North Coast Moving & Storage

North Coast Moving & Storage Review

Reviews 24
4.6
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Reviews 24
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E
3 years ago

SUCH AN AMAZING EXPERIENCE!!! I m extremely appre...

SUCH AN AMAZING EXPERIENCE!!! I m extremely appreciative of the incredible service that we ve received!!! Chris & Mario are fantastic young men who are superior movers. Beyond that, they re kind, gentle and extremely kind to my elderly mother. They ve made a stressful situation much easier to navigate. The office was great with scheduling too! All around an A+ experience!!!!

S
3 years ago

My family just used NorthCoast Moving this month f...

My family just used NorthCoast Moving this month for our move. They were very fairly priced and came with strong recommendations from other happy customers. We had not moved for 16 years and between that and a pandemic, it was very stressful. Working with NorthCoast was anything but stressful! They were very professional and were all masked the entire time they were in our old home and our new home. They were very respectful of my family, our property, the house we were moving out of and our new home. They were very sweet with our kids who were sorry to see them leave at the end of the move! They were so efficient and it was amazing watching them work. I have 3 different family and friends who have used them in the last 6 weeks and all of them had similar positive experiences. I would highly recommend them to anybody who is in the market for movers.

L
3 years ago

Phenomenal crew and competitive prices. We origina...

Phenomenal crew and competitive prices. We originally planned to use them only for large and heavy furniture, but were so pleased how everything was going at the last minute we asked them to move tons of boxes and yard tools. They were happy to help and did a great job. We basically doubled their work, but the total time it took was about the time of the original quote. Speedy and efficient!

M
3 years ago

We had 5 men & 2 trucks. One man, the oldest gent...

We had 5 men & 2 trucks. One man, the oldest gentleman on the crew went above & beyond while the cable guy was there. Three of the men were very nice & pleasant & helpful. Nothing was damaged. The only thing that brought them down to 4 stars was one man was in a hurry to get done, kept rushing me with the garment boxes while asking me other questions at the other end of the house, stacked heavy boxes in front of kitchen cabinets that me or my 65 year old husband would have had to move if not for the rest of the crew, every time I asked him a question the answer was, I don't know or I just work here. Overall I would definitely use them again.

J
3 years ago

I've used NorthCoast for several moves. They are r...

I've used NorthCoast for several moves. They are really on the ball. Value added is defined as what one is willing to pay for. While NorthCoast isn't the "cheapest," I believe they are the best "value." I have had virtually no damage over several moves, which speaks to their care as well as concern for the premises they are moving to, and from.

G
3 years ago

John U, Taylor, John B, Al, Mike, and Rob moved ou...

John U, Taylor, John B, Al, Mike, and Rob moved our home.

They were outstanding. Not only were they careful with our furniture, they were also very careful not to damage fixtures or walls at either house.

These guys were constantly moving, pleasant to be around and very efficient.

The price was reasonable and ended up below estimate.

I strongly recommend North Coast Movers.

T
3 years ago

As a previous employee, I was working there for ab...

As a previous employee, I was working there for about a month when I was assaulted by another employee on the job site, in the driveway. What's the company's response? They really could care less. They haven't worked me since. It's been almost 3 weeks. But the other guy is still there because he's been there for a few years. Just shows you the type of people work for this company.

S
4 years ago

I cannot begin to explain how great the entire sta...

I cannot begin to explain how great the entire staff (from owner, to the receptionist to the movers) are. They are so professional and totally careful with all your belongings. These guys went above and beyond for us and made this move as smooth as it could go. Thank you all!

T
4 years ago

I've used this company 3 or 4 times in the last 10...

I've used this company 3 or 4 times in the last 10 years. The people are always nice. The movers are respectable and careful with our stuff. Very efficient. The actual amount it cost was exactly what the quote was.

D
4 years ago

Excellent, courteous and professional. The 3 man ...

Excellent, courteous and professional. The 3 man crew efficiently moved us from a third floor apartment by stairs to our new place. They were careful and safe. Even though we booked a whole day, they were quick enough to save us a few hours and dollars.

We discovered the night of our move that one of my wife's rings was missing. Totally our fault because we left it loose in a drawer and the piece was placed upside down in the truck. We called first thing the next day and within a few minutes they called back to tell us they had found the ring. I can't say enough about their care and integrity. I'm sure many other companies might have just said "sorry for your bad luck".

I give them the highest recommendation.

R
4 years ago

This company was recommended to us by a neighbor. ...

This company was recommended to us by a neighbor. They moved a dining room set from one place to another in the same area.
They had two movers, one was capable and the other seamed like he was having trouble lifting items and very uncoordinated. They broke the leg of one of the dining room chairs, and promised to send someone to fix it, but never did. They also nicked our staircase wall in two areas moving one item upstairs. I do not recommend them.
Update: right after I wrote this review their repair man contacted me and came out and did the repair. He apologized for being late because his schedule was very busy. I still gave them four stars not five because I would have been more satisfied if the move went smoother and without any damages.

S
4 years ago

Can't speak highly enough of these movers. They d...

Can't speak highly enough of these movers. They dealt with a lot of stuff coming down 4 flights of stairs including a piano. Professional, courteous, efficient, and pleasant are all characteristics they displayed. I'd use them again in a heartbeat and would recommend them to anyone needing a moving crew in Cleveland. Top notch work.

B
4 years ago

Excellent service from quote to unpacking! Arrived...

Excellent service from quote to unpacking! Arrived early, had an extra man, did the job quicker than the estimate, saving me close to a third of the cost. Easily accommodated a change in date as well. Very highly recommended!

V
4 years ago

My weekend moving was involved some living/family/...

My weekend moving was involved some living/family/bedroom furniture. The two-men crew came as scheduled. Before the moving, we told them to be careful with one leather sofa set. We suggested wrapping first. However, the guys did not wrap and it turned out the sofa was scratched at more that three different spots. The guy took the photos and told me the damage should be compensated and the manager would contact me in a couple of hours. However, nobody contacted me until I called myself in two days. The manger told me the scratches were not caused by the moving and they were not responsible for the damage. That was just a lie - the sofa had very clear fresh scratches! Then the manager tried to "satisfy" us with minor compensation, which was not acceptable to us. If you are worried about the furniture damage during the moving, be cautious with this company. They are lack of professionalism and not accountable for the damage claim!

North Coast Moving & Storage

North Coast Moving & Storage

4.6