North Shore Diabetes & Endocrine Associates

North Shore Diabetes & Endocrine Associates Review

Reviews 7
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F
4 years ago

I am so disappointed with some of the staffs of th...

I am so disappointed with some of the staffs of this office.
I am being their patients since 2008 maybe more.

After weeks been try to get my Libre Sensor, I was told this afternoon that this is not a important matter.

It not important for you but for me yes it is, I don t want to stick my fingers 4 times a day, since this is not fun at all.

That s not my problem that you guys are having issues with Edgepark.

Resolve it yourselves!!!
And don t involve Dr. HERSHON on this, I am sure he doesn t know this is going on.

That s real shame.

A
4 years ago

Best doctor!

Best doctor!
However, WORST customer service!!!
I ve been going to this place for over 10years.
They never really answer the phone call(always answering machine)& never call back for my refills of medicine! I finally talked to someone today, and she hung up the phone & did not request any of my medicine! When I ask what her name was, she gave me a false name, I found out when I called them back and talked to another person. When I asked her something, she started laughing at me with others in the back round.
It was very unhelpful and & RUDE!!!!!.

J
4 years ago

Disappointed. I called for an appointment. Letic...

Disappointed. I called for an appointment. Leticia said she was entering in my appointment and was having computer difficulties and would call me back to see if she could fit my husband in. Not only did I not receive a call back, I called again the following day. It happened to be noon. The answering machine said they were out to lunch so the call went to the after hours service. I called again and pressed the prompt for voicemail and left a message. Still no call back. Website looks great....Service is a zero.

North Shore Diabetes & Endocrine Associates

North Shore Diabetes & Endocrine Associates

2.1