my mom was super cold in it. I would much rather go to a longer distance hospital than this one. Its gross. ER NEEDS RENOVATION ASAP !!

Why was I just told that all hospital records are destroyed after 10 years and that my operative notes from 1984 don't exist anymore? I never heard such madness in my life. What happened to storage? I am totally outraged. I hope the person gave me this information has made a mistake. I will be doing some investigating.

I m here Now been here since 1am and still have been seen because they keep taken resuce so everybody s else have to stuffed ... the worst place in the nation and don t ask me to write no email

I experienced wonderful care from the labor and delivery nurses. This was my third child and considering I had given birth at South Miami Hospital and Kendall Regional. I can honestly say the treatment I received was as good or even better. My nurse and CNA were outstanding.

The one star is for the intoxicated security at the south lobby. Very disoriented, not focused. Dont know who else to talk to about it. But get it together, visitors are here to see the sick also, we shouldnt have to experience this.

Worse service ever I had in my entire life. My son was taking on an ambulance to the hospital due to a car accident. We arrived at 9:05am and we still waiting as of 12:26 noon to go inside to do an X-ray and see a doctor. Worse hospital ever

Last month I went to the emergency room with my daughter and then I received a bill of 1350 $. As she has medicaid I sent the information about the case number and medicaid #, yesterday I received another bill of 1950 $ with indications that the insurance paid 1350 $ and now I have to pay 550$. However the medicaid cover 100%. I do not understand anything on that.

Been taking my wife to the hospital it's OK but make sure to bring your own wheelchair! If you need one. No wheelchairs are available some rare depts carry one but it's their personal wheelchair....basically great hospital but no wheelchairs....management must not see the necessity for it within a hospital

If you are a couple and may be expecting dont bother to come here the spouse or significant other has to wait in waiting area for everything even tho ultra sound ill Rate jackson hialeah and palmetto better than this place

My mom has been here in the E.R. for almost 3 days now.. No Rooms available...seriously..This hospital is so full of interns who are loud, when it gets late night..talking about going out, doing makeup and how they dress...yelling at patients..then talk about them to peers.. They aren't being watched so they act out..I pray that my mom gets better so we can leave this hospital..

Excellent treatment the best of the best best hospital atention. Thanks

I don't usually leave reviews but I remember being skeptical about giving birth at this hospital because of the mixed reviews.

I just want to say I had a great experience! I can't speak for the ER or other departments of the hospital, but the maternity ward staff was amazing. This was my first birth and I had to have a last minute c-section and the nurses we interacted with over our five day stay were all wonderful. They were attentive, caring, and overall compassionate and helpful.

I don't remember every nurse's name, but the ones I do remember who were particularly special were Ms. Valerie (amazing person chock-full of parental wisdom and humor!!!), Antonela (who was very sweet and helped calm my nerves), and Jessica (also very sweet and attentive nurse).

If you're skeptical about giving birth at this hospital due to the mixed reviews, don't be! The staff was attentive and caring (and super knowledgable about breastfeeding etc), the rooms were very clean, food was hot and good (as far as hospital food goes), and everything went really smoothly.

Thank you so much to the North Shore Medical Center staff for your kindness, patience, and helpfulness! Giving birth for the first time was a terrifying experience for me but you guys made it so much more bearable and it means a lot.

My mom was admitted to North Shore Medical Center. She's 88 years Old and she got the best care ever .Quick service, free parking and a caring Staff.Thanks!!!

I had to take a relative to the Pain Care Center at the North Shore Medical Center and I must say that I was impressed by everything I saw. The staff is very friendly and professional. They got smiles out of my aunt (something really hard these days). Their facilities are also spotless. Two thumbs up!

I went to the emergency room for respiratory issues ( I couldn't breath). The staff is welcoming & makes you feel relaxed. They put me in a bed immediately. The doctor saw me in no time & gave me the necessary tests & medication. I begin feeling relief in a few hours. To imagine I saw bad reviews & heard bad things but my experience was a positive one. I highly recommend this hospital's emergency room!

Terrible front desk, waited for 25 min on hold... For the lady at the desk to then hang up on me after I ask her for a patients info. Will be there in 2 hours to make a scene.

Excellent care hygiene and quality of doctors. I honestly exceed my expectations.

I was here with a chest pain and they did respond promptly helping me stay alive all the praise to the nurses . Attendants and doctor . EKG staff and can go on and on .
The rooms are dated but the cleaning people to their best to keep it clean . Thanks north shore center .

I will never step a foot in this hospital again the worst I was there two hours without even a sheet and without no one even checking on me had to get up and go to the desk and ask if my results were in and informed him that my nurse Margarita told me she was going to get me a sheet and never came back so that gentleman had to get one for me after being there six hours and being told the system was down several times and that they have not gotten my results i decided it was time for me to go and find a better hospital this hospital needs to get a better system cause i cant stress it enough they are the worst and just trying rack up bills on poor sick people

Awful terrible worst facility on the planet you should be ashamed

I had my baby here and my experience in the hospital was wonderful everything was super good !! Spectacular food and first-class attention !!!

The emergency room wait is really long and a roach was crawling on the chair next to me. Been here 2 hours and only a wristband. Finally get in the back because a patient had left. My doctor was nice and fast but for some others total HIPPA violations. Overheard to much information. My doctor and nurse was great

Terrible inhuman care completely not customer service wised. There is some great staff, but most of them are wicked and mistreats you, neglects you and make you suffer for fun. A fella in my room found his medication in the garbage , he showed them and they laughed at him. They are playing with your health and don't want to talk about it. No matter what your claims are once you are in you'll always loose, and if you do so, they will make a hell out of your life instead of empower your recovery. Stressful.

I really tried not to believe all the negative reviewers I've heard the past 20 years but a friend of mine died of blood clots in her lung 1 day postnatal because of a negligent Dr I should know better right well my mom decided to go there bp and blood sugar out of Control call er they had me on hold 57:07 I can't believe how these people are and its weekend thy are not busy I know that for a fact brother went in said it was pretty quiet wrote this review but what's the use they don't even comply with the HIPPA rules they so urge you to sign if you can help your loved ones to survive try Jackson or travel memorial health systems in broward are one of a kind they got on my nerves because they were too attentive and professional there are some stupid staff members but the good ones compensate for the bad ones sorry northshore y'all need to hire more staff and take the loads off your people because the patients are paying the price not fair at all

Great staff especially, Brenda P....saved my life. I got the three words, " I'm cured."

I found the staff at North Shore to be kind, helpful, courteous and polite. I left there with a feeling that the patient I came to see was in good hands and well taken care of.

If I could give ZERO stars, I would. We requested our Placenta to be retained when checking into the Labor and Delivery room. The hospital told us everything we needed to do to get the Placenta, EXCEPT that we needed to sign a paper to make sure it was retained and not thrown out. So we never got the paper and they threw away our placenta. Good thing it wasn't the baby. Also they talked down to us for not giving our daughter the Hep B vaccine or Eurythmicin eye cream (even though we told them that our doctor would be giving all the vaccines in a couple of days. They also spelled my wife's name wrong on the birth certificate and never gave us the verification paper to sign off saying everything was correct. When we got the birth certificate and our name was spelled wrong, we went to the hospital to get it fixed, and they wanted $20 to fix it! I had to basically scream at them telling them I signed nothing that spelled my own name wrong, therefor I'm not paying to have it fixed. Finally they did it, but my goodness what a mess. Dont go here.

EXCELLENT !!!! I have been accompanying my mother 2 times to surgery to perform a Colonoscopy and I can only say THANK YOU !!!! A WONDERFUL team, from the reception to the last nurse, the team of General Surgery More

Labor and Delivery was amazing very attentive. Love this hospital.

Here for an appointment, none of the elevators are working. Communication is non existent. I dont know what to say. I'm in building 1190

The labor and delivery nurses gave me good care and attentive. My OB-GYN and operating room staff during my c-section were amazing and supportive. The postpartum unit, staff, nurses and nursery nurses gave me and baby excellent care.

I had a labor in the North Shore and everything was very good. Thanks to all staff who was taking care about me and my baby.
From the first to the last minute they were professional, kind, friendly and thoughtful. NICU staff is the best!

Been here for over 6 hours still no results of anything. The rooms are a bit dirty and no chair for a guest to sit on. The nurses aren't very attentive and they don't explain the waiting time for the results nor the tests that are going to be administered to the patient.

The lady at the front desk in the emergency room was very rude. they were not professional at all. The lady and the security guard we're both making jokes about me while I was in pain in the emergency room it was a very bad experience I filled traumatize I never want to go there again even if I'm dying and I do not recommend it to anyone I'm still sad about how they treated me i went in 3-4-2016 at 11:30am The security guard last name is McKnight and I know that for a fact because I asked for his name and he told me the lady refused to give me hers. DO NOT GO THERE ITS HORRIBLE

I leaving Orlando Florida I have my mother in the hospital in the SC ICU, it's being the whole week, I went there last Wednesday, and I also was attended by the PA never saw or speak with a doctor in the unit. today feb,6 17, I was contact More

So angry with my experience in this emergency room. The employees in the hospital outside of the ER were kind and caring but the employees in the ER were horrific. I am shocked that they are employed as medical professionals.
When I got there, it all went pretty quickly and it was clear that the ER was busy since it was a Friday night. I went in within 20 mins and they took blood and urine samples (the bathroom was disgusting which was the first red flag but as I said it was busy and I get it).
After about an hour in a second waiting room, I was (casually) told by a nurse that they had lost my paperwork and were trying to find it. A woman then came in and brusquely told me that she didn t have any space so she was going to put me in the hallway. I sat on a bed in the hallway for another 30 mins as people rushed around, and a nurse even walked by and said someone s gotta come and stick you (I was waiting on an IV).
After these 30 mins had passed, the same nurse who had put me in the hallway asked me where my urine sample was. Since it had been an hour and 30 mins (and I believe a shift change) I had no clue where my urine sample was. I told her and she said, word for word, you better think long and hard because I am not walking up and down these hallways looking for it. I was shocked and I could tell the nurse next to her was shocked too. At this point I was so frustrated with how long I d waited I didn t even have time to process how rude this was so I offered to look for it for her. She rolled her eyes and walked off and I apologized to the nurse that had seen the whole thing. She obviously told me it wasn t my fault, and then said you could ve been out of here by now
The rude nurse then came back and shoved a second container for a urine sample in my hands and walked off without a word. I was so angry but obviously couldn t do anything so I gave another sample. They left me there sitting in a hallway bed with my literal urine in my hand for another 30 mins - it was honestly so degrading that this is when I completely lost confidence in the ER and truly started regretting not driving the extra time to Aventura.
I went to take my CT scan and received iodine, etc. then had an anxiety attack as it was happening because of how overwhelmed I was (I have an anxiety disorder). The nurse was very kind, but she asked me multiple times what was wrong and I was shocked once again at the lack of training in patient care here - she obviously could not recognize the very obvious anxiety attack I was having (literally 30 mins of training could have given her this basic knowledge). After I had calmed down, she nervously handed me the consent form for the iodine that I had ALREADY RECEIVED. I understand mistakes happen but I had already seen so many errors during this single visit that another one terrified me.
At this point, I was beyond done with the ER. I have never received such horrible medical care in my life. Once I got back and was able to verbalize it I told multiple people, including the doctor attending me (I believe his name was Ray Maldonado) that I was experiencing severe anxiety and needed help - Dr. Maldonado said he would give me something for my anxiety and never did. Only one kind nurse offered me a blanket as I lay there shaking from a mix of severe anxiety and cold.
It did not help that the patient next to me was being yelled at and obviously slipped on water and fell and the doctor lied about it and said he lost his balance (which he did, but there was a huge puddle of water on the floor - I heard his shoe slip).
Once I got out of the ER (they held me overnight) everyone was kind and very lovely and I have absolutely nothing but good things to say about all the attending nurses and doctors. However, DO NOT GO TO THIS ER IF YOU CAN HELP IT. I have been to multiple ERs and have never experienced care or treatment this horrible - I can honestly say this was a traumatic experience and if the end of it hadn t been so great I would probably die before ever willingly visiting a hospital again.

I had a safe and great experience during the delivery of my son in October 2017. The nurses were attentive, helpful and sweet. The stay at hospital was good, i dont like to be away from my own home, so i was looking forward to go home. Overall the nurses and administrators go above and beyond. I truly appreciate everyone for being caring and keeping my son and i safe. I definitely recommed the hospital. The only thing i am disappointed about was that my sons last name was mispelled by the staff on his birth certificate and social security card, which has been a headache now.

This is truly the most magical place. This was my first delivery with a c-section slash baby! This hospital left me at a loss for words with the dynamic care that myself, family and newborn daughter received. Not only did I feel beyond well cared for but, safe! The nurses have there preshifts in your room, introduce themselves each time they are finishing or starting a shift. They are the ultimate problem solvers to help you with whatever it is you need. Dr. Gotlin delivered my baby and he was a dream come true. I cant remember all of the nurses names that helped me but, they all have a special place in my heart. Thank you northshore!

Worst ever, just thinking about the experience upset me, nasty staff, truly don't know where they get their license from. They don't deserve one star, that the lowest I can go I selected but this place deserve to close down.

Worst hospital I've ever been to. This place is disgusting. Dirty floors, bad service. Rescue took my aunt here because it was the nearest hospital. Nurse was very attentive but we NEVER saw the doctor. A PA was the one who discharge us. They came to charge her for the hospital visit while she was still waiting for results. It was horrible.

I had the BEST experience of my life at this hospital. I had a scheduled csection which I was terrified of having for the 3rd time, but the entire staff from the OR, recovery to my personal room where nurses & staff came to treat me, my new baby & to care for my room were AMAZING. I never felt so much support, care, respect & love like I have at this hospital. I would NEVER go to any other hospital again honestly, truly they are the best. August 2017 :)

this hospital kills
every one i know

I was in ICU after a major surgery, the nurses were amazing, I was not an easy patient with normal complications and the nurses were on top of it! My nurses Rochelle and Kevin were outstanding and Annika.. My Drs listened to my needs and got me through a difficult time. DR CHARLES HARRIS and his staff were caring and there everyday to check on me.

Thank you North Shore, doctors, nurses, and staff!!! You gave excellent care and services during these times of uncertainty!!!

Stay Away from this hospital if you want to live longer.
My sister in law came to this hospital complaining of back pain, they without even asked were giving her Morfina, are you kidding me? Only patient with terminal disease are giving this horrible killer drug.
Doctor Jean Michel Amisial came to see her the next day and didn't even look at her record and was giving her a diagnose totally LOST.
They draw blood from her at 7:30 AM and the lab girl came again a 12:00 saying "you have lab work schedule for today" . So make your own judgments, these people here are killing people.

I went in for needing a steriod to make my mouth stop clinchn the doctor ND nurse were amazing .they fixed my mouth I can speak normal again hellajhea,thank u Jesus I'm healed!!!

My boyfriend got omitted 2 days ago. EVERY single time I call to try to talk to him I can t. He s other not available or sleeping. And I left my number 4 times to get a call back when he s awake. I have yet to talk to him and it s day 3 now. This is completely unacceptable. He hasn t talked to anyone in 3 days and if I don t get to talk to him today I will look to sue because no one knows what s going on what medications he s been given and Why he is staying longer. What s his condition nothing . I demand to talk to him today because this is nonsense. Especially with the virus I can t visit so your staff should make more of an effort to patient and family/friend interaction.

I am super happy about my experience here at the north shore medical center, where I had a surgical procedure and from the first moment I got the attention it was first, very kind and even though my English is not the best at all times They tried to understand me and help me, from the registration to the end of my surgery I never felt alone, the human warmth and the trust that they gave me, made my day better despite having surgery, I want to thank all the staff , the nurses, especially yoslaine, the others I do not remember their names, but very professional and gentle all, the anesthetists and especially Dr. Gotlin Douglas for doing his job so well, for his humility and humanity at all times, thanks for everything and I recommend this hospital despite not so good reviews, because in my personal experience they were fantastic.

My father died in this hospital. None of his 5 kids got yo say goodbye. They made no effort to contact us about putting him on a ventilator. We called and figured it out ourselves. This hospital does not care about patients or their family members. They lost my Dad s phone and car key and house key. What a mess yo deal with following someone s death. We also had no closure on how he died cause he was supposed to undergo a procedure. This is such a disrespect. I felt as if they killed my father.

My Grandma was just discharged from this hospital and i had to wait to give the review, and i am so honored and happy that she was there, best hospital ever. Neuron step-down (RN Merlin s, Colleen, Marie) PCT Joy, Audrey was awesome please share with the team.